22
FAQs
Q1
The air is cold during humidifying?
A
●
When humidification is set, moisture is generated
as air passes through the humidifying filter that
contains water. This moisture removes heat in
the air, and as a result, the discharged air is at a
lower temperature than the air in the room.
Q2
There is no steam during humidifying?
A
●
This product generates moisture by blowing
the humidifying filter containing water, not by
boiling the water, and hence does not
generate the steam.
Q3
The humidifying amount is reduced?
A
●
In rainy season with high humidity or in cold
weather, the humidifying amount decreases
as you can see, for example, the washed
clothes are difficult to dry. The humidifying
amount changes depending on the room
temperature and humidity, and increases
when the weather is warm and dry.
Q4
The “Humidity indicator” does not change?
A
■
The “Humidity indicator” remains
●
The product may not sense the humidity
correctly depending on the installation place.
→
Change the installation place. (P.4)
■
The “Humidity indicator” remains
●
The room size may be too large for the product?
→
Refer to the applicable floor area. (P.50)
Note
●
Use the “Humidity indicator” only as a reference.
●
It may be different from the display of the
household hygrometer.
●
The humidity value will vary with the temperature.
●
The humidity may also vary with the airflow condition.
Q5
A buzz is heard from the air outlet?
A
●
The noise comes from nanoe
®
generation is
normal. The noise may seem louder or
become silent depending on the usage
environment or operating mode, but this is
not a malfunction.
Q6
The humidifying filter is discolored?
A
●
The filter may be discolored depending on
the water quality. This will not affect the
performance.
Q7
Dew condensation is on windows or walls?
A
●
Even if the humidity in the room is moderate,
there may be dew condensation on a cold
window or wall.
Q8
The “Clean sign” does not change?
The front panel remains open?
(Change the sensitivity of the sensor)
A
●
Such problems are likely to occur when the
sensitivity of the sensor is low/high.
You can change the sensitivity as you want.
(The initial setting is [Medium].)
1
Stop operation, then press and hold
and
simultaneously.
(“Air Volume indicator” are lit in turn.)
2
Release the buttons when the sensitivity you
want is obtained.
(“Air Volume indicator”)
Medium: To set medium sensitivity
Low: To set low sensitivity
High: To set high sensitivity
Please confirm the following before you contact us for repair.
Further information
(continued)
Functions of the odor sensor, dirt sensor
The sensor detects dirt in the air, and the
“Clean sign” indicates how dirty the air is. When
“Air volume” and “Airflow” are set to [Auto], the
air volume and airflow are adjusted to the
optimum level to suit the type of dirt in the air.
●
The product may not sense the dirt depending
on airflow, for example, when a heater is
placed nearby.
Type
Detect
May detect
Odor
sensor
• Odors from cigarettes, incense,
cooking, pets
•Perfumes, alcohol, sprays, etc.
• Steam (water vapor), oil smoke
• Wind when opening and
closing doors, sudden
changes in temperature, etc.
Dirt
sensor
• PM 2.5 (smoke of cigarette, dust, etc.)
• House dust (dust, dead bodies and
excreta of ticks, mold spores, pollen)
•Smoke (cigarette, incense, etc.)
• Oil fumes, water vapor
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