9 Troubleshooting
PROBLEM
PROBABLE CAUSE
SOLUTION
•
The LED of the CS does not
change to Green ON.
•
The optional service card is
not working.
•
Install the card properly.
•
CS is not connected
properly.
•
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
•
CS is not set for normal
operation.
•
Switch all DIP switches off.
•
The status of the port that
the CS is connected to is
Out of Service.
•
Change the port status from Out of
Service to In Service using the
Maintenance Console.
<Only when connecting a
KX-TDA0158 CS to a
KX-TDA600/KX-TDE100/
KX-TDE200/KX-TDE600>
•
The Local Processor (LPR)
software of the
corresponding DHLC/DLC
card is not version 5.000 or
later.
•
Upgrade the LPR software of the
DHLC/DLC card.
<KX-TDA0158 only>
•
The maximum number of
PS calls that the CS
supports cannot be made.
•
Poor connection
•
Make sure that a 4-pair cable is used
for connection.
•
The LED of the CS stays
Red ON during normal
operation.
•
CS malfunction
•
Replace the CS.
•
"CLEAR SCAN DATA" is
displayed on the PS's
screen after turning on the
PS.
•
The PS cannot be used for
normal operation when
scan data is stored on the
PS.
•
Clear the scan data by following the
procedure described in "Clearing the
Stored Scan Data" in "5 Site Survey
Using the KX-TCA175/KX-TCA256/
KX-TCA275/KX-TCA355/
KX-TCA364".
•
Cannot register the PS.
•
Wrong Personal
Identification Number (PIN)
is registered to the PS.
•
Enter the PIN set to the PBX into the
PS.
52
Quick Installation Guide
9 Troubleshooting
