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Troubleshooting

9 Troubleshooting

This section contains information and procedures for solving possible
problems with

EVERVOLT Hybrid Inverter

, and provides you with

troubleshooting tips to identify and solve most problems that could occur
with

EVERVOLT Hybrid Inverter

Troubleshooting

This section will help you narrow down the source of the problems you may
encounter. Please read the following troubleshooting steps.

Check warnings or fault messages on the myEVERVOLT Cloud. If a message is
displayed, record it before doing anything further operation.

AFD Self Check

Fault

Arc Detect Fault

PV Conn Dir Fault

PV Reverse Connection Fault

Re-connect the PV correctly

BAT Volt Fault

Battery Voltage Over high or Over low Fault

Check if the battery input voltage is within the normal range

Please contact Panasonic Technical Support

EPO Fault

EPO Activated or Inverter Emergency Off

BI Comm Fault

Communication Fault between Inverter and Smart Box

Check if the RS485 communication cable of Smart Box connects to

communication board of inverter.

Please contact Panasonic Technical Support

DC Arc occurs or DC Arc Check Fault

Please check if there is any visible arc vestige firstly

Clear the PV input and solar battery board connects normally

If Arc is detected five times in one hour, please manually clear Arc.
Otherwise, it will re-connect to grid in five minutes

Faults

Diagnosis and solution

Update File Fail

File Upgrade Fault

Check if the file and the folder are correct

Please contact Panasonic Technical Support

Udisk Update

Fault

U Disk Upgrade Fault

Check if the U disk is correctly plugged and the file is correct

Please contact PanasonicTechnical Support

Meter Fault

Meter Communication Fault

Check if the communication cable between inverter and Smart
Box connects normally or contact Panasonic Technical Support

BMS_Lost

Update Fault

Software Upgrade Fault

Check if the communication cable between inverter and Smart Box and
re-upgrade the software

Check the communication cable between control board and
communication board and re-upgrade the software

Check the communication cable between inverter and battery

Or contact Panasonic Technical Support

PV Volt Fault

PV Voltage Out of Normal Range

Decrease the PV voltage

Or contact Panasonic Technical Support

DCI OCP Fault

DCI over current protection Fault

Please contact Panasonic Technical Support

DCV OVP Fault

DCV EPS over voltage protection Fault

Please contact Panasonic Technical Support

BMS Communication Lost

Check the communication connection between the battery and the
inverter

Please contact Panasonic Technical Support

Faults

Diagnosis and solution

Bat Current

Imbalance

The Firmware Fault of Battery Charge

• Please contact Panasonic Technical Support

Bat ConDir Fault

The Positive and Negative Pole of Battery Connected Reversely

Re-connect the battery.

AFDI Model Self Check Fault

Please check if the AFDI module connects normally

Or contact Panasonic Technical Support

Содержание EVERVOLT EVHB-I7

Страница 1: ...320101067100...

Страница 2: ...NNECTION 6 3 GROUND CONNECTION 4 TECHNICAL DATA 4 1 DC INPUT 4 2 AC LOAD 4 3 GENERAL DATA 4 4 BATTERY INPUT OUTPUT 4 5 EFFICIENCY SAFETY AND PROTECTION 4 6 ENVIRONMENT LIMIT 5 2 SELECTION FOR INSTALLA...

Страница 3: ...l contains important instructions that shall be followed during installation and maintenance of the unit EVHB I7 Note EVERVOLT Hybrid Inverter series means PV grid supported storage inverter The assem...

Страница 4: ...uring installation and operation of the EVERVOLT Hybrid inverter to reduce the risk of personal injury and to ensure a safe installation Installation commissioning service and maintenance of EVERVOLT...

Страница 5: ...onductors may be ungrounded and energized or normally ungrounded conductors may be grounded WARNING Safety Safety Keep away from flammable and explosive materials to avoid fire Do not install or store...

Страница 6: ...heavy Use of lift equipment is recommended NOTE Make sure that existing wiring is in good condition and that wire is not undersized NOTE Measure the voltage between terminals UDC and UDC with a multi...

Страница 7: ...tomatic disconnect of residential or small commercial PV systems fully compliant with the rapid shutdown requirements of National Electric Code NEC ANSI NFPA 70 Sections 690 12 Battery The EVERVOLT Hy...

Страница 8: ...When the power of PV is sufficient The power generated from PV will be used to supply the local loads first then proceed to charge the battery bank If the battery is fully charged the excess power wi...

Страница 9: ...ensure the battery a minimum capacity for grid to reserve outage In this work mode the battery will be charged at the set time and will never discharge when the grid is on ou can also choose whether t...

Страница 10: ...inverter D Conduit plugs There are four 1 inch openings for wiring connection Each conduit opening is fitted with a conduit plug which needs to be removed before installation and wiring connection A...

Страница 11: ...1 ZZZ will be cleared for next work order Model Parameter Serial NumberIdentification PV INPUT EVERVOLT HYBRID INVERTER Model EVHB I7 Max DC Voltage Operating Voltage range No of MPPT String per MPPT...

Страница 12: ...a Max inverter backfeed current to the array A 27 A rms 1 cycle 400 A peak 0 02 ms Maximum output overcurrent protection A P 40 2 4 4 Battery Input Output 4 5 Efficiency Power Consumption and Standard...

Страница 13: ...ance EVERVOLT Hybrid Inverter has the NEMA 4X ingress protection which allows it to be installed outside the door The installation position shall be convenient for wiring connection operation and main...

Страница 14: ...the inverter at a maximum back tilt of 5 degrees and avoid forward tilted excessive backward tilted side tilted or upside down 5 2 3 Installation Angle Required To ensure good heat dissipation and co...

Страница 15: ...inverters and ensure an adequate fresh air supply if possible Mechanical Installation Mechanical Installation 25 24 51 18 in 1300 mm 19 68 in 500 mm 19 68 in 500 mm 19 68 in 500 mm 5 3 Tools Preparat...

Страница 16: ...J H F G K L Inverter X1 Name N O P Description Product Mental cover X1 Bracket X1 Self tapping screw X12 Washer X12 Expansion bolt X12 Communication dongle X1 Optional PE cable X1 Cable protective gua...

Страница 17: ...B C X2 WB 32 E X2 The scheme of hole punch differs from different wall with different characteristics Introduction of schemes Scheme A Studs at regular intervals spaced at 12 and 24inch Punch the hole...

Страница 18: ...unting the inverter the mechanical installation of the whole battery must be completed NOTE M4 4 4 lbf in 0 5 N m b Use the bracket as the template to mark the screw hole location on the wall c Unscre...

Страница 19: ...0 N m 10 mm Step 2 Hang and fix the inverter on the bracket b Place the cable protective guard on the correct position of battery s BMS prior to the wiring connection between inverter and battery and...

Страница 20: ...just the whole system inverter and battery to be leveled NOTE Before mounting the metal cover the wiring connection between battery and inverter must be completed For detailed information about how to...

Страница 21: ...6 WARNING Damage to seals on the enclosure lids in subfreezing condition If you open the enclosure lids of the wiring box when temperatures are below freezing the enclosure lid seal could be damaged A...

Страница 22: ...2 RS485_MLPE_A Pin 3 RS485_MLPE_B Type CAT5 or better CAT5 or better CAT5 or better CAT5 or better Cross sectional Area Range 24 18 AWG 24 18 AWG 18 16 AWG 24 18 AWG 18 16 AWG 24 18 AWG 7 COMM in ter...

Страница 23: ...DC switch is in ON position WARNING Before inverter wiring connection Make sure no live voltages are present on PV input and AC output circuits and make sure that the DC switch is in OFF position mea...

Страница 24: ...d of DC wire and the AC wire Step 3 Insert the end of wires into the Cord End Terminal and then use the crimping tool to crimp the Cord End Terminal tightly the shape will be square Step 4 Use the slo...

Страница 25: ...C terminals may carry current even without connected wires WARNING Ensure maximum protection against hazardous contact voltages while assembling PV panel installations Both the positive and negative l...

Страница 26: ...ker not included in the EVERVOLT Hybrid inverter is required to protect each AC line L1 and L2 of the inverter The circuit breaker should be able to handle the rated maximum output voltage and current...

Страница 27: ...nection Electrical Connection 49 48 As a Lithium ion battery will be connected with EVERVOLT Hybrid inverter the battery communication should be compatible with EVERVOLT Hybrid inverter and the BMS mu...

Страница 28: ...and insert the stripped section into the grounding terminal For the specific requirement of power cable please refer to section 6 1 Overview of All Electrical Wiring Methods c Crimp it with crimping...

Страница 29: ...diagram NOTE In the first inverter in the communication chain plug the 8 pin female block with the terminating 120 Ohm resistor into the 8 pin male block Maximum four inverters can be communicated vi...

Страница 30: ...ires and leave six wires for connection Remove 0 24 in 6 mm of insulation from the end of the six wires Pin 7 Pin8 Select two 18 16AWG wires and remove 0 24 in 6 mm of insulation from the end of the t...

Страница 31: ...for communication connection steps between inverter and EV SB 8 pin Step 1 Strip Length Conduit 0 24 in 6 mm Step 2 24 18 AWG 18 16 AWG Step 3 Step 4 Electrical Connection Electrical Connection 57 56...

Страница 32: ...er rapid shutdown mode when the Transmitter PLC 1P is switched off and resume energy production when power is restored to the Transmitter PLC 1P This solution complies with NEC 690 12 specifications f...

Страница 33: ...es not allow running standalone mode 2 The Primary also needs to set the number of parallel machines 3 Primary communication lost system down waiting for human intervention to recover 4 Loss of Second...

Страница 34: ...battery POWER button to start the battery Install the outer cover of the EV SB The system will start up Check the status of indicators on inverter battery and EV SB for more information on the codes...

Страница 35: ...e inverter is in waiting or checking status Off when the inverter has a fault Operation LED Primary Green for 2s and then quick flashing green for 1s 0 2s on 0 2s off when the inverter is in normal or...

Страница 36: ...rt to get the update les and extract it into your U disk as follow update ARM 618 00515 00_EVERVOLT_Hybrid_Inverter_Manager_V1 87_0427 usb update DSP_Primary 618 00513 00_EVERVOLT_Hybrid_Inverter_Prim...

Страница 37: ...gnosis and solution Update File Fail File Upgrade Fault Check if the file and the folder are correct Please contact Panasonic Technical Support Udisk Update Fault U Disk Upgrade Fault Check if the U d...

Страница 38: ...ort Faults Diagnosis and solution Inter Com Fault Internal Communication Fault Check the connection between inverter and Smart Box connects normally Or contact Panasonic Technical Support Isolation Fa...

Страница 39: ...recorded in an equipment log If the device is not functioning properly or fails any test the device has to be repaired For safety check details refer to Section 2 Safety instruction of this manual Re...

Страница 40: ...Transportation Decommissioning The inverters shall be transported used and operated under restricted conditions Panasonic will not provide any service technical support or compensation in case of the...

Страница 41: ...imum 24 AWG conductors to connect Pin 7 and Pin 8 labeled 12V and STOP_NO to a suitable emergency stop switch For installing EPO on the inverter follow the below installation instructions Appendix A E...

Страница 42: ...Electric meter Grid Backup panel Backup load Combiner box Smart load EVERVOLT Home Battery System 1 Non_backup panel Non_essential load EVERVOLT Home Battery System N N 4 EVERVOLT Home Battery System...

Страница 43: ...ric meter Grid Backup panel Backup load Combiner box Smart load Non_backup panel Non_essential load CT EVERVOLT Home Battery System 1 EVERVOLT Home Battery System N N 4 EVERVOLT Home Battery System 2...

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