Useful Information
108
For assistance, please visit http://www.panasonic.com/phonehelp
Voice mail system/automated attendant system/answering system
Problem
Cause and Solution
The Automated Attendant
System or Answering
System is on, but
incoming messages are
not recorded.
L
The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (pages 54, 59 and 78).
“
Message full
” is
displayed on the base
unit, and no new
messages are recorded.
L
The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (page 59).
I cannot access my
mailbox by pressing
F
on the base unit, or
on the cordless
handset.
L
Make sure that the base unit/cordless handset is in
standby mode.
L
If four cordless handsets or the base unit and three
cordless handsets are in use, you cannot access the
mailbox. Try again later.
L
If the Automated Attendant System or Answering
System is responding to four calls on separate lines,
you cannot access the mailbox. Try again later.
L
You are too far from the base unit. Walk closer to the
base unit.
L
If “
Enter mailbox password
” is displayed, the
direct handset access mode is OFF. Enter the mailbox
password and press
.
I cannot access a mailbox
from a touch tone phone.
L
The Automated Attendant System or Answering
System may not respond if the tones are too short to
activate the unit. Press each key firmly.
While recording a
greeting message, the
unit starts to ring and
stops recording.
L
To answer the call, press the called line key. The
recording will stop. Start from the beginning after
hanging up.
During playback,
incoming call tone is
heard.
L
To answer the call, press the called line key. To resume
playback, press “
F
” after hanging up.
The display does not
show the name and/or
number of the caller
whose message is being
played.
L
If the caller’s name is not stored in the Caller List, the
caller’s information will not be displayed.
The unit does not alert
your cell phone/paging
device.
L
The number has been entered incorrectly.
L
Line 1 was busy and the call to the alert number could
not be made.
L
After three failed attempts to alert a cell phone/paging
device, the unit gives up.
M.box
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