1.8.4 Second Call Notification to Busy Extension
1.8.4.1 Second Call Notification to Busy Extension—SUMMARY
Description
When attempting to call a busy extension (ringing or having a conversation), an extension user can send a
Call Waiting indication to the busy extension (
Call Waiting
). The notification receiving method depends on the
called extension’s personal setting and the telephone type:
Notification Receiving Method
Description & Reference
Call Waiting Tone
Sends the Call Waiting tone to the busy extension.
®
Off-hook Call Announcement
(OHCA)
Talk with the busy extension using the built-in speaker and
microphone of the called extension while the existing call is
made using the handset.
®
1.8.4.3 Off-hook Call Announcement (OHCA)
Whisper OHCA
Send a spoken message to a busy extension that will be
heard directly by only the called extension user, through the
handset, without interrupting the ongoing conversation.
®
Conditions
•
Each extension user can choose to receive Call Waiting tone, OHCA, Whisper OHCA, or none of these.
•
OHCA and Whisper OHCA are enabled or disabled by the COS of the calling extension.
•
OHCA and Whisper OHCA do not work for some telephone types. In such cases, the Call Waiting tone will
be sent to the called extension.
Calling
Extension’s
OHCA COS
Mode
Called Extension’s Call Waiting Mode
OFF
ON
Cancel
Call Waiting Tone
OHCA
Whisper OHCA
Disable
Call Waiting
disabled
Call Waiting tone
Call Waiting tone
Call Waiting tone
Enable
Call Waiting
disabled
Call Waiting tone
OHCA
(or Call Waiting
tone)
Whisper OHCA (or
Call Waiting tone)
•
The notification receiving methods (Call Waiting tone, OHCA, and Whisper OHCA) are available only when
the called extension is having a conversation with another party. If the called party is not yet connected
with the other party (e.g., still ringing, on hold, etc.), the calling extension will hear a ringback tone and will
be kept waiting until the called extension becomes available to receive the call waiting notification.
•
If none of these notification receiving methods (Call Waiting tone, OHCA, or Whisper OHCA) are set at the
called party’s extension, the caller will hear a reorder tone.
122
Feature Guide
1.8.4 Second Call Notification to Busy Extension
Содержание KX-TDA100D
Страница 7: ...VPS Voice Processing System X XDP EXtra Device Port Feature Guide 7 List of Abbreviations ...
Страница 13: ...Section 1 Call Handling Features Feature Guide 13 ...
Страница 35: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 35 1 1 2 Internal Call Features ...
Страница 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features ...
Страница 121: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 121 1 8 3 Call Monitor ...
Страница 154: ...Feature Guide References 1 20 2 Flexible Buttons 154 Feature Guide 1 11 6 Flash Recall Terminate ...
Страница 156: ...User Manual References 1 10 4 If a Host PBX is Connected 156 Feature Guide 1 11 7 External Feature Access EFA ...
Страница 168: ...User Manual References 1 4 2 Holding a Call 168 Feature Guide 1 13 1 Call Hold ...
Страница 367: ...Section 2 System Configuration and Administration Features Feature Guide 367 ...
Страница 409: ...Section 3 Appendix Feature Guide 409 ...
Страница 414: ...Item Capacity User Level Programmer Code 0 16 characters 414 Feature Guide 3 1 Capacity of System Resources ...
Страница 417: ...Index Feature Guide 417 ...
Страница 423: ...Feature Guide 423 Notes ...