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Chapter 14 : Troubleshooting
227
If you’re using a hands-free device enabled with Bluetooth
®
wireless
technology, try the following:
•
Move your phone closer to the hands-free device. Audio quality degrades
as the distance between your phone and the hands-free device increases.
The effective range for a hands-free device varies among manufacturers.
•
Confirm that no obstructions, including your body, are between the phone
and your hands-free device. For example, move your phone to the same
side of your body as your hands-free device.
My phone seems to turn off by itself
Your phone has a power-saving feature that’s set to turn off the screen if it
has been idle for one minute. You can change the auto-shut off interval (see
Set the interval for turning the screen off automatically
).
If you restart your phone, wireless services, such as Wi-Fi and Bluetooth, are
automatically turned on if they were on before the restart. However, if the
phone can’t determine if a wireless service was on before the restart, that
service does not automatically turn on (see
Turn the phone on/off
).
If the problem persists and you’re using third-party applications, see
Third-party applications
for additional suggestions.
Hands-free devices
I can’t make or receive calls using a Bluetooth
®
hands-free
device
Verify all of the following:
•
The Bluetooth feature is turned on (see
Turn the Bluetooth feature on/off
).
•
Your Bluetooth hands-free device is charged and turned on.
•
Your phone is paired with your hands-free device, and the hands-free
device appears in the
Devices
list (see
Connect with a paired device
).
•
Your phone is within range of the hands-free device. Bluetooth range is up
to 30 feet (10 meters) in optimum environmental conditions, which
include the absence of obstacles, radio interference from nearby electronic
equipment, and other factors.
•
You are away from other devices using the 2.4GHz radio frequency, such
as cordless phones and microwaves. If this is impossible, move the phone
closer to the hands-free device.
•
The hands-free device is compatible with your phone. Go to
palm.com/support
to see a list of supported devices.
I lost the connection between my phone and my Bluetooth
headset
If your headset isn’t working, delete the existing pairing (see
Delete a device
)
and create a new one (see
Set up and use a Bluetooth
®
hands-free device
).
I hear static or interference when using my hands-free device
•
Try moving your phone closer to the hands-free device. Audio quality
degrades as the distance between your phone and the hands-free device
increases. The effective range for a hands-free device varies among
manufacturers.
•
Confirm that no obstructions, including your body, are between the phone
and your hands-free device.
•
Move to a quieter location to reduce environmental noise.
Some features of my hands-free device don’t work with my
phone
•
Check the compatibility list at
palm.com/support
to ensure that your
device is compatible with your Pre 2 phone.
•
Not all hands-free features work with every hands-free device. Check the
documentation that came with your hands-free device or the
manufacturer’s website for feature-compatibility information specific to
your device.
Содержание Pre 2
Страница 1: ...User Guide ...
Страница 6: ...6 Contents ...
Страница 36: ...36 Chapter 3 Just Type ...
Страница 82: ...82 Chapter 6 Phone ...
Страница 108: ...108 Chapter 7 Email text multimedia and instant messaging ...
Страница 138: ...138 Chapter 8 Contacts Calendar and other personal information ...
Страница 156: ...156 Chapter 9 Photos videos and music ...
Страница 190: ...190 Chapter 11 Documents ...
Страница 196: ...196 Chapter 12 App Catalog ...
Страница 212: ...212 Chapter 13 Preferences ...
Страница 256: ...256 Regulatory and Safety Information ...