1.2.2.8 Supervisory Feature
Description
An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’s
status within the incoming call distribution group using a 6-line display PT.
Feature
Description
Incoming Call Queue Monitor
The supervisor extension can monitor the status of an incoming
call distribution group with the display.
Log-in/Log-out Monitor and
Remote Control
Monitor:
The supervisor extension can monitor the log-in/log-out
status of the incoming call distribution group members through the
corresponding DSS button light.
Remote Control:
The supervisor extension can change the
status of the members by pressing the corresponding DSS button.
[Example]
--- Date and time
--- Floating extension number/name of incoming call distribution group
--- The number of queuing calls
--- The longest queuing time
With
<Incoming Call Queue Monitor Display>
<Log-in/Log-out Monitor/Remote Control Mode with DSS Button light>
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now :00006
Max. Waiting Time :05'10
EXIT
LOG
SPRVS
Log-in/Log-out Monitor
DSS buttons of the incoming call
distribution group members show
their status.
Log-in/Log-out Remote Control
Pressing the button changes
the status as follows:
Light pattern
Green on
Slow Green Flashing
Red on
Off
Status
Log-in (Ready)
Log-in (Not Ready)
Log-out
Light pattern
Red on
Green on
Status
Log-out
Log-in (Ready)
Since JAN.29 09:10AM
Total Calls :00996
Overflow Calls :00131
Lost Calls :00039
Average Waiting :02'12
EXIT CLEAR
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now :00006
Max. Waiting Time :05'10
EXIT
--- Monitoring starting date and time
--- Total number of incoming calls
--- Total number of overflowed calls
--- The number of lost calls
--- Average queuing time
Extension in another
incoming call distribution
group
Conditions
•
Available Extension as a Supervisor Extension
64
Feature Guide
1.2.2 Incoming Call Distribution Group Features
Содержание KX-TDA100D
Страница 7: ...VPS Voice Processing System X XDP EXtra Device Port Feature Guide 7 List of Abbreviations ...
Страница 13: ...Section 1 Call Handling Features Feature Guide 13 ...
Страница 35: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 35 1 1 2 Internal Call Features ...
Страница 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features ...
Страница 121: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 121 1 8 3 Call Monitor ...
Страница 154: ...Feature Guide References 1 20 2 Flexible Buttons 154 Feature Guide 1 11 6 Flash Recall Terminate ...
Страница 156: ...User Manual References 1 10 4 If a Host PBX is Connected 156 Feature Guide 1 11 7 External Feature Access EFA ...
Страница 168: ...User Manual References 1 4 2 Holding a Call 168 Feature Guide 1 13 1 Call Hold ...
Страница 367: ...Section 2 System Configuration and Administration Features Feature Guide 367 ...
Страница 409: ...Section 3 Appendix Feature Guide 409 ...
Страница 414: ...Item Capacity User Level Programmer Code 0 16 characters 414 Feature Guide 3 1 Capacity of System Resources ...
Страница 417: ...Index Feature Guide 417 ...
Страница 423: ...Feature Guide 423 Notes ...