76
Troubleshooting
If the display shows error messages, see “If the Following Appears on Your
Display...” (p. 73–75) for the Cause & Remedy.
Telephone System
Problem
Cause & Remedy
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the cordless handset and the base unit
away from other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Press
[ ]
on the cordless handset to turn on
the Reception Booster feature (p. 28).
The base unit and/or cordless
handset does not ring.
• The ringer volume is OFF. Set to HIGH,
MEDIUM or LOW (p. 19).
• If more than one other unit is in use, the
cordless handset/base unit may not ring.
Users will hear incoming call tones (p. 53).
The display of the base unit or
cordless handset is blank.
• If only the cordless handset display is blank,
charge the battery fully (p. 11).
• If you are having a conversation using the
base unit handset during a power failure and
power returns to the base unit, the display will
be blank until you hang up the call. After
hanging up, the display will function.
You cannot program function
items.
• Programming is not possible while the unit is
being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit if you are using
the cordless handset.
• While another user is listening to messages
or the Answering System is responding to a
call, you cannot program. Try again later.
• If more than three other units are in use, you
may not be able to program with the base unit
or cordless handset. Try again later.
• If 2-Way Radio mode is on on your cordless
handset, turn it off (p. 47).
While programming or
searching, the unit starts to
ring and stops the program/
search.
• A call is coming in. To answer the call, lift the
base unit handset, or press
[DIGITAL
SP-PHONE]
,
[
]
or
[
]
. Start again from
the beginning after hanging up.
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