Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 26).
R
The message memory is full. Erase unnecessary messages
(page 27, 28).
R
The General MB setting is set to
“
Announce Only
”
. Change
the setting (page 26).
R
Your phone service provider's voice mail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 28) to a lower value, or contact your phone service
provider.
R
The answering system can only record calls from 1 line at a
time.
I cannot operate the answering
system remotely.
R
The remote operation is turned off. Turn it on (page 27).
R
The remote access code is not set. Set the remote access code
(page 28).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 28).
R
The answering system is turned off. Turn it on (page 26).
Voice mail
Problem
Cause/solution
MAIL BOX indicator flashes or
flashes slowly. How do I stop
flashing?
R
This notification is displayed when your phone service provider's
voice mail service (not the unit’s answering system) has
recorded a message for you. Typically you can remove this
notification from the display by listening to the message. To
listen to the message, dial the voice mail number provided by
your phone service provider (for most cases, this will be your
own phone number), and follow the voice instructions.
Depending on your phone service provider, you may need to
remove all messages from your voice mailbox to remove the
notification. You can also remove this notification by pressing
and holding
#
until the unit beeps.
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture
has entered the base unit.
R
Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the base unit and leave to
dry for at least 3 days. After the base unit is completely dry,
insert the batteries then reconnect the AC adaptor and
telephone line cord. If the unit does not work properly, contact
an authorized service center.
Caution:
R
To avoid permanent damage, do not use a microwave oven to speed up the drying process.
34
For assistance, please visit http://shop.panasonic.com/support
Useful Information
TGW420_(en)_OI_1226_ver06.pdf 34
2019/12/26 13:15:33
