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Return Policy
Merchandise may be returned for a refund or exchange for 15 days from day of receipt as long as the
equipment is still in "as new" condition. A 15% restocking fee may apply. Shipping costs are not
refundable (unless the product is defective - see warrantee below).
"As New" means that all items must be undamaged and in their original cartons and packaging along with
all accessories, documentation, and parts. No wires or pigtails can be cut. The product exterior must be
intact and unmarked. The original carton must be in another "shipping" box. No postmarks or labels shall
be on the original box. Cable must be unopened (or still on reel).
A Return Merchandise Authorization (RMA) number must be obtained from Optiview prior to the return
of any merchandise. An RMA number is only valid for 14 days (returned products must be received
within 14 days from issuance of the RMA number).
Return and Warranty information may be updated or changed without prior notice.
For complete and updated information on warranty and return policy, go to
http://www.optiviewpro.com/return_warranty.htm
Camera Serial #: __________
Invoice/Order#____________
Date of Purchase: __________
