Chapter 3: Support Software
Installing or Upgrading a Software Package
1. Locate and click Install Software: Choose File.
If you are accessing SetNetGo through a browser, this may be Install Software: Browse.
2. Click Upload.
3. If the package is valid, a screen will pop up that indicates that the package was
installed, and an OK button will be shown. (If the package was corrupted or not com-
patible, then a message will be displayed to communicate that.)
A list of each of the components just installed or upgraded will be displayed.
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For a new install, when you click OK, the application listing will be refreshed,
showing the new package.
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For an upgrade, when you click OK, the application listing will be refreshed,
showing the original list but with updated version information for the newly-
installed software package.
Removing a Software Package
1. Locate the package name for the listing.
2. Click the listing to expand the view.
3. Click Uninstall.
4. You will be prompted for confirmation.
Click OK to continue.
5. Another pop-up will be displayed giving the status of the process (success or fail).
Verifying the Status, Viewing the Change Log, and Viewing Log Output
These actions apply to an executable package. You can verify the version and current exe-
cution status of a package.
1. Locate the package name from the listing.
2. Click the listing to expand the view.
3. You will be presented with a button to Enable or Disable the execution of the package,
and a button to view the log.
4. In addition, you will be presented with links to view the release notes or the latest log
file, both of which will be displayed in an overlay.
Enabling or Disabling an Executable Package
You can disable or re-enable the execution of individual packages, while still leaving them
installed.
1. Locate the package name from the listing.
2. Click the listing to expand the view.
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