Kiosk Manager’s Guide: 20 Series
1/14/2022
V1.01
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Pg. 29
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Help the PC properly allocate power by disconnecting all USB cables and
rebooting (do this with a technician)
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Once the PC reboots, you will be walked through the process of
reconnecting
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Power cycle (hard reset) the PC (don’t attempt unless advised by a technician)
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Disconnect the PC power cable for 3-5 minutes.
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Drain power by holding down the power button shown while the PC is off
Components
Once you have confirmed the kiosk has power and internet, and its connections
are secure, you will work with our Tech Support specialists for most issues. For
troubleshooting information about specific components, click below to go directly
to that section.
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Note: Interior component photos were taken with
the Model 220. All models have the same
components but they may be in a different
configuration or location in your kiosk. From the
outside locations highlighted above, you can see
where to find components located within.
Speakers
Microphone
Top Camera
Card Reader
Bill Acceptor
DL Camera
