Troubleshooting
VQT4W79
82
Troubleshooting guide
3D video is not output correctly.
• 3D video may be output correctly by changing
the following settings:
- “3D Type” of “3D Settings” (
>
66, 73)
- “Signal Format” (
>
40, 3D settings during
playback)
• Check the settings of the connected TV.
• When a non-3D compatible amplifier/receiver is
connected between this unit and a TV, 3D video
is not output. (
>
14)
• When the amplifier/receiver which is connected
between this unit and a TV is off, 3D video is not
output. (
>
13)
• When “HDMI Audio Output” is set to “Off”, 3D
video may not be output correctly. (
>
73)
No sound.
Distorted sound.
• Check the connections. (
>
12)
• Check the settings of the connected TV, etc.
• Select the audio with “Multi Audio”. (
>
24, 39)
• To output audio from a device connected with an
HDMI cable, set “HDMI Audio Output” to “On”.
(
>
66, 73)
Cannot change audio channel.
• You cannot change the audio channel if “Digital
Audio Output” is set to “Bitstream” (
>
72)
Cannot record.
Cannot copy.
• Some broadcasts are copyright protected.
The timer recording programmed via VIERA
Connect does not work properly.
• Timer recording programmed via VIERA
Connect will be recorded with the same
conditions as those of manual timer recording,
and some functions such as “Guide Link” (
>
29)
does not work.
The same video is displayed in each left and
right half of the screen.
• This is a 3D programme of the Side-by-Side
type.
Change the setting as follows if connecting with
a 3D compatible TV:
1 Press [OPTION].
2 Select “3D Settings”, then press [OK].
3 Select “Side by side” in “Signal Format”, then
press [OK].
Sound
Recording, timer recording and
copying
Timer recording does not work properly.
• Failed timer recordings are displayed in grey
with
on the Timer Recording screen. (
>
32)
When you programme a timer recording, check
the screen icons. If “!” is displayed, this timer
programme may not be recorded because:
- there is not enough space left.
- the number of possible titles has reached its
maximum.
- programmes are deactivated, etc.
• Because the actual broadcast time may be
different from the time displayed on the TV
Guide, we recommend you set the start time
earlier and the end time later by some minutes,
up to a maximum of 10 minutes.
DMR-HWT230EB_eng.book 82 ページ ２０１３年４月１１日 木曜日 午後３時９分
