Clear any paper you see.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the print cartridge.
T
HE
CHARGE
ROLLS
MAY
BE
DEFECTIVE
Replace the charge rolls.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
TYPE
SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Type setting from the Paper menu.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
C
HECK
THE
P
APER
T
EXTURE
SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Troubleshooting
283