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OnStar
Welcome to OnStar
Welcome to OnStar. This owner’s guide gives you the
information you need to get started using OnStar, with
descriptions of the current OnStar services, including
Personal Calling and the OnStar subscriber Web site.
Please keep this guide in your vehicle for easy
reference. If you need information regarding operation
or features of OnStar, you’ll have it readily at hand.
Once you start using this guide, you’ll see how easy
it is to take advantage of the safety, security, and
convenience of OnStar. For your safety, please do not
read this guide while you are driving.
OnStar is a system designed to provide you with
personal communication and information services while
you are in your vehicle by combining technologies of
cellular phones, a Global Positioning System (GPS),
and the OnStar Call Center.
The OnStar Call Center
The OnStar Call Center is the heart of your
service—staffed 24 hours a day, 7 days a week with
knowledgeable OnStar Advisors. Even on weekends
and holidays, there is someone ready to help.
When you contact OnStar, your Advisor can pinpoint
your vehicle’s location. This way, he or she can provide
you with a range of helpful services that provide you
with information and help to protect you and your
vehicle. Also, depending on the OnStar service plan,
our Advisors can access an extensive database to
assist you with directions, making reservations, and
other convenient services.
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