MESSAGE MANAGER'S GUIDE
328
Installation Manual
D6
RECORDING MESSAGES
The Message Manager is responsible for recording various system messages (specifically:
menus, voice labels, user prompts, and system caller names). He is responsible for maintaining
the following:
•
Company Greetings—Up to 32 company greetings for business/non-business and Lunch/
Break hours as well as holidays can be selected, recorded, or deleted as necessary.
•
Company Name
•
The Department Dialling Menu (maximum length: 6 min)—A caller can access
departments with the touch of one key. Nine Department Dialling selections (1 to 9) can be
recorded.
•
The Custom Service Menus (maximum length: 6 min each)—Up to 100 custom service
menus can be recorded. These menus guide callers to the services they require without the
need for a human operator. This is the most useful and powerful feature of your Panasonic
Voice Processing System. For example, the Message Manager can record menus in a wide
variety of foreign languages.
•
* The Voice Labels (maximum length: 6 min each)—Up to 20 System Group Distribution
Lists can be created by the System Administrator. Each list can have a voice label.
•
The User Prompts (maximum length: 6 min each)—There are 3 kinds of voice mail prompts:
(1) System Prompts, (2) User 1 Prompts, and (3) User 2 Prompts. Generally, the System
Prompts should be left alone; they are recorded by the factory in English. Also, User1
Prompts and User 2 Prompts should be left alone, because they are recorded by the factory
in Spanish and Portuguese, respectively. However, the Message Manager can record User
1 Prompts and User 2 Prompts in any language he wishes.
•
The Multilingual Selection Menu (maximum length: 6 min)—With this menu, callers can
select the language they prefer to hear all prompts (mentioned in the previous paragraph,
"The User Prompts"). For example, the Message Manager can record a menu like this:
For English, press (7).
For Spanish, press (8).
For Chinese, press (9).
•
* The System Caller Names (maximum length: 4 s each)—Up to 120 Caller ID numbers can
be registered by the System Administrator. The Message Manager is responsible for
recording a name for each Caller ID number.
* While the System Administrator programmes via a personal computer, the Message
Manager cannot record the Voice Labels and System Caller Names. The VPS plays "Sorry,
this function is not available".
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Страница 11: ...VOICE PROCESSING SYSTEM OVERVIEW Installation Manual 11 Section 1 VOICE PROCESSING SYSTEM OVERVIEW ...
Страница 26: ...VOICE PROCESSING SYSTEM OVERVIEW 26 Installation Manual ...
Страница 27: ...INSTALLATION Installation Manual 27 Section 2 INSTALLATION ...
Страница 105: ...CUSTOMISING THE SYSTEM Installation Manual 105 Section 5 CUSTOMISING THE SYSTEM ...
Страница 114: ...CUSTOMISING THE SYSTEM 114 Installation Manual Screen output when Quick Setup is finished ON LINE MODE ...
Страница 139: ...FINAL SETUP Installation Manual 139 Section 6 FINAL SETUP ...
Страница 147: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING Installation Manual 147 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING ...
Страница 182: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 182 Installation Manual ...
Страница 183: ...SYSTEM FEATURES Installation Manual 183 Appendix A SYSTEM FEATURES ...
Страница 213: ...SYSTEM ADMINISTRATOR S GUIDE Installation Manual 213 Appendix B SYSTEM ADMINISTRATOR S GUIDE ...
Страница 290: ...SYSTEM ADMINISTRATOR S GUIDE 290 Installation Manual ...
Страница 291: ...SYSTEM MANAGER S GUIDE Installation Manual 291 Appendix C SYSTEM MANAGER S GUIDE ...
Страница 308: ...SYSTEM MANAGER S GUIDE 308 Installation Manual 10 Confirm the entry is correct and Press 2 to accept it ...
Страница 316: ...SYSTEM MANAGER S GUIDE 316 Installation Manual ...
Страница 317: ...MESSAGE MANAGER S GUIDE Installation Manual 317 Appendix D MESSAGE MANAGER S GUIDE ...
Страница 392: ...MESSAGE MANAGER S GUIDE 392 Installation Manual ...
Страница 404: ...Glossary 404 Installation Manual ...
Страница 405: ...INDEX 405 INDEX ...