Section 400-Programming
FF7: Applications
576-13-400
DBS 576 (USA) issued 05/20/98
●
Page 7-9
FF1
System
FF2
Trunks
FF3
Extensions
FF4
FF-/Soft Keys
FF5
Groups
FF6
TRS/ARS
0
System
Configuration
FF7
Applications
FF8
Maintenance
Introduction
Appendix A
Appendix B
FF1
System
FF2
Trunks
FF3
Extensions
FF4
FF-/Soft Keys
FF5
Groups
FF6
TRS/ARS
0
System
Configuration
FF7
Applications
FF8
Maintenance
Introduction
Appendix A
Appendix B
FF7 1: Built-In ACD
NOTE: “ACD” means “Automated Call Distributor.” See Section 520:
Built-In ACD Reference Manual for complete instructions on installing,
programming, and using this DBS 576 option.
Notes:
❒
A maximum of 1 ACD Unit can be installed per cabinet. A maximum of 2 ACD Units can be
installed per phone system.
Related Programming:
Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold
Card Type Verification (pg. 8-23) FF8 0 04 1 BSS 00 Hold [01-99 displays]
Notes:
ACD Unit Number
(all CPCs) - Version 1.0 or higher
Assign a number to each Built-In ACD unit installed.
FF7 1 (B11) 00 Hold (0-2) Hold
0=[no assignment] (default)
1=Built-In ACD #1
BSS: ACD Card Position --
B=Cabinet no. 1-6
SS=Slot no. 11
2=Built-In ACD #2
$
7-, /
ACD Port Extension Numbers
(all CPCs) - Version 1.0 or higher
Assign the extension number that can be dialed to reach Built-In ACD.
FF7 1 (B11) 01 (01-24) 00 Hold (Ext.No.) Hold
Extension No. (1 to 4 digits)
default: [no assignment]
(max. 24 channels
ACD Port No.
can be assigned)
BSS: ACD Card Position --
B=Cabinet no. 1-6
SS=Slot no. 11
$
/ &-,