Orflo Moxi Flow, Руководство пользователя

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Moxi Flow
™
User Guide
Page 28
Error Messages Cause Corrective Action
Alignment Failed: Cassette
Aperture Not Found
Cassette error
Try the other side of the cassette or a new
cassette
Calibration: Please remove the
cassette
Cassette in tray on startup Remove the cassette from the tray and tap "OK"
Error: The disk is full Not enough space to save a test. Delete files from the "Saved Tests"
Invalid or empty filename Filename field is blank Enter a valid filename.
No Suitable Fit
No clear Gaussian population in a
Size Histogram Revert to gating mode to obtain sizing and
counts.
Red Screen – “Software
Exception”
System firmware has detected a
malfunction.
Please take a photo and send to
Tech_support@orflo.com. Reset the instrument
by pressing and holding the power button for at
least 5 seconds.
System settings error Contact Orflo Technical Support
Resource Error: Missing
Resource
Missing System Files Contact Orflo Technical Support.
Sensor Error: This sensor is an
unknown type
Cassette error
Try the other side of the cassette or a new
cassette
Sensor Contact error
If this affects multiple cassettes, please contact
Orflo Technical Support
Test Error: Fluid was not
Detected Sample not loaded or volume too
small Make sure sample is loaded and volume is at
least 75
µ L.
Test Error: Incomplete Test
Insufficient fluid (<75 µ L)
Adjust pipette to ensure sufficient volume for the
test. For improperly calibrated pipettes, this
might require a setting >75
µ L
Cells/beads too large
Make certain that the particle type is within the
specified size range of the cassettes being used
Highly/strongly aggregated cells
clogging filter and blocking flow Try breaking apart cells using pipette trituration
and/or protease treatment.
Test Error: Stop Detected before
Start
Used cassette or cassette error.
Try the other side of the cassette or a new
cassette
Used or Invalid cassette Previously used sensor detected Do not reuse sensors.
User/System Defaults loaded
New Firmware has been loaded No problem, simply touch OK to acknowledge
Instrument has detected corruption
or new version of firmware and
reset all settings to factory defaults
Contact Orflo technical support
Warning: Low Battery Battery needs to be recharged
Recharge instrument for a minimum of 4 hours
and run tests with the instrument plugged into the
AC adapter.
Warning: High Concentration
Particle count exceeds cassette
recommended concentration range
Dilute sample (e.g. 10x) and re-run
Warning - Time/Date lost
Battery ran out of power and
system clock reset
Charge the unit overnight and reset the
Date/Time in the
Settings section (icon off of
Home screen)