104
Troubleshooting
8
Strip fill problem.
Retest with a new strip.
ERROR 4
What it means
One of the following may apply:
• Not enough blood or control solution was applied or
more was added after the meter began to count down.
• The test strip may have been damaged or moved
during testing.
• The sample was improperly applied.
• There may be a problem with the meter.
What to do
Repeat the test with a new test strip; see blood application
(pages 38–42) or control solution testing (pages 82–87).
If the error message appears again, contact Customer Care
on 0800 121 200 (UK) or 1800 535 676 (Ireland).
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