The Outlaws’ Guide to the Marantz AV7005
Troubleshooting
Pages 112 through 114 of the AV7005 User Guide offer a detailed list of troubleshooting
suggestions. We have compiled a shorter list here to cover the most common problems
that are likely to be encountered. If the list below does not resolve the issue, the more
extensive list in the AV7005 User Guide may help. Outlaw Audio customer support is
also available during regular business hours (EST) at 866-688-5292, as is Outlaws’
online forum (the Outlaw Saloon, available by clicking on the Hideout near the top of our
website, www.outlawaudio.com, and selecting the “Outlaw Hideout” saloon doors).
No Audio Output
Verify that pre-amp outputs are properly connected to power amplifier and that
speakers are properly connected to amplifier.
Verify that power amplifier is turned on.
If a 12V trigger cable is used to turn amplifier on, verify that trigger cable is
connected and that trigger is enabled in setup (see page 23).
Verify that correct input is selected and that input is set to use correct analog or
digital audio connection (see page 25).
Verify that headphones are not plugged in.
Verify that unit is not muted. When muted, MUTING indicator will flash on front
panel display.
No Video Output
Verify that a video output is connected to the TV, that the TV is on, and that the
TV is set to the correct input (see pages 6 through 8 for video output connection).
Verify that the video source is connected to the AV7005 and the current video
input is configured to use that video connection (see pages 9, 10, and 25).
HDMI video inputs will only be available at the HDMI video output. Verify that the
TV is not displaying the component or composite video output when the active
video input is HDMI.
Verify that the correct HDMI output is active using the HDMI button on the remote
control of the HDMI OUT button on the front panel.
For analog video inputs, verify that Pure Audio is not selected as the current
listening mode.
For long HDMI cables, verify that overall cable length does not exceed ten
meters (approximately 35 feet). For overall cable lengths between three and ten
meters, test individual cables (connect directly from source to display or AV7005
to display) to isolate possible cabling faults.
On-Screen Menus Not Available
Verify that the display is turned on and set to the correct input.
Verify that the menus have not been locked. See page 88 of the AV7005 User
Manual.
Troubleshooting Marantz
AV7005
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