M
AKE
SURE
THE
PRINTER
HAS
SUFFICIENT
MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
R
EDUCE
THE
COMPLEXITY
OF
THE
JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the
job.
C
HANGE
THE
P
AGE
P
ROTECT
SETTING
TO
O
FF
1
Make sure the printer is on and
Ready
appears.
2
On the home screen, touch
.
3
Touch
Settings
.
4
Touch
General Settings
.
5
Touch the down arrow until
Print Recovery
appears.
6
Touch
Print Recovery
.
7
Touch the right arrow next to
Page Protect
until
Off
appears.
8
Touch
Submit
.
9
Touch
.
Job prints from the wrong tray or on the wrong paper
C
HECK
THE
PAPER
TYPE
SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Type setting from the Paper menu.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
Incorrect characters print
M
AKE
SURE
THE
PRINTER
IS
NOT
IN
H
EX
T
RACE
MODE
If
Ready Hex
appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.
Troubleshooting
260