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Chapter 14 : Troubleshooting
215
Why this might help
Restarting your phone closes all applications, frees up all memory, and
reinitializes wireless services (phone, Bluetooth
®
technology, Wi-Fi, and
VPN). A fresh start.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
T3. Triple-toggle to restart
1
Press and hold
power
.
2
While still holding down
power
,
slide
the
ringer
switch three
times.
Wait a few seconds for the restart to begin.
Or try this method for restarting your phone: 3-key restart:
Press and
hold these keys—
Option
+
Sym
+
R
—and then release them all at
once. Give this method at least ten seconds for the restart to begin.
Why this might help
A triple-toggle or 3-key restart may be effective if the screen is off and you
can’t turn it on, or if gestures don’t work. These restarts also close all
applications, free memory, and reinitialize wireless services (phone,
Bluetooth
®
technology, Wi-Fi, and VPN).
NOTE
Because open applications are forced to close immediately during this kind
of restart, some unsaved data may be lost.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
T4. Top off the battery
1
Connect the
USB cable
to the
AC charger
and to your phone.
2
Plug the
AC charger
into a working electric outlet.
3
Let the battery charge completely.
Why this might help
The system may have shut down because of an error reading the charge
level. Fully charging the battery resets the charge value.
Did this solve the problem?
•
Yes: Stop.
•
No: Continue.
TIP
An occasional restart can be good for your phone just the way a restart can be
good for your computer. Every once in a while, restart your phone.
Содержание Pre 2
Страница 1: ...User Guide ...
Страница 6: ...6 Contents ...
Страница 36: ...36 Chapter 3 Just Type ...
Страница 82: ...82 Chapter 6 Phone ...
Страница 108: ...108 Chapter 7 Email text multimedia and instant messaging ...
Страница 138: ...138 Chapter 8 Contacts Calendar and other personal information ...
Страница 156: ...156 Chapter 9 Photos videos and music ...
Страница 190: ...190 Chapter 11 Documents ...
Страница 196: ...196 Chapter 12 App Catalog ...
Страница 212: ...212 Chapter 13 Preferences ...
Страница 256: ...256 Regulatory and Safety Information ...