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78

 

Problem Solving

 

English

 

11

 

Press the Select Function key to finish. 

 

Reading Your Print Counters

 

Your fax machine’s print counters count the number of 
pages your fax machine has printed or scanned in its 
lifetime. If you are experiencing a problem, a service 
person may ask you to check these counters. 

 

Tip: 

 

If your fax machine’s image drum unit has 

reached the end of its life, you will also use this function 
to reset the drum counter. Refer to Replacing the Image 
Drum Unit in this chapter for more information. 

 

1

 

Press the Select Function key. 

 

2

 

Press the 7/Counter Display One Touch key. The 
display will show your print unit counter. 

 

3

 

Press the No 

 

E

 

 key. The display will show the scanning 

unit counter. 

 

4

 

Press the Select Function key to finish. 

 

Problem Checklist

 

Your fax machine is a complex machine with many 
features and functions which allow it to operate in 
different ways. Many problems you experience may be 
due to improper programming. If you are experiencing 

a problem, read through the list of problems and 
solutions before calling your dealer. 

 

The display is blank.

 

 Check that the power switch is 

on. Check the power cord to make sure that it is firmly 
plugged in. Check your wall outlet to make sure that it 
has power. 

 

Nothing happens when you press the control panel 
keys. 

 

Turn the fax machine off, wait 10 seconds, then 

turn it on again. 

 

The display tells you to replace paper even though 
there is paper in the paper cassette. 

 

Take the paper 

cassette out and make sure that the paper is firmly 
stacked in the tray. Push the paper firmly under the 
plastic tabs on the edge of the tray. Check for a paper 
jam in the fax machine. 

 

Your documents jam. 

 

Check the document for 

wrinkles, tears or other damage. Make sure there are 
no staples or paper clips and that the paper is clean 
and dry. Make sure the document is not wider than 
your fax machine can load. Try making a copy of the 
document on a photocopier and faxing the copy. 

 

Your fax machine won’t dial. 

 

Make sure that the 

power switch is on and check the power cord and wall 
outlet. Make sure that your telephone line (not your 
external telephone or handset) is connected to the 

Содержание OKIFAX 2350

Страница 1: ...Handbook OKIFAX 1050 2350 2450 English This document was created with FrameMaker 4 0 2...

Страница 2: ...the results of errors s control The manufacturer also cannot guarantee that n products made by other manufacturers and referred handbook will not affect the applicability of the on in it This handbook...

Страница 3: ...hine is suitable for 2 or 3 wire devices J This equipment may not necessarily provide for the effective hand over of a call from a telephone connected to the same line J The operation of this equipmen...

Страница 4: ...it by the ends never middle Never touch the green drum inside the rum unit J Exercise care when removing the toner cartridge Do not let it touch your clothing or porous materials The toner powder caus...

Страница 5: ...ch Keypad 17 Using the One Touch Keys for Dialling 18 Using the One Touch Keys for Selecting Functions and Programming 18 Signal Tones 19 Installation 21 Getting Started 21 Where to Install Your Fax M...

Страница 6: ...Messages 45 Power Failures and Memory 46 Making Copies 46 Making Copies with the Manual Paper Feeder 47 Using Voice Request 48 To Initiate a Voice Request 48 To Answer a Voice Request 48 Advanced Oper...

Страница 7: ...st Entry Report 67 Confirmation Report 67 ntial Reception Report 67 ration Report 68 Off Report 68 ne Directory 68 g Reports 68 a Message Confirmation Report 68 Printing Other Reports 69 Codes Used i...

Страница 8: ...es for confidential transmission and reception J Automatic redial and page re transmission when a telephone number is busy or when problems occur in communication J Advanced transmission and receptio...

Страница 9: ...10 groups J 8 mail boxes for confidential reception J Halftone transmission in up to 32 shades of grey J High speed scanning of original documents J Fax communication at up to 14 4000 bits per second...

Страница 10: ...d consider purchasing al memory J If you have an OKIFAX 1050 512KB and 1MB memory expansion boards are available J If you have an OKIFAX 2350 or 2450 512KB 1MB and 2MB memory expansion boards are avai...

Страница 11: ...ion 11 English Component Identification Should Receive Image Drum Unit inside fax machine Toner Cartridge Telephone Cord Power Cord External Facsimile Unit Document Stacker This document was created w...

Страница 12: ...X 2350 or 2450 gives you access to the Manual Paper Feeder This allows you to bypass the paper cassette and feed paper directly into the machine Use this feature when you want to use a different type...

Страница 13: ...UT O REC SEA RCH SEL ECT FUN CTIO N AUT O DIA L HYP HEN RED IAL COP Y HOO K V REQ UES T PHO TO EX FIN E FIN E STD LIG HT NOR MAL DAR K ALA RM STO P STA RT Image Drum Unit The image drum unit contains...

Страница 14: ...GHI 4 PQRS 7 0 UNIQUE AUTO REC SEARCH HYPHEN COPY AUTO DIAL REDIAL HOOK V REQUEST PHOTO EX FINE FINE STD LIGHT NORMAL DARK START STOP ALARM WXYZ 9 TUV 8 SELECT FUNCTION 18 14 15 16 17 19 13 10 7 6 5...

Страница 15: ...ers incoming calls and receives faxes Your fax machine s display will always indicate your current selection See Setting the Answering Mode in the Installation chapter for more information about the a...

Страница 16: ...letters and other rs while programming 13 Tone Key If your fax machine is set to pulse dialling this key allows you to switch the dialling operation of your fax machine from pulse to tone dialling dur...

Страница 17: ...ng Refer to the table below for tion of the Space key on your fax machine Space Key Position 1050 One Touch Key 9 2350 One Touch Key 14 21 Pause Key Use this key on the One Touch keypad to enter autom...

Страница 18: ...16 30 grasp the One Touch Keys Available 1050 1 10 2350 1 15 2450 1 15 on main One Touch panel and 16 30 beneath main One Touch panel One Touch keypad latch and swing the main One Touch panel up and o...

Страница 19: ...s print and to reset your fax machine s drum counter lacing the image drum unit 8 Location Program Key Use this key to program your fax machine s One Touch keys Auto Dial numbers and groups 9 User Pr...

Страница 20: ...n between yourself and the remote When the person at the remote fax machine itiates or answers your voice request your fax will emit a repetitive warbling sound Session Tone At the end of every succes...

Страница 21: ...and 80 and where the temperature is 10 C 50 F and 32 C 92 F Unpacking Before you begin be sure that all the items listed below are included in your package Remove the contents from the carton and plac...

Страница 22: ...TART 2 Push in the cover release buttons on the side of the copy stacker until you hear a click Lift the copy stacker 3 Remove the protective foam cylinder from the toner well in the image drum unit 1...

Страница 23: ...e from the of the toner cartridge 5 With the ridged side facing up and the blue lever on your right insert the toner cartridge into the image drum unit Slide the left end of the cartridge in first the...

Страница 24: ...GHT NORMA L DARK ALARM STOP START Connect to the Telephone Line 1 Insert one end of the telephone cord into the LINE terminal at the back of the machine 2 Insert the other end of the cord into your wa...

Страница 25: ...t the handset cradle se the handset cradle on the left side of the fax 3 Plug one end of the handset cord into the handset Then plug the other end of the handset cord into the jack located on the fron...

Страница 26: ...nsert one end of the telephone cord into the TEL 1 or TEL 2 terminals on the back of the machine 2 Insert the other end of the cord into the jack in your external device Tip To connect both an answeri...

Страница 27: ...unit 3 Plug the unattached end of the power cord into a grounded AC power outlet 4 Turn the power switch on the I should be pressed down Your fax machine will take a few moments to warm up 5 The time...

Страница 28: ...l size paper your fax machine can he received pages to fit on A4 or letter size r fax machine is set at the factory to use A4 you intend to use a different paper size he 1 ST PAPER SIZE user function...

Страница 29: ...edges of the cassette Do not fill past the Paper Full marker If necessary readjust the guides for a snug but not tight fit 7 Return the tray to the slot Push it forward until it locks Setting the Cloc...

Страница 30: ...omeone tries to send you a fax message your machine will not accept it Auto Receive Mode FAX If your fax machine is connected to a telephone line reserved only for fax communications use the Auto Rece...

Страница 31: ...ceived with your PC Interface ption for details Changing the Answering Mode Follow these instructions to change your fax machine s answering mode 1 Press the Auto Rec key Your fax machine will display...

Страница 32: ...d press 4 The display will show M DATA PRG e Yes F key The display will show NO TSI SENDER ID 5 After the display clears enter the full telephone number of your fax machine using the numeric keypad Ti...

Страница 33: ...other installed language 6 To accept the language change press the Yes F key 7 Press the Select Function key to finish Connecting to a PBX A PBX Private Branch Exchange is a private telephone system...

Страница 34: ...change to DIGIT ENTER 4DIGITS e numeric keypad enter the number you y dial from your PBX to obtain an outside line e Space One Touch key until the display e Yes F key The display will show PARAMETER...

Страница 35: ...ne Touch key to program One Touch Keys Available 1050 1 10 2350 1 15 2450 1 15 on main One Touch panel and 16 30 beneath main One Touch panel Tip To program or use One Touch keys 16 30 on an OKIFAX 24...

Страница 36: ...ress the Start key The display will show NO OR LOCATION 9 Enter the alternate fax number Refer to the instructions following Step 5 10 Press the Start key to finish programming the One Touch key The D...

Страница 37: ...ed for Chain Dialling Each fax number that you enter or program into your fax machine can be up to 32 digits long In the case that you need to dial a number which is longer than 32 digits it is possib...

Страница 38: ...ptive title up to 16 characters long Refer to the instructions below 9 Press the Start key to finish programming the Auto Dial number The display will show AUTO DIAL NO 10 To continue programming Auto...

Страница 39: ...add or delete locations from your group Each group can contain up to a maximum of all of the One Touch and Auto Dial locations available on your fax machine 7 When you are finished programming your gr...

Страница 40: ...u can also use a photocopier to enlarge or documents before sending Document Size All documents must have a minimum width of 148 mm and a minimum length of 128 mm Documents cannot be wider than 216 mm...

Страница 41: ...t will be en the current communication ends he document guides to the width of the paper using 2 Neatly stack your documents then insert them face down into the document feeder Readjust the document g...

Страница 42: ...key to go back and re enter the number 3 If necessary press the Start key to begin the transmission Refer to the table below to understand some of the messages you may see during a typical fax transm...

Страница 43: ...stance e Explanation Occasionally it may be necessary to dial numbers in real time one digit at a time If your fax machine is equipped with a handset you can dial in real time by picking up the handse...

Страница 44: ...beep will tell you that smission was successful Receiving Faxes in Memory Your fax machine will automatically receive messages into memory and not immediately print them in a few different situations...

Страница 45: ...mory It is also possible to erase messages received in memory without printing them 1 After you have followed the instructions to print out messages stored in memory the display will show MSG IN MEMOR...

Страница 46: ...to memory but not yet transmitted will be lost J Any messages your fax machine has received into memory but not yet printed will be lost J If you have loaded documents on your fax machine s document f...

Страница 47: ...paper feeder allows you to pies on a different type of paper than what mally keep in the paper cassette To make sing the manual paper feeder follow the ons below manual paper feeder is not available o...

Страница 48: ...u hear a warbling tone If you do not respond in approximately six seconds the voice request is automatically cancelled Tip You will need to have either an attached handset or an external telephone to...

Страница 49: ...be used for nsmissions while a fax is waiting to be sent No Yes Sending a Delayed Fax from the Document Feeder 1 Load your documents 2 Press the Select Function key 3 Press the 1 Delayed TX One Touch...

Страница 50: ...elephone 4 Press the No E key The display will show PRG START DATE 5 Using the numeric keypad enter the date on which you wish the transmission to begin 6 Press the Yes F key The display will show PRG...

Страница 51: ...se er dialed on eric keypad Dial as you would on a normal telephone ct Using Do This 15 When all of your selections are correct press the Start key Your fax machine will scan the documents into memory...

Страница 52: ...If you have selected multiple locations your fax machine will ask if you want to confirm your selections with a printed report before proceeding Press the Yes F key After the report is printed the dis...

Страница 53: ...would on a normal telephone Receiving Confidential Faxes If you need to receive a message which should not be seen by anyone else have the person send the message as a confidential fax Before you can...

Страница 54: ...available Enter 1 digit 2350 1 8 All available Enter 1 digit 2450 01 16 All available Enter 2 digits Changing Your Password or Closing a Mail Box If you want to change the password of an existing mail...

Страница 55: ...ay will show RX MSG PRINT e Yes F key The display will show OX NO 5 Using the numeric keypad enter the number of the mail box you want to print from Tip If no message is stored in that mail box the di...

Страница 56: ...r 2600 facsimile machine roadcast Report relay broadcast is completed it is possible for y key station to send a fax back to your fax confirming the success of the relay broadcast For this function to...

Страница 57: ...Dial number on the numeric keypad er dialed on eric keypad Dial as you would on a normal telephone machine to receive documents someone else has loaded is called polling or polling reception Setting...

Страница 58: ...epare it for transmission The document will be scanned into memory while your first document is being transmitted Your transmission can be a standard transmission to a single location a multiple locat...

Страница 59: ...ed Operations 59 English inue to load and scan additional documents as additional memory is available When your fax is finished receiving the fax message it will ically begin sending the documents you...

Страница 60: ...tings allow you to customize the general operation of your fax machine Refer to User Function Settings List to determine which settings you may need to change then refer to Changing Your User Function...

Страница 61: ...he STD and NORMAL settings If you are constantly sending faxes which require some other combination of transmission modes use this function setting to change the default transmission modes to any othe...

Страница 62: ...ong machine waits before answering an incoming ne call The available settings are 1 ring 5 10 seconds 15 seconds or 20 seconds 16 MEM FEED SWITCH This function controls how your fax machine normally t...

Страница 63: ...the OKIFAX 1050 2350 and 2450 facsimile transceivers REDIAL INTERVAL The function controls how long your fax machine waits between each automatic redial attempt Available settings are from 1 to 6 minu...

Страница 64: ...in the display 6 Press the Yes F key to confirm your selection The name of the next dial parameter setting will appear in the display 7 Press the Select Function key to finish Service Function Setting...

Страница 65: ...When this function is turned on machine will automatically receive messages ory when it is low on toner When this function d off your fax machine will continue to print messages Replace the toner car...

Страница 66: ...with DISTANT STATION ID If you were sending a fax to a single location the telephone number or the Location ID will be printed If you were receiving a fax the remote fax machine s Personal ID or its...

Страница 67: ...l amount of time your fax machine spent or receiving S R TIME J The Location ID or telephone number of the fax machine you were communicating with DISTANT STATION ID J The communication mode used J T...

Страница 68: ...wer off report to alert you Compare the information in this report with the information in the activity report Information missing from the power off report are communications which did not reach thei...

Страница 69: ...a communication error The communication was completed successfully The communication failed because the receiving machine ran out of paper Communication Codes Communication codes indicate the communic...

Страница 70: ...he instructions below he control panel Pull upward until it releases he control panel up and out of the way 2 Pull out the jammed document 3 Push the control panel back down until it locks Clearing a...

Страница 71: ...FINE STD LIGHT NORMA L DARK ALARM STOP START 2 Check for paper jammed in the slot where received faxes or copies exit onto the document stacker If you see paper jammed in the exit slot lift the blue...

Страница 72: ...PUSH PUSH EF 3 MN 6 V 8 WXY 9 OQZ 0 AUTO REC SEAR CH SELEC T FUNC TION AUTO DIAL HYPH EN REDI AL COPY HOOK V REQU EST PHOT O EX FINE FINE STD LIGH T NORM AL DARK ALAR M STOP STAR T 6 Pull out the pape...

Страница 73: ...t until you hear a click Be sure both slides are latched 11 Close the document table 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEAR CH SELEC T FUNC TION AUTO DIAL HYPH EN REDI AL...

Страница 74: ...his ok document table into an upright position 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARC H SELECT FUNCTI ON AUTO DIAL HYPHE N REDIAL COPY HOOK V REQUE ST PHOTO EX FINE FINE...

Страница 75: ...the blue lever all the way forward to secure it and release the toner 7 Using the cleaning wipe provided in the package with your new toner cartridge gently wipe back and forth across the full length...

Страница 76: ...vertical streaks in them and you are not out of toner or if your fax machine displays a CHANGE DRUM message your fax machine needs a new image drum unit The image drum unit is good for at least 12 000...

Страница 77: ...is positioned correctly press down firmly on both of the locations on the image drum marked PUSH 6 Install a new toner cartridge Follow Steps 4 9 in Replacing the Toner Cartridge in this chapter 7 Wit...

Страница 78: ...lay is blank Check that the power switch is on Check the power cord to make sure that it is firmly plugged in Check your wall outlet to make sure that it has power Nothing happens when you press the c...

Страница 79: ...alling code to tell your machine to wait l tone If you have frequent problems nicating with a particular remote fax machine try programming the number into one of your One Touch keys and then changing...

Страница 80: ...o replace your image drum unit the unit is good for at least 12 000 pages depending on usage Contact your dealer to get a replacement You set your fax machine for delayed transmission but it did not s...

Страница 81: ...too loud Check the MONITOR E BUZZER VOLUME and SOFT RINGER SET ction settings in the Programming chapter ceived faxes sometimes look distorted If the nt received is wider or longer than the paper e lo...

Страница 82: ...f grey OKIFAX 2450 64 shades of grey nt size A4 A5 letter or legal size ng paper Plain paper A4 letter or legal size scan width 215 mm 12 kg approx excluding paper 2 rows of 20 characters LCD panel Di...

Страница 83: ...taneously to the line The sum of the individual items should not exceed 4 The ue of a BT telephone is assumed to be 1 unless se marked Only one telephone and the e machine should be connected to the l...

Страница 84: ...guaranteed that this apparatus will work correctly in all circumstances Any difficulties should be referred to your supplier 3 This apparatus is also suitable for connection to PBX s which return Seco...

Страница 85: ...ities for either loop disconnect of multi frequence dialling Always ensure this apparatus is disconnected from the PSTN before the main connection is broken The connection to the Network must not be h...

Страница 86: ...iately after programming and r power loss to the apparatus pparatus is to be connected to a PBX which econdary proceed indication secondary dial will be necessary to press the pause key 4 and 11 times...

Страница 87: ...he card before sending it to your local ne sales office necessary to apply to British Telecom for installation of sockets where the wiring does not belong to British FAX 1050 2350 2450 the approval nu...

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