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Note
In method b), if an extension has one or more ICD Group buttons for an incoming call distribution
group and all the ICD Group buttons on the extension are occupied, the Group Call Waiting feature
for the group will not work at the extension.
Incoming Call
Distribution
Group 1
(Floating
extension
no.: 601)
Incoming Call
Distribution
Group 2
(Floating
extension
no.: 602)
ICD Group 1; 601 (Call Waiting)
ICD Group 1; 601 (Call Waiting)
ICD Group 2; 602 (Answering the Call)
2
1
3
3.
No Reply Redirection (UCD or Priority Hunting Method)
If a call received at a member extension is not answered within a preprogrammed time period (No Answer
time), the call will be redirected to the next member extension. If there is no idle group member, the call
queues at the target extension until a group member becomes available.
Conditions
•
Automatic Call Distribution (ACD)
–
When a KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced Version is installed in the
PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether incoming
calls are distributed to idle extensions evenly in order (UCD), or to the extension that has been idle the
longest (ACD).
–
ACD does not work for ISDN extensions or PS Ring Groups.
•
FWD/DND Extension
System programming for each incoming call distribution group is required to skip or ring extensions which
have the FWD or DND feature set. If set to ring, the FWD/DND settings are ignored. (
®
Forwarding (FWD)/Do Not Disturb (DND))
•
The Group Call Waiting feature cannot be used with the VIP Call feature (
®
Wrap-up feature (
®
1.2.2.7 Log-in/Log-out). To use the VIP Call feature and/or Wrap-up feature, Call
Waiting mode on each extension should be off.
PC Programming Manual References
5.1 [3-1-1] Trunk Group—TRG Settings—Main—
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings
Extension No Answer Redirection Time
5.16 [3-5-3] Incoming Call Distribution Group—Miscellaneous—
Options—Longest Idle Distribution
(Activation Key Required)
5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List—
Feature Guide
51
1.2.2 Incoming Call Distribution Group Features
Содержание KX-TDA100D
Страница 7: ...VPS Voice Processing System X XDP EXtra Device Port Feature Guide 7 List of Abbreviations ...
Страница 13: ...Section 1 Call Handling Features Feature Guide 13 ...
Страница 35: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 35 1 1 2 Internal Call Features ...
Страница 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features ...
Страница 121: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 121 1 8 3 Call Monitor ...
Страница 154: ...Feature Guide References 1 20 2 Flexible Buttons 154 Feature Guide 1 11 6 Flash Recall Terminate ...
Страница 156: ...User Manual References 1 10 4 If a Host PBX is Connected 156 Feature Guide 1 11 7 External Feature Access EFA ...
Страница 168: ...User Manual References 1 4 2 Holding a Call 168 Feature Guide 1 13 1 Call Hold ...
Страница 367: ...Section 2 System Configuration and Administration Features Feature Guide 367 ...
Страница 409: ...Section 3 Appendix Feature Guide 409 ...
Страница 414: ...Item Capacity User Level Programmer Code 0 16 characters 414 Feature Guide 3 1 Capacity of System Resources ...
Страница 417: ...Index Feature Guide 417 ...
Страница 423: ...Feature Guide 423 Notes ...