Panasonic KX-NS300, Руководство по программированию ПК

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4.
Specify the file name for the exported ACD report data (maximum 32 characters).
5.
Set the frequency (daily, weekly, etc.) and time of day for when the export should take place.
6.
Select the type of CSV separator value to be used for the exported CSV files.
7.
In Export to , select a USB memory device or NAS, and then specify the folder on the selected device
where you want to save the ACD scheduled export file. Or select E-mail (SMTP) to send an email,
attaching the ACD report file that is scheduled and exported.
8.
Click OK .
Note
•
Installer and User (Administrator) level accounts can select a supervisor from the Supervisor
selection drop-down list in
8.4.3 Users—Call Management—ACD Scheduled Export .
Each supervisor can register up to 10 schedules for the automatic export of ACD reports.
•
If an ACD report export is scheduled and a USB memory device has been selected in Export to ,
but a USB memory device is not connected to the PBX at the time of the scheduled export, the
ACD scheduled export will not be performed.
•
When using a NAS, make sure there is sufficient network bandwidth.
•
If an ACD report export is scheduled and E-mail (SMTP) is selected in Export to, attach the ACD
scheduled export files of User, Group, and Call when e-mailing.
Editing ACD export schedules
1.
From the ACD Report – ACD Scheduled Export screen, select the schedule you wish to edit.
2.
Click .
3.
Edit the settings as desired.
4.
Click OK .
Deleting a scheduled export
1.
From the ACD Report – ACD Scheduled Export screen, select the schedule you wish to delete.
2.
Click .
3.
Click OK .
8.4.4 Users—Call Management—ACD Export History
The export history for ACD Report data can be checked on this screen. The following items are recorded for
each export:
•
Date/Time
•
Description
•
Parameters
•
Report Profile
•
Completion Status
This screen can be accessed only in On-line mode.
Note
•
Installer and User (Administrator) level accounts can select a supervisor from the Supervisor selection
drop-down list in
8.4.2 Users—Call Management—ACD Report .
•
The date/time display can be switched between 12 hour and 24 hour in 10.9 PBX Configuration—
[2-9] System—System Options—Option 1—PT LCD—Time Display .
8.4.4 Users—Call Management—ACD Export History
154 PC Programming Manual