23.3 UM Configuration—[4-3] Service Settings—
Custom Service
A Custom Service allows callers to perform specific functions by pressing dial buttons on their telephones
while listening to voice guidance (Custom Service Menu). Custom Services allow callers to connect
themselves to an extension, mailbox, Mailbox Group, operator, fax machine, etc., without the assistance of
an operator. A Custom Service Menu ("Press 1 for Sales, press 2 for Service", etc.) can be recorded by the
System Manager or the Message Manager, and can be recorded in several languages if needed. The
System Manager can create a maximum of 200 Custom Services.
Common uses for Custom Services include:
–
callers press a button to connect themselves with the desired destination
–
callers press buttons to navigate through a series of other Custom Services before being connected with
the desired destination
–
callers enter PIN numbers to connect themselves with the desired destination (PIN Call Routing)
–
callers enter the first few letters of the desired parties (Dial by Name) to connect themselves with the
desired destination
Custom Service Builder
The Custom Service Builder is a utility that allows the System Administrator to create Custom Services
visually. Each Custom Service and its functions can be edited, arranged using a familiar drag-and-drop
interface. The following Custom Service types are available:
–
Menu & Transfer
–
Date Control
–
Time Control
–
Day Control
–
Password
Creating a Custom Service
1.
Select a custom service sheet.
2.
Click the desired Custom Service type under
Custom Service Type
.
3.
Click on an area within the workspace to the right of the menu to place the Custom Service (it can be
moved later).
4.
Double-click the Custom Service icon you placed in the grid.
5.
Edit the parameters in the Custom Service parameters dialogue box.
6.
Click
OK
.
Note
If you are using Windows Internet Explorer, and you become unable to create new Custom Services with
the Custom Service Builder, click the browser’s Refresh button.
Editing a Custom Service
Custom Services parameters can be connected to other Custom Services. To connect a parameter to
another Custom Service, click and hold the parameter’s blue handle, drag it to the desired Custom Service,
then release the mouse button.
You can edit each Custom Service in the following ways.
23.3 UM Configuration—[4-3] Service Settings—Custom Service
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PC Programming Manual
Содержание KX-NS300
Страница 4: ...Introduction 4 PC Programming Manual...
Страница 18: ...Table of Contents 18 PC Programming Manual...
Страница 19: ...Section 1 Overview This section provides an overview of programming the PBX PC Programming Manual 19...
Страница 22: ...Table 1 Standard 1 1 3 Entering Characters 22 PC Programming Manual...
Страница 23: ...Table 2 For NE model 1 1 3 Entering Characters PC Programming Manual 23...
Страница 24: ...Table 3 For RU UC model 1 1 3 Entering Characters 24 PC Programming Manual...
Страница 25: ...Table 4 For Greece 1 1 3 Entering Characters PC Programming Manual 25...
Страница 52: ...2 3 Frequently Asked Questions FAQ 52 PC Programming Manual...
Страница 72: ...5 4 System Control System Shutdown 72 PC Programming Manual...
Страница 136: ...7 12 Utility CS Web Connection 136 PC Programming Manual...
Страница 156: ...8 4 4 Users Call Management ACD Export History 156 PC Programming Manual...
Страница 310: ...9 38 2 PBX Configuration 1 5 2 Configuration DSP Resource Usage 310 PC Programming Manual...
Страница 424: ...11 12 2 PBX Configuration 3 12 2 Group VM DTMF Group Group Settings 424 PC Programming Manual...
Страница 480: ...12 3 1 PBX Configuration 4 3 Extension DSS Console DSS key data copy 480 PC Programming Manual...
Страница 494: ...13 5 PBX Configuration 5 5 Optional Device External Sensor 494 PC Programming Manual...
Страница 508: ...14 6 PBX Configuration 6 6 Feature Tenant 508 PC Programming Manual...
Страница 516: ...15 5 PBX Configuration 7 5 TRS Miscellaneous 516 PC Programming Manual...
Страница 526: ...16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG 526 PC Programming Manual...
Страница 548: ...18 5 PBX Configuration 10 5 CO Incoming Call Miscellaneous 548 PC Programming Manual...
Страница 564: ...19 3 3 PBX Configuration 11 3 3 Maintenance CS Synchronisation LAN Sync Group Setting 564 PC Programming Manual...
Страница 590: ...20 1 3 UM Configuration 1 3 Mailbox Settings Auto Configuration 590 PC Programming Manual...
Страница 602: ...21 1 UM Configuration 2 Class of Service 602 PC Programming Manual...
Страница 652: ...24 4 UM Configuration 5 4 System Parameters Parameters 652 PC Programming Manual...
Страница 658: ...26 1 UM Configuration 7 System Security 658 PC Programming Manual...
Страница 674: ...27 4 2 Network Service 4 2 Other NAS 674 PC Programming Manual...
Страница 675: ...Section 28 Appendix PC Programming Manual 675...
Страница 683: ...Feature Programming References PC Programming Manual 683...
Страница 749: ...Note PC Programming Manual 749...
Страница 750: ...Note 750 PC Programming Manual...
Страница 751: ...Note PC Programming Manual 751...