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9 Troubleshooting
UHF RFID System V780-series Reader/Writer User’s Manual (Z389)
9-3 Errors a
nd C
o
u
n
term
easures
9
9-3-
3 Minor F
ault
Error name
BOOTP server connection error
Error code
8012 hex
Description
Communications with the BOOTP server could not be established to get the IP address.
Detection timing
At startup
Recovery method
Reboot.
Log category
System error log
Additional infor-
mation 1
None
Additional infor-
mation 2
None
Probable cause
(1) There is no BOOTP server on the same network as the Reader/Writer.
(2) There are no settings for the Reader/Writer (MAC address and IP address) in the BOOTP
server.
Workaround
(1) Place a BOOTP server on the same network as the Reader/Writer.
(2) Set the MAC address and IP address of the Reader/Writer in the BOOTP server.
Precautions/
Remarks
Communications with the host device is not possible when this error occurs. Use the NORM/ERR
indicators on the Reader/Writer to confirm this error. (The NORM/ERR indicators will flash irregu-
larly twice.)
Error name
Multi-Reader/Writer cannot start
Error code
8021 hex
Description
Startup of Multi-Reader/Writer function failed.
Detection timing
At startup
Recovery method
Reboot.
Log category
System error log
Additional infor-
mation 1
Cause code
Additional infor-
mation 2
None
Probable cause
(1) [Cause code 00000001 hex: Incorrect mode]
The Multi-Reader/Writer mode and communications mode combination is incorrect.
(2) [Cause code 00000002 hex: IP address duplication]
The IP address of the master Reader/Writer and a slave reader/writer are duplicated.
(3) [Cause code 00000003 hex: Model mismatch]
Communications are impossible due to a model mismatch of the master Reader/Writer and
slave reader/writer.
(4) [Cause code 00000004 hex: Version mismatch]
Communications are impossible due to a version mismatch of the master Reader/Writer and
slave reader/writer.
Workaround
(1) Review the combination of the Multi-Reader/Writer mode and communications mode settings.
(2) Review the IP address settings of the master Reader/Writer and a slave Reader/Writers.
(3) Replace with a slave Reader/Writer matching the model of the master reader/writer.
(4) Replace with a slave Reader/Writer matching the version of the master reader/writer.
Precautions/
Remarks
Содержание V780 Series
Страница 22: ...Version Upgrade Information 20 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 60: ...3 Part Names and Functions 3 14 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 70: ...4 Installation and Connections 4 10 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 76: ...5 Preparations for Communications 5 6 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 152: ...6 Functions 6 76 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 334: ...8 Browser Interface 8 44 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 358: ...9 Troubleshooting 9 24 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 362: ...10 Maintenance and Inspection 10 4 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 392: ...Appendices A 30 UHF RFID System V780 series Reader Writer User s Manual Z389 ...
Страница 393: ...I 1 I UHF RFID System V780 series Reader Writer User s Manual Z389 Index ...
Страница 397: ......