Field Service Ver. 1.0 Jun. 2008
17. Malfunction code
293
T
roubleshooting
C2A01 EEPROM access error (TC C) • An error was found when reading or writing data.
• The error was found when reading out the counter
value.
C
C2A02 EEPROM access error (TC M)
C
C2A03 EEPROM access error (TC Y)
C
C2A04 EEPROM access error (TC K)
C
C3101 Fusing roller separation failure • With the fusing roller being retracted, the pulse of
the fusing roller retraction sensor does not change
even after the specified period of time has passed
after the fusing retraction motor started rotating.
• With the fusing roller being pressed, the pulse of the
roller retraction sensor does not change even after
the specified period of time has passed after the fus-
ing retraction motor started rotating.
• During a pressure operation of the fusing roller, the
fusing roller is not at the pressed position even after
the roller retraction sensor counts the specified num-
ber of pulses after the fusing retraction motor starts
rotating.
B
C3201 Fusing motor failure to turn
• The motor lock signal remains HIGH for a predeter-
mined continuous period of time while the motor
remains stationary.
B
C3202 Fusing motor turning at abnor-
mal timing
• The motor lock signal remains LOW for a predeter-
mined continuous period of time while the motor
remains stationary.
B
C3301 Fusing cooling fan motor/1
failure to turn
• The fan motor lock signal remains HIGH for a prede-
termined continuous period of time while the motor
remains stationary.
B
C3302 Fusing cooling fan motor/2,3
failure to turn
• The fan motor lock signal remains HIGH for a prede-
termined continuous period of time while the motor
remains stationary.
B
C3421 Fusing heaters trouble
(heating side)
• The temperature detected by the heating roller ther-
mistor/C does not reach a predetermined level after
the lapse of a predetermined period of time after the
heating roller fusing heater lamp lights up.
• The difference between the maximum and minimum
temperatures detected by the heating roller ther-
mistor/C within a predetermined period of time after
the start of a warm-up cycle is below or above a pre-
determined value.
• The temperature detected after a pressure level cor-
rection remains under a predetermined level even
after the lapse of a predetermined period of time
after the start of the temperature detection.
• During a warm-up, a zero cross signal cannot be
detected after the lapse of a predetermined period of
time after the fusing heater is turned ON or OFF.
A
C3423 Fusing heaters trouble
(pressurizing side)
• After warm-up operation starts, the fusing pressure
roller thermistor does not detect a temperature as
high as a predetermined one though a predeter-
mined period of time has elapsed.
• The temperature of the pressure roller remains lower
than a predetermined level even after the lapse of a
predetermined period of time after a temperature
correction.
A
Code
Item
Detection timing
Rank
d
-Color
M
F
201
Y109660-1 Sevice Manual