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© Pan Acoustics GmbH
V 1.1
Page 13 of 36
Operating Manual Pan Beam Series
Problem
Cause
Remedy
Signal LEDs are not
illuminated
Speaker has no power
Check the connection to the
power supply
Signal LED illuminated /
blinking red
Speaker has detected an
error
Contact service department
Signal LED blinking orange
Communication between
software and speaker,
communication between
media controller and
speaker
None, as this is normal
behavior
Connected Pan Beam does
not appear in the software
Pan Beam not connected to
Pan Beam Net or DANTE
Check connection, verify IP
address/subnet in DANTE
controller
No audio playback
No audio signal connected
Connect audio signal via
audio input on the interface,
crosspoint not set in DANTE
Controller routing matrix
No audio playback despite
connection
Wrong audio input chosen
Check to ensure that the
audio connection is properly
connected
No audio playback despite
proper connection
No audio signal,
cable defective
Check audio signal,
examine cable at the source
DANTE
Distorted audio playback
Incorrect sample rate
configured in the DANTE
controller
Configure proper sample rate
No connection via USB port
USB cable not inserted
properly
USB cable defective
USB cable inserted in USB
port after Pan Beam Setup
program launch
Check to ensure that the cable
is properly connected
Replace USB cable
Relaunch Pan Beam Setup
program.
Media controller does not
work
Pin configuration incorrect
Baud rate incorrect
Faulty instruction set
Check pin configuration
Configure proper baud rate
Check instruction set
5. Error description
LED
red glowing/flashing
no power supply
Display
off
illuminated green
orange blinking
Meaning
error
ready for operation
communication
4.3. Cascading of the speaker columns with Pan Beam Setup software
The speaker systems PB 16, 24, 32, 40, 248, 272, 296, consisting of several modules, are to be
appropriately cascaded according to the mechanical connection by means of the Pan Beam Setup
software. Please refer to the Pan Beam Setup manual for the appropriate procedure.