Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp
109
Frequently asked questions
The base unit
The cordless handset
Problem
Cause and solution
The base phone has a
dial tone but none of the
keys are working. It has
worked before; is the
base broken?
L
Ensure that the memory card and memory card cover
are not pressing down any of the intercom/transfer
keys. See page 19 for details on how to install the
memory card.
Backup battery:
How long will the base
unit retain its memory
after a power failure?
L
The rechargeable NiMH backup battery will maintain all
functions of the base unit for a minimum of 20 minutes
in the event of a mains power failure. See page 11 for
more information about the backup battery.
L
If the backup battery becomes exhausted during a long
power outage, messages stored in the base unit’s
memory are maintained indefinitely in flash memory.
Call monitoring:
How can I disable the call
monitoring feature to
prevent others from
hearing my incoming
calls?
L
You can temporarily disable the call monitoring feature
by pressing
{
MUTE
}
.
L
The call monitoring service can also be programmed to
remain off, if necessary. See page 85.
Resetting the base unit:
My base unit has stopped
working, cordless
handsets cannot link to it,
and new cordless
handsets cannot be
registered. How can I
reset the base unit?
L
If the base unit becomes locked and stops working, you
may need to press the
{
RESET
}
button to resolve the
problem. The
{
RESET
}
key is located on the underside
of the base unit and must be pressed with a pointed
object. See page 99.
Problem
Cause and solution
Resetting the cordless
handset:
My cordless handset has
stopped ringing and there
is interference. How can I
reset the cordless
handset?
L
When the cordless handset stops ringing and
interference is heard, you can remove the battery for at
least 30 seconds and then replace it to reset the device.
See page 16.