Page: 134
Service Guide PM3410
Chapter B Illustrated Parts Listing
B.1.03 Parts Ordering Information
Service Center Reference Guide
When a technician has successfully completed a Service Training Course for a product and the Dealer
has become Service Authorized, an information package is provided to the Dealer. The Okidata Service
Center Reference Guide outlines the following items.
Responsibilities of Okidata Service Centers
Spare parts and consumables information
Procedures for warranty repairs
Product Training, Certification, and Authorization
Product Support information
Okidata Depot information and services
Third Party Service information
Information about Okidata's Customer Information Center
Okidata Service and Support telephone numbers.
The Service Center Reference Guide contains the procedures to follow for ordering parts. Please
read
,
understand
, and
follow
these procedures. Service Authorization for a specific product
must
be obtained
before a Dealer can submit warranty claims.
Direct questions regarding the Service Center Reference Guide to Okidata Dealer Service. Refer to the
Service Center Reference Guide for information on contacting Okidata.
Placing a Parts Order
All authorized Okidata resellers may order spare parts and consumables for Okidata products. Orders are
placed through Okidata's Logistics Department.
Please refer to your Service Center Reference Guide for details on ordering parts.
You should have the following information available
before
you place your order.
Okidata Dealer Authorization Number
Okidata Customer Number
Your Purchase Order Number
Okidata Part Number(s)
Use this Appendix, Okilink II, Faxable Facts, or contact Okidata Technical Support to find the correct part
number. Refer to the Service Center Reference Guide for information on contacting Okidata.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Содержание Pacemark 3410
Страница 94: ...Partner Exchange BPX for any updates to this material http bpx okidata com...
Страница 161: ...Partner Exchange BPX for any updates to this material http bpx okidata com...
Страница 178: ......
Страница 181: ...Page 115 Service Guide PM3410 Chapter 4 Failure Repair Analysis Sample...
Страница 197: ......
Страница 200: ......
Страница 209: ...Partner Exchange BPX for any updates to this material http bpx okidata com...
Страница 215: ...Description Section Printer B 2 01 Upper Cover Assembly B 2 02 Printer Unit B 2 03...
Страница 219: ...Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 50215701 1PA4049 5837G1 Cover Access RSPL 3 2 01...
Страница 222: ...Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 56609701 3YS4011 1315P1 Cord AC 120V RSPL 3 2 01...
Страница 243: ...Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 53532501 N A Foam Spacer N A...
Страница 249: ...Partner Exchange BPX for any updates to this material http bpx okidata com...