33
The SAFETY LIGHT SYSTEM (SLS) does not work:
• Check if the gas supply is open at the gas regulating knobs (with the gas bottle valve closed).
• Ensure that the rechargeable batteries for the SLS have been inserted correctly and are charged.
• If the rechargeable batteries are empty, you can (depending on the model)
- plug the included mains cable, to start the charging process (for the DUALCHEF S 325G and DUALCHEF S 425 G models)
- purchase a corresponding mains cable and directly plug it to the electrobox (for the DUALCHEF 315 G / DUALCHEF 325 G /
DUALCHEF 415 G / DUALCHEF 425 G models)
- insert new rechargeable batteries
Grill chamber lighting
• Check whether the two G9 halogen lamps (12V/10W) are defective.
CONSUMER WARRANTY
1. Warranty and relation to other rights of the purchaser
As a private end user (consumer) purchasing this OUTDOOR
CHEF
product from an authorised dealer, you are eligible to receive a manufac-
turer's warranty from DKB Household Switzerland AG (“DKB”).
The manufacturer's warranty entitles you to assert warranty claims against the warranty provider in accordance with this agreement. The warranty
claims exist in addition to your other contractual or statutory rights. These other rights are not excluded or restricted by this warranty. Therefore,
you can also assert other contractual or statutory claims against the respective obligated parties. Thus for example, claims asserted under the
Product Liability Act are not affected by this guarantee.
As the purchaser, you may in particular also assert contractual warranty claims against the seller. The reversal of the purchase contract, for exam-
ple, can only be be pursued against the seller, but not against DKB under this warranty.
2. Participants and warranty conditions
DKB is the warranty provider. This warranty applies to all end customers purchasing a new product from an authorised dealer for private purposes.
Proof of purchase shall be the purchase receipt. A purchase for private use means the product is purchased by a person for purposes which are,
for the most part, not associated with either their commercial or their independent professional activities. If a warranty claim is accepted, said
warranty claim must be asserted against the warranty provider within two months. Otherwise, the warranty claim will be excluded. For obvious
defects, this limitation period begins upon receipt of the product. DKB therefore recommends that you check the product for defects immediately
upon receipt.
3. Scope
The warranty is valid from the date of purchase and is granted in the following cases, provided that no exclusion of facts exists pursuant to Para-
graph 4:
ALUMINIUM DIE-CAST AND STAINLESS STEEL HOUSING
10 years
Against corrosion perforation
DGS
®
TWIN BURNER
5 years
Against corrosion perforation or burn-through
BARBECUE GRIDS
3 years
Against corrosion perforation or burn-through
ENAMEL LID
3 years
Against corrosion perforation and faults in the enamelling prior to first use
DGS
®
ZONE DIVIDER / DGS
®
HEAT DIFFUSER / DGS
®
PROTECTION
BARS
3 years
Against corrosion perforation or burn-through
OTHER PARTS
2 years
For all remaining manufacturing/material defects
Imperfections which are not considered to be defects include functionally insignificant and reasonable irregularities, differences in the colour of
enamelling and minor defects such as production-related support points at the lower edge of the lid or on the suspensions.
In a warranty case, DKB will exchange and replace, at the purchaser's request, either the damaged/defective parts or the entire product. As far
as is reasonable, an exchange can be made for a similar model of a newer design, e. g. for a successor model. Insofar as the functionality of the
product is not affected by a defect and to an extent reasonable for you as the customer, appropriate financial compensation can be offered to you
in lieu of repair.
During the processing of a warranty claim (verification and possibly replacement), the purchaser shall not be entitled to assert a claim for a
replacement or other compensation against DKB. Undertaking warranty services does not mean that the warranty period is extended or restarted.
Exchanged parts become the property of DKB. The warranty period will only start again if the product is replaced.
Any further claims against the warranty provider are not covered by this warranty. However, this does not restrict or exclude your claims on other
legal grounds (see also section 1 above).
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