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CERO_Operators Guide_Version 2018-12_01
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8.7 Getting Technical Support
If a problem persists even after you have attempted to correct it, contact your local support
team (contact information at the back of this Operators Guide).
You may also contact OLS Customer Support:
The following information may be requested to support you in solving the identified problem:
1.
Device part number and serial number, as indicated on unit label at the back of the
instrument.
2.
System information, e.g. firmware and software versions (see chapter 8.7)
3.
All system Data (see chapter 8.8)
OMNI Life Science GmbH & Co. KG
Karl-Ferdinand-Braun-Str. 2
28359 Bremen
Tel: +49 421 / 276 169 – 0
Fax: +49 421 / 276 169 – 19
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