9. Help
72
9 Help
9.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on
the sending and journal reports (page 33).
Message
Code
Cause & Solution
COMMUNICATION ERROR
40-42
46-72
FF
L
A transmission or reception error occurred.
Try again or check with the other party.
43
44
L
A line problem occurred. Connect the
telephone line cord to a different jack and try
again.
L
An overseas transmission error occurred. Try
using the overseas mode (feature #411 on
page 66).
DOCUMENT JAMMED
-----
L
The document is jammed. Remove the
jammed document (page 89).
ERROR-NOT YOUR UNIT
53
54
59
70
L
A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
JUNK FAX PROH. REJECT
-----
L
The junk fax prohibitor feature of this unit
rejected fax reception.
MEMORY FULL
-----
L
The memory is full of received documents
due to a lack of recording paper or a recording
paper jam. Install paper (page 18) or clear the
jammed paper (page 85).
L
If you select the computer that will be used for
receiving a fax in feature #443 (page 70), and
feature #442 is set to
“
ALWAYS
”
(page 69),
check the connection between the computer
and the unit.
NO DOCUMENT / FAILED PICKUP
-----
L
The document was not fed into the unit
properly. Re-insert it and try again.
OTHER FAX NOT RESPONDING
-----
L
The other party’s fax machine is busy or has
run out of recording paper. Try again.
L
The other party’s fax machine rings too many
times. Send the fax manually (page 32).
L
The other party’s machine is not a fax
machine. Check with the other party.
L
The number you dialled is not in service.
PRESSED THE STOP KEY
-----
L {
STOP
}
was pressed and fax communication
was cancelled.
THE COVER WAS OPENED
-----
L
The top cover was opened. Close it and try
again.
OK
-----
L
Fax transmission or reception was
successful.
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