Keratron
™
Piccolo Installation and operating manual
OPTIKON 2000
SYMPTOMS
CORRECTIVE
ACTION
The Scout software cannot find some file
(for example, DLL, INI files..
a. If possible, identify the missing or damaged file
and attempt to copy it, move it, or overwrite it.
b. Un-install the Scout.exe software, launch the PC
and install the Scout software again..
c. install Windows and then Scout software. .
When more images are processed the
windows are empty or not complete, the
maps are black or absent, or the pictures
within the “accelerators” (icon buttons)
disappear, or other non usual behaviours
on windows update.
a. Too few RAM memory in the PC available.
b. Check from menu ‘?’ ‘About’ ‘System Info...’ the
percentage of system resources available. . If it is
less than 10%, close all possible programs that
engage it or increase the RAM memory in the PC
(suggested 512 Mb). However limit the excessive
simultaneous use of resources in the system.
The texts within the buttons or in the
windows labels are non readable (cutted
or new paragraph))
a. Check the video board and its drivers (try different
video mode and settings).). Check that no
programs or settings in Windows can be cause of
such a behaviour (for example Windows plus
settings).
b. Check the Windows “video settings” within
“Screen properties”.).
Database:
The database is locked, it is not possible
to open nor to close a database.
a. Update the last software release and retry.
Solution A)
b. Exit the Scout program.
c. Rename the folder of the database in use (the
selected database is indicated ot the bar at the
top of the Scout desktop) e.g.: from “C:\My
Documents\Database” in “C:\My
Documents\Database_old”.
d. Launch Scout program.
e. By the “New database” menu command recreate
the database “C:\My Documents\Database”, if the
database was “C:\Keratron\Database” you don’t
need to recreate it because it is the default
database and therefore it is automatically created
by the program if it was not found.
f.
Import tests from the folder “C:\My
Documents\Database_old”
Solution B (if you are working in a LAN group)
g. Exit (all) from the Scout program.
h. Open the file indtest.mdb (from the folder reported
Cod. 161301EN
9-4
2012-01-17
Rev.D
Содержание Keratron Piccolo
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