100
For Assistance, Call 1-800-435-7329
Operations
I cannot receive documents.
I cannot receive documents
automatically.
The recording image is faint.
The printing quality is poor.
A blank sheet is ejected after the
received documents are printed out.
¡
The telephone line cord from the single telephone line is connected
to the EXT jack on the unit. Connect to the LINE jack.
¡
The receive mode is set to the TEL mode. Set to the TEL/FAX,
FAX ONLY or EXT.TAM mode.
¡
The time to answer the call may be too long. Decrease the number
of rings (see pages 59 and 65).
¡
The sender transmitted a faint document. Ask them to transmit a
clearer copy of the document.
¡
The thermal head is dirty. Please clean it (see page 114).
¡
Some paper has instructions recommending which side to print on.
Try turning over paper. We recommend smooth paper such as
Hammermill
g
jet PRINT for clearer printing.
¡
The receiving reduction rate is not programmed correctly. Program
the proper reduction rate (see page 72).
CAUSE & REMEDY
PROBLEM
Fax reception
PROBLEM
CAUSE & REMEDY
¡
The glass or rollers are dirty. Please clean them (see page 114).
¡
The thermal head is dirty. Please clean it (see page 114).
¡
The film is not inserted correctly. Insert it correctly (see pages 110
and 111).
¡
The film is not inserted correctly. Insert it correctly (see pages 110
and 111).
¡
Some paper has instructions recommending which side to print on.
Try turning over paper. We recommend smooth paper such as
Hammermill
g
jet PRINT for clearer printing.
¡
The film is not inserted correctly. Insert it correctly (see pages 110
and 111).
A dirty pattern or a black line
appears on the copied documents.
The copied image is distorted.
The document is not copied
properly.
The copied document is blank.
The printing quality is poor.
A paper jam occurs during copying.
Copying
When a function does not work, check here before
requesting help
(cont.)
!