Digital receptionist
The Digital Receptionist System is a flexible
communication tool that can enhance your
productivity by improving your call management.
The Digital Receptionist answers incoming calls
and then routes the callers to the base unit or the
desired desk phone/cordless handset. The base
unit plays the role of operator with the desk phone/
cordless handsets as the extensions. If the
answering system for desk phone/cordless
handset is
“
On
”
, callers can reach the desired
mailbox using the Digital Receptionist System to
leave messages.
How Digital Receptionist System works
1
Call is received.
2
The Digital Receptionist System answers the
call and play a Digital Receptionest greeting
message.
3
If a caller presses an extension number (0:
Base unit, 1 to 9: Each desk phone or
cordless handset),
the call is transferred to
the required extension.
If the requested extension does not pick up
within 45 seconds, the unit takes the call back
and plays the greeting again.
If a caller presses 00,
The unit plays an auxiliary greeting
message.
The caller presses 00.
If the caller repeat steps
A
and
B
2
times, the unit disconnects the call.
If a caller does not enter any number,
the
unit waits 5 seconds and replays the greeting.
If the caller still does not enter an extension
number within 5 seconds, the unit disconnects
the call.
Note:
R
If the answering system for base unit/desk
phone/cordless handset is "On", caller can
reach the desired mailbox using the Digital
Receptioniest System to leave messages in
step 3.
Turning the Digital Receptionist on/off
1
M
Menu
N
2
MbN
:
“
Digital Receptionist
”
a
M
Select
N
3
MbN
:
“
D.R.: On/Off
”
a
M
Select
N
4
MbN
: Select the desired line which you want to
activate/deactivate the digital receptionist.
5
MFEN
: Select the desired setting.
a
M
Select
N
6
Press
M
Back
N
or
M
Home
N
repeatedly to return
to standby mode.
Greeting message for Digital
Receptionist
Three different greeting messages are available.
They are Day Greeting, Night Greeting and
Auxiliary Greeting. Day Greeting is played during
the time you set as day time. Night Greeting is
played during the time you set as night time. This
can be helpful if you want different messages
played during and after business hours.The
default greeting for both greetings is “
Hello, please
enter your party’s extension. If you do not know
the extension number, press zero (0), zero (0).
”
We recommend that you turn on the unit's
answering system and night time setting
(page 31) after recording the following greeting
message when setting the night greeting.
Ex. “
Hello. We cannot answer your call. If you
would like to leave a message to your party's
extension, please dial it now. If you do not know
the extension number, please zero (0), zero (0).
”
The Auxiliary Greeting is played when an outside
caller presses the “0” key twice after hearing the
Day or Night message. We recommend that you
record party's extension number list as an
Auxiliary message. The Default Auxiliary Greeting
is “
Please enter your party’s extension.
”
Recording your greeting message for
Digital Receptionist
1
M
Menu
N
2
MbN
:
“
Digital Receptionist
”
a
M
Select
N
3
MbN
: Select
“
Day Greeting
”
,
“
Night
Greeting
”
or
“
Auxiliary Greeting
”
.
a
M
Select
N
4
MbN
:
“
Record Greeting
”
a
M
Select
N
5
After a beep sounds, speak clearly about 20
cm (8 inches) away from the microphone.
6
Press
M
Save
N
to stop recording.
7
Press
M
Back
N
or
M
Home
N
repeatedly to return
to standby mode.
30
For assistance, please visit http://shop.panasonic.com/support
Digital Receptionist
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2019/12/26 13:15:33
