O-1-16
Overview of VPS Functions
The caller of the port assigned to the Automated Attendant
service can access several useful features. These include
call transfer, bulletin board and department dialing. There
are also a number of functions for handling incomplete
calls, such as message recording and the personal bulletin
board, which are useful if the caller is unable to reach the
extension belonging to the intended party.
1.2.1
Initial Service
When the user calls the port assigned to the Automated
Attendant, the VPS presents an initial prompt offering a
selection of features, such as call transfer, bulletin board
service and department dialing. At this point the caller can
specify an extension to be transferred to by entering the
extension number or the first four letters of the owner’s
last name. If the extension specified is busy or there is no
answer, the VPS provides the option of using one of the
incomplete call functions.
Call Transfer
The caller can have the call transferred directly to a
specific extension by entering the number of the extension.
If the caller does not know the extension number, he or she
can still be connected to the extension by entering the first
four letters of the owner’s last name. If the extension is
busy or there is no answer, the VPS presents the caller
with a prompt, inviting him or her to use one of the
incomplete call functions.
Department Dialing
The caller can be connected to an extension assigned a
department dialing number by entering the department
dialing entry number. The department dialing menu
prompt is then heard, and the caller can be connected to
the desired extension by entering the appropriate number,
1—9.
Bulletin Board Service
The caller can access the bulletin board service at the
Automated Attendant top menu.
Call Screening
If the owner of the extension specified has set the call
screening function to “on”, the VPS will request that the
caller speak his or her name before ringing the extension.
Once the name has been spoken, the VPS puts the caller on
hold and rings the extension.
1.2
Automated Attendant Service
Содержание KX-TVP150E
Страница 2: ...Overview of the Voice Processing System Functions ...
Страница 10: ...Overview of VPS Functions O 0 11 5 1 Glossary O 5 2 Chapter 5 Glossary Contents ...
Страница 96: ...Chapter 5 Glossary This chapter explains the terms used in this manual Contents 5 1 Glossary O 5 2 ...
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Страница 107: ...Detailed Edition for Managers Subscribers Non subscribers KX TVP150E ...
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Страница 424: ...Chapter 8 Specifications Contents 8 1 Specifications M 8 2 ...
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