Panasonic KX-NS300, Руководство по программированию ПК

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7.10 Utility—Automatic Two-way Recording
7.10.1 Utility—Automatic Two-way Recording—Supervisor
Setting
Specify the extensions of supervisors that will control the Automatic Two-way Recording feature for agent
extensions. These settings may be changed by a programmer with a User (Administrator) account.
1.
Click Add/Delete .
2.
Select supervisor extensions from the list, and click OK .
3.
Repeat this procedure to add multiple supervisors. Click OK when finished.
7.10.2 Utility—Automatic Two-way Recording—Extension
Setting
Specify the Automatic Two-way Recording settings for each supervisor. These settings may be changed by
a programmer with a User (Administrator) account.
1.
From the Select a Supervisor drop-down list, select a supervisor (specified in 7.10.1 Utility—
Automatic Two-way Recording—Supervisor Setting ).
2.
In UM Destination Mailbox specify the mailbox where the Automatic Two-way Recording data will be
sent. Select Add New Mailbox and specify a new mailbox number, or select an existing mailbox from
the Select Mailbox drop-down list.
3.
In What type of calls to record , check the boxes to specify if internal calls, external calls, and/or calls
made to an incoming call distribution group will be recorded to the mailbox.
4.
In Select User Extensions , click Add .
5.
Select the check boxes for the agent extensions that the supervisor will control, and then click OK .
6.
Click List View to confirm the current Automatic Two-way Recording settings for each supervised
extension.
7.
Click OK when you have finished configuring settings and adding agent extensions for a supervisor.
Once these settings have been configured, supervisors can change settings for agent extensions they have
been assigned in
8.3.1 Users—Automatic Two-way Recording—Edit a Recording .
7.10.3 Utility—Automatic Two-way Recording—Extension
Setting List
In this list you can view the settings of extensions that are programmed to have calls recorded by the
Automatic Two-way Recording feature. Information for each extension, including the extension’s supervisor,
UM Group number, and Automatic Two-way Recording destination mailbox is displayed.
You can specify which types of calls will recorded for each extension. These settings may be changed by a
programmer with a User (Administrator) account.
1.
For an extension, select a setting for Internal Call , External Call , and ICDG Incoming Only . (See
below for details.)
•
Internal Call : Extension-to-extension calls are recorded.
•
External Call : Calls with outside parties are recorded.
•
ICDG Incoming Only : Only calls from outside parties that are received through an incoming call
distribution group are recorded.
2.
Select On or Off for that setting.
7.10 Utility—Automatic Two-way Recording
PC Programming Manual 131