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232
Chapter 14 : Troubleshooting
•
For multimedia messages, do the following:
•
Contact Verizon Wireless to verify that your plan includes messaging
services, that these services have been correctly activated on your
phone, and that they are available at your location. (Verizon Wireless
should be able to tell you if messaging services have been
experiencing transmission delays.)
•
Check to see if you have data services enabled. Open
Phone
,
open the
application menu
, and tap
Preference & Accounts
. Under
Network
, make sure
Data Usage
is set to
On
.
•
If you are in roaming coverage, check to see if you have data
roaming enabled. Open
Phone
,
open
the
application menu
, and
tap
Preferences & Accounts
. Under
Network
, tap
Data Roaming
and tap
Enabled
.
•
If possible, contact the recipient of the message, and make sure the
receiving device can handle the type of message you’re sending.
•
If a message arrives but does not display a notification, restart your phone
(see
Restart your phone
).
Wi-Fi
I am trying to connect my phone to my Wi-Fi network and
need to find the phone’s MAC address
Open
Device Info
,
tap
More Info
, and tap
Hardware
. Under
Phone
,
the number listed to the right of
Wi-Fi
is your phone’s MAC address.
Web
My phone won’t connect to the Internet
Your phone supports 3G (EvDO), 1xRTT, and Wi-Fi wireless data networks.
To connect to the Internet, you must either subscribe to data services with
Verizon Wireless or be within range of a Wi-Fi network.
•
You cannot connect to the Internet over the Verizon Wireless network
while you are on a call. To connect to the Internet while you are on a call,
connect to a Wi-Fi network
•
Check to see if you have data services enabled. Open
Phone
,
open
the
application menu
, and tap
Preferences & Accounts
. Under
Network
, make sure
Data Usage
is set to
On
.
•
If you are in roaming coverage, check to see if you have data roaming
enabled. Open
Phone
, open the
application menu
, and tap
Preferences & Accounts
. Under
Network
, tap
Data Roaming
, and tap
Enabled
. Note that additional charges may apply if you enable data
roaming.
•
Turn off your phone and turn it on again (see
Turn the phone on/off
).
•
Restart your phone (see
Restart your phone
).
•
Contact Verizon Wireless to verify that your data plan has been correctly
activated. Verizon Wireless should also be able to tell you if there are any
outages in your location.
I can’t access a page
1
Make sure you have Internet access:
•
Open
Web
and try to view a web page you’ve loaded before.
•
To ensure that you’re viewing the page directly from the Internet,
tap
.
•
After confirming your Internet connection, try to view the page
again. If it comes up blank, tap
.
Содержание Pre 2
Страница 1: ...User Guide ...
Страница 6: ...6 Contents ...
Страница 36: ...36 Chapter 3 Just Type ...
Страница 82: ...82 Chapter 6 Phone ...
Страница 108: ...108 Chapter 7 Email text multimedia and instant messaging ...
Страница 138: ...138 Chapter 8 Contacts Calendar and other personal information ...
Страница 156: ...156 Chapter 9 Photos videos and music ...
Страница 190: ...190 Chapter 11 Documents ...
Страница 196: ...196 Chapter 12 App Catalog ...
Страница 212: ...212 Chapter 13 Preferences ...
Страница 256: ...256 Regulatory and Safety Information ...