manualshive.com logo in svg

Output Solutions CP-1001 SERIES, Руководство пользователя

Поделиться
Скачать
Output Solutions CP-1001 SERIES Скачать руководство пользователя страница 49

 

 

49

5. TROUBLESHOOTING 

This chapter lists the error messages, possible problems, and their solutions. 

 
 
 
 
 
 
 
 
 

5.1 Error 

Messages 

Error Messages 

Problems/Causes 

Solutions 

COVER OPEN 

The Top Cover is not completely 
closed. 

Close the Top Cover completely.  
Then, press the 

[RESTART]

 key.  

COVER OPEN ERROR 

Feeding or printing has been 
attempted with the Top Cover open. 

Close the Top Cover completely.  
Then, press the 

[RESTART] 

key. 

PAPER JAM 

1. The media is not set correctly. 
 
2. Paper jam occurred. 
 
 
 
 
3. The media is not fed correctly. 
 
4. Size of the loaded media is different 

from the programmed size 

1. Set the media correctly.  (Refer to 

Section 2.9, Loading the Media.) 

2. Remove the jammed media, and 

set the media again.  Then, press 
the 

[RESTART]

 key.  (Refer to 

Section 5.3, Removing the 
Jammed Media.) 

3. Set the media again and press the

 

[RESTART] 

key. 

4. Replace the loaded media with 

one that matches the programmed 
size then press the 

[RESTART]

 

key.  

NO PAPER  #### 

The media has run out.  

Load the media and press the 

[RESTART]

 key.  (Refer to Section 

2.9, Loading the Media.) 

EXCESS HEAD TEMP 

The Print Head is overheated. 

Turn off the printer, and allow it to 
cool down (about 3 minutes).  If this 
does not solve the problem, call the 
nearest Output Solutions service 
representative. 

HEAD OPEN  

*

 

Print Head Block is not locked. 

Lock the Print Head Block 

HEAD OPEN  

*

 

Feed or printing has been attempted 
with the Print Head Mechanism open. 

Lock the Print Head Block and press 
the 

[RESTART]

 key. 

RIBBON ERROR 

*

 

1. The ribbon has run out. 
 
 
2. The ribbon broke. 
3. Failure of the ribbon motor sensors 

1. Load a new ribbon and press the 

[RESTART]

 key.  (Refer to 

Section 2.8, Loading the Ribbon.) 

2. Fix the ribbon  
3. Turn off the power and contact the 

nearest Output Solutions service 
representative.  

WARNING! 

If a problem cannot be solved by taking the actions described in this chapter, do not attempt to 
repair the printer.  Turn off and unplug the printer, then contact an authorised Output Solutions 
service representative for assistance.  

NOTES

: 

1. 

“####” indicates the number of unprinted media.  Up to 9999 (in pieces). 

2. “

*

” indicates the Print Head Block No. on which the error occurs. (CP-1002 series only) 

  1: Print head block No. 1  2: Print head block No. 2 

Содержание CP-1001 SERIES

Страница 1: ...Output Solutions Card Printer CP 1001 1002 SERIES Owner s Manual...

Страница 2: ...y accessible NOTE This document describes the handling of the CP 1001 series and CP 1002 series card printers The major difference between these two models is that the CP 1001 series includes one prin...

Страница 3: ...as this may cause electric shock If the machines share the same outlet with any other electrical appliances that consume large amounts of power the voltage will fluctuate widely each time these applia...

Страница 4: ...gh humidity dust or gas Ensure the printer is operated on a stable and level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment...

Страница 5: ...Attaching the Media Guide Unit 2 3 2 5 Attaching the Stacker 2 4 2 6 Connecting the Printer to Your PC 2 6 2 7 Connecting the Power Cord 2 7 2 8 Loading the Ribbon 2 8 2 8 1 Ribbon Loading Procedure...

Страница 6: ...of Feed Failure 5 9 APPENDIX SPECIFICATIONS A1 1 A1 1 Printer A1 1 A1 2 Media A1 2 A1 2 1 Media Size A1 2 A1 2 2 Effective Print Area A1 2 A1 3 Ribbon A1 3 CAUTION 1 This manual may not be copied in w...

Страница 7: ...le Just put the media stack on the Auto Media Feeder Not only business cards but also post cards etc can be printed Since this printer can be used as a network printer there is no need of an exclusive...

Страница 8: ...ase make sure all accessories are supplied with the printer Fan Filter 2 sets Power Cord 1 pc Print Head Cleaner 1 pc Media Guide Unit 1 pc Stacker 1 pc Media Stopper 3 pcs Fixing Screw 1 pc Media Wei...

Страница 9: ...002 Series NOTE Since the CP 1002 series is provided with the two print head mechanisms its auto media feeder is protruding from the printer s enclosure causing the larger machine width than the CP 10...

Страница 10: ...de Unit Roller Arm Parallel Interface Port Power Inlet Fan Filter Auto Media Feeder Print Head Pinch Roller Platen Print Head Mechanism Ribbon Drive Block Print Head Mechanism No 1 Print Head Mechanis...

Страница 11: ...Feed Key Used to feed a piece of media or discharge the media when an error occurred Used to make positioning of media RESTART key Reissue Key Used to exit from the pause mode to restart issuing the...

Страница 12: ...s jammed during paper feed Yes 5 NO PAPER m l m The media has run out or the media is not loaded properly Yes 6 NO RIBBON m l m The ribbon has run out Yes 7 HEAD OPEN m l m Feed or printing was attemp...

Страница 13: ...ON LINE LED and POWER LED are illuminated 3 Before turning off the printer Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED is on and is not fl...

Страница 14: ...fingers or articles of clothing to get caught into any of the moving parts of the printer Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the...

Страница 15: ...to Section 2 4 Attaching the Media Guide Unit 5 Attach the Stacker to the printer Refer to Section 2 5 Attaching the Stacker 6 Connect the printer to a PC with a Centronics Interface Cable Section 2 6...

Страница 16: ...ws and spread the Media Guides 2 Lift the Media Holder and put it on top of the Media Holder Unit by fitting its stud into the hole NOTES 1 Do not spread the Media Guides by force as this may cause de...

Страница 17: ...2 5 Attaching the Stacker 1 Open the Stacker Table 2 Attach the Stacker in front of the Media Outlet by inserting the hooks of the Stacker into the slots in the printer front and then secure the Stack...

Страница 18: ...nting long media fold the Stacker Table loosen the Fixing Screw and then pull up the Media Tray 5 After securing the Media Tray with the Fixing Screw open the Stacker Table Place the Media Stoppers ma...

Страница 19: ...ronics Interface Cable to the parallel port on the right side of the printer 3 Fix the connector with the clampers 4 Connect the other side of the Centronics Interface Cable to the parallel port of yo...

Страница 20: ...into an AC outlet 1 Make sure that the printer Power Switch is turned to the OFF position before connecting the Power Cord to prevent possible electric shock or damage to the printer 2 Use only the P...

Страница 21: ...printed on this printer with a laser printer as this will melt the ribbon transferred to the media 4 Be sure to use the ribbon that matches the media width Failure to do this may cause ribbon wrinkle...

Страница 22: ...m the Ribbon Module Remove the Ribbon Stoppers from the Ribbon Shafts 4 Insert the Ribbon Shafts into the ribbon cores aligning the tab of the Ribbon Shaft with the notch of the ribbon core 5 Fit the...

Страница 23: ...le in place as shown in the figure below 8 Slide the Ribbon Module onto the Print Head Mechanism NOTE Be careful of the orientation of the Ribbon Module 9 Slowly lower the Ribbon Module together with...

Страница 24: ...any slack in the ribbon Close the Top Cover NOTE For the CP 1002 series repeat the above procedures to another ribbon module 2 8 2 Removing the Ribbon Module with the Ribbon Loaded 1 Turn the Head Le...

Страница 25: ...message 1 Print Head Mechanism No 1 2 Print Head Mechanism No 2 2 When the ribbon ended in the middle of printing the printer prints from unfinished media when the RESTART key is pressed However the n...

Страница 26: ...dia is slightly curled bend it in the opposite direction being careful not to wrinkle the media surface 3 Do not use curled wrinkled folded or torn media 2 9 1 Loading the Business Card and Post Card...

Страница 27: ...n the above diagram 2 Do not stack the cards exceeding the upper limit line 3 In case of 0 22 mm thick media 300 pieces can be set at the same time As the media becomes thicker the number of media tha...

Страница 28: ...a from the Stacker Printed media is stacked on the Stacker Table When removing them move the Knob in the direction of the arrow to slant the Stacker Table After removing the media restore the knob to...

Страница 29: ...CPU Pentium 150MHz or more or equivalent in it 2 Operating System Windows 98 Windows 98 Second Edition Windows Me Windows NT Workstation 4 0 Service Pack 3 or greater Windows NT Server 4 0 Service Pa...

Страница 30: ...g is the installation procedure for Windows 98 NOTE Before installing the Printer Driver to your PC make sure that the all applications are closed 1 Set the CD ROM into the CD ROM drive 2 Click on the...

Страница 31: ...the Browse button Dialogue box will appear 8 Choose the CD ROM drive for the Drives and click on the cp driver folder in the Folders Highlight the cp1002 inf in the File name and click on the OK butto...

Страница 32: ...ck on the Next button 12 Choose the LPT1 ECP Printer Port from the available port list and click on the Next button 13 Click on the Finish button NOTES 1 If you want to change the printer name type in...

Страница 33: ...the all applications are closed 2 It is necessary to log in Windows NT 4 0 with the authorised user name 1 Set the CD ROM into the CD ROM drive 2 Click on the Start button choose the Settings and the...

Страница 34: ...ox will appear 7 Click on the Browse button 8 If the following screen appears click on the Cancel button 9 Choose the CD ROM drive for Look in and the contents of the CD ROM are listed Choose the CP D...

Страница 35: ...P 1001 when using the CP 1002 model choose Output Solutions CP 1002 12 Click on the Next button 13 Click on the Next button NOTES 1 If you want to change the printer name type in a new printer name Th...

Страница 36: ...e Finish button NOTE Do not print the test page Without proper printer driver settings an error may occur 16 Finally copy the necessary files to the Windows Click on the Start button choose the Settin...

Страница 37: ...the Start button choose the Settings and then click on the Printers Double click on Add printer 3 The Add Printer Wizard dialogue box will appear 4 Click on the Next button 5 Choose the Local printer...

Страница 38: ...ue box will appear 8 Click on the Browse button 9 Choose the CD ROM drive for Look in and the contents of the CD ROM are listed Choose the CP DRIVER folder Highlight the CP1002 INF and click on the Op...

Страница 39: ...CP 1002 12 Click on the Next button 13 Click on the Next button NOTES 1 If you want to change the printer name type in a new printer name This printer name is displayed when selecting the printer on...

Страница 40: ...settings an error may occur 16 Click on the Finish button 17 When the following screen appears click on the Yes button to continue 18 Finally copy the necessary files to the Windows Click on the Star...

Страница 41: ...he CD ROM drive 2 Click on the Start button choose the Settings and then click on the Printers and Faxes Double click on Add a printer 3 The Add Printer Wizard dialogue box will appear 4 Click on the...

Страница 42: ...the Next button 7 Click on the Have Disk button The Install From Disk dialogue box will appear 8 Click on the Browse button 9 Choose the CD ROM drive for Look in and the contents of the CD ROM are li...

Страница 43: ...P 1001 when using the CP 1002 model choose Output Solutions CP 1002 12 Click on the Next button 13 Click on the Next button NOTES 1 If you want to change the printer name type in a new printer name Th...

Страница 44: ...error may occur 15 Click on the Finish button 16 When the following screen appears click on the Continue Anyway button 17 Finally copy the necessary files to the Windows Click on the Start button cho...

Страница 45: ...ing the printer drivers make sure that the all applications are closed 1 Click on the Start button choose the Settings and then click on the Printers Printers and Faxes for Windows XP The Printers scr...

Страница 46: ...k 2 To avoid injury be careful not to pinch your fingers while opening or closing the Top Cover and Print Head Block 3 The Print Head becomes very hot immediately after printing Allow it to cool befor...

Страница 47: ...with the enclosed Dust Brush Or wipe them with a soft cloth slightly moistened with alcohol 6 After cleaning the Platen Pinch Roller and Feed Rollers reassemble the Plates A B CP 1002 only and C in t...

Страница 48: ...rrecting the Skew Print 2 When restoring the Media Guide Unit fit the slit of the Media Guide Unit onto the Shaft of the Auto Media Feeder Refer to Section 2 4 Attaching the Media Guide Unit 5 Remove...

Страница 49: ...T key Refer to Section 2 9 Loading the Media EXCESS HEAD TEMP The Print Head is overheated Turn off the printer and allow it to cool down about 3 minutes If this does not solve the problem call the ne...

Страница 50: ...Output Solutions service representative The media is not fed 1 The media is not loaded properly 2 The condition of the media is not good Curled wrinkled folded or torn media 3 The media is thin 4 The...

Страница 51: ...e printed image is blurred or dirty 1 The Print Head is not clean 2 Output Solutions authorised media is not used 3 The setting of the printer driver is incorrect 4 The media surface is covered with p...

Страница 52: ...enclosed Dust Brush or alcohol Refer to Section 4 1 2 Platen Pinch Roller and Feed Rollers 3 Clean the Platen with the enclosed Dust Brush or alcohol Refer to Section 4 1 2 Platen Pinch Roller and Fe...

Страница 53: ...he jammed media CP 1002 only 6 Remove the Plate A and get rid of the jammed media NOTE For the CP 1001 series the Plate A and Plate C share the centre stud 7 Remove the Set Screw to detach the Auto Me...

Страница 54: ...ken If the ribbon breaks before it has been used up fix it with adhesive tape in the following procedure However it is better to replace it with a new ribbon 1 Open the Top Cover fully 2 Turn the Head...

Страница 55: ...upply Roll while another person holds the flat ends of the Ribbon Take up Roll Re roll the ribbon straight onto either roll applying tension to the ribbon NOTE Do not pull the ribbon with excessive te...

Страница 56: ...crew by only one or two turns Too many turns may cause the screw to come off 2 Adjust the angle of the Media Guide Unit referring to the scale marked on the Auto Media Feeder Cover 3 When the angle is...

Страница 57: ...the enclosed Media Weight onto the Media Holder Shaft NOTE When the Media Weight is not used keep it on top of the Auto Media Feeder Cover by inserting the Media Weight into the slits Media Weight Me...

Страница 58: ...1 mm 20 kg AC220 240V 10 15 50 60 Hz 2Hz 1 4 A 240 W maximum 0 08 A 20 W maximum 2 449 mm x 307 mm x 403 mm When the stacker is attached the width will be 754 mm 23 kg Operating temperature range Rela...

Страница 59: ...se of 0 22 mm thick media 5 Capacity of the Stacker 300 pieces In case of 0 22 mm thick media A1 2 2 Effective Print Area The figure below illustrates the relation between the head effective print wid...

Страница 60: ...mm max Roll Direction Ink side faces outside Material Cardboard Inner Diameter f 25 5 mm 0 5 0 Core Shape Refer to the diagram below Back Treatment Coated Leader Tape Polyester film Opaque 300 mm lon...

Страница 61: ...61 E EO1 33042...

Отзывы:

Нет отзывов

Бренды по названию

Популярные бренды

Загрузить еще бренды