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Troubleshooting 116

If the network resides in a Zone, check the correct Zone name is selected
in the Chooser.

Check the Zone name in the utility related to the NIC is the same as the
Zone name set in NIC.

Check AppleTalk, which is displayed at the right bottom of the Chooser,
is set to Enable. (In some OS versions Network is used instead of
AppleTalk.)

Check Ethernet is selected in AppleTalk. (In some OS versions Network
is used instead of AppleTalk.)

Check the print driver is selected in the Chooser.

Check the EtherTalk protocol is set to Enable.

Print the NIC settings and confirm that the EtherTalk Port name is not
blank.

NetBEUI

The network interface card is not identified.

Turn the printer off and on again.

Check the network cable is correctly connected.

Change the cable and try again.

Check Microsoft network client and NetBEUI have been added to the
network section of the control panel.

Check the NetBEUI protocol is set to Enable.

Check the factory setting of the workgroup name is PrintServer and the
computer name is ML+ the last six digits of the MAC address.

Check the computer name of the NIC is different from the computer name
on the network.

Содержание B4300

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Страница 3: ...her companies does not necessarily constitute endorsement by Oki While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind e...

Страница 4: ...Menu 23 Oki Device Setup 24 General Tab 24 TCP IP Tab 25 Netware Tab 26 EtherTalk Tab 28 NetBEUI Tab 28 SNMP Tab 29 Create a NetWare Queue 35 Delete NetWare Object 36 IP Address Setup 36 Option Menu 3...

Страница 5: ...ndows XP 72 Network printer IP address configuration 73 Windows 95 98 Me 75 Windows NT 4 0 76 OkiLPR 76 Microsoft LPR 76 Windows 2000 77 OKILPR 77 Microsoft LPR 78 Port 9100 78 IPP 79 Windows XP 80 OK...

Страница 6: ...ion 97 HP UX 10 x configuration 100 AIX 4 1 5 configuration 102 LPD Printing 103 Logical printers 104 BSD based UNIX 104 System V based UNIX 104 FTP printing 105 Logical directories 105 Apple Macintos...

Страница 7: ...3 Ethernet II and SNAP and can detect those frame types automatically Also it supports major protocols such as TCP IP IPX SPX NetWare EtherTalk and NetBEUI This section details the specification and...

Страница 8: ...r LPR FTP TELNET HTTP IPP BOOTP DHCP SNMP DNS SMTP POP3 IPX SPX NetWare Remote printer mode up to eight file servers and 32 queues Print server mode up to eight print servers Encrypted password suppor...

Страница 9: ...he print server test button for more than three seconds and release The self diagnostic test results and configuration settings are printed Printed self diagnostic test sample If NG is displayed inste...

Страница 10: ...Configuration 8...

Страница 11: ...Configuration 9...

Страница 12: ...Configuration 10...

Страница 13: ...Internet browser or Netscape Navigator Microsoft Internet Explorer Version 3 0 and higher or Netscape Navigator Version 3 0 and higher Operating system that supports Web browser AdminManager Configur...

Страница 14: ...reate Queue Print Server Printer objects Zone name and Port name for EtherTalk Configuration requires a PC with Windows 95 98 Me Windows 2000 Advanced Server Professional or Windows NT Server 4 0 Work...

Страница 15: ...as an example 1 Insert the CD ROM provided with your printer into the CD ROM drive If the Menu Installer does not start automatically click Start Run Browse Browse to your CD ROM and click Install pen...

Страница 16: ...Configuration 14 4 Select the Admin Mgr Quick Setup 5 Select the language 6 Select Quick Setup...

Страница 17: ...cted to the network using TCP IP its settings and the printer menu settings can be configured using a Web browser such as Microsoft Internet Explorer Version 3 0 and higher or Netscape Navigator versi...

Страница 18: ...For more details of corresponding items in WEB and TELNET equivalents see the description in the Configurable Items and Default Values table starting on page 46 3 To ensure correct operation follow t...

Страница 19: ...default is the last six digits of the Ethernet address in Password and click OK 6 After the new values are transmitted to the network card the following screen is displayed If a different message is...

Страница 20: ...tup Using AdminManager AdminManager is a powerful Microsoft Windows based utility to configure all print server functions by using a graphical user interface Configuration requires a PC with Windows 9...

Страница 21: ...ows 98 as an example 1 Insert the CD ROM provided with your printer into the CD ROM drive If the Menu Installer does not start automatically click Start Run Browse Browse to your CD ROM and click Inst...

Страница 22: ...Configuration 20 4 Select the Admin Mgr Quick Setup 5 Select the language 6 Select OKI Device Standard Setup...

Страница 23: ...Configuration 21 7 Follow the on screen instructions If you want to install AdminManager on your local drive select Install and Execute Otherwise select Execute from CD ROM...

Страница 24: ...items can be selected Item Function Search Search printers in your network and list all printers that have the OkiLAN installed Item Function Printer Status Current printer status is displayed System...

Страница 25: ...up by TELNET Launch TELNET application in your environment to access the selected printer s TELNET port Note The TELNET application is not included as part of the OkiLAN package Install the TELNET pac...

Страница 26: ...details for the following selectable tabs General TCP IP NetWare EtherTalk NetBEUI SNMP POP if your printer supports E Mail reception SMTP The following section explains each tab s functionality Gene...

Страница 27: ...primary server and secondary servers are retrieved from the DHCP or BOOTP server Otherwise clear Use RARP Check this item if IP address is retrieved from the RARP server Otherwise clear IP Address Se...

Страница 28: ...are mode Check box besides Bindery Setup Check if you want to use the Bindery mode and Bindery Setup button becomes available If it is unchecked the button is greyed out Bindery Setup Configure items...

Страница 29: ...ilable print server tree in NDS mode or Bindery mode Available print server and Selected print server Select file servers to connect Up to eight file servers can be selected Select a server from Avail...

Страница 30: ...otocol Set EtherTalk protocol to enabled disabled Printer Name Set EtherTalk Printer object name Zone Name Set the zone name to which the OkiLAN belongs Location Comments Use NetBEUI Protocol Set NetB...

Страница 31: ...TRAP Community This community name is assigned to outgoing system traps such as cold start authentication failure etc TRAP Address Set a destination IP address of a Trap packet If 0 0 0 0 is set the...

Страница 32: ...set up to five IP addresses Detail By selecting the button the following dialogue box is displayed In the dialogue box the following items can be configured Trap Enable Set sending a Trap packet enab...

Страница 33: ...configured Trap Enable Set sending a Trap packet enabled or disabled for each destination On line Set sending a Trap enabled or disabled when the printer turns to On Line Off line Set sending a Trap e...

Страница 34: ...r does not support this function Location Comments Use POP3 Protocol Set retrieving E Mail via POP3 enabled or disabled POP3 Server Address Name Set IP address or host name of POP3 server POP3 Port Nu...

Страница 35: ...enabled or disabled Use SMTP Receive Protocol Set receiving E mail via SMTP enabled or disabled SMTP Server Address Name Set IP address or host name of SMTP server Reply To Address Set the E mail add...

Страница 36: ...Jam Cover Open Stacker Error Mass Storage Error Recoverable Error Service Call Request and Finisher Error To Address 1 5 Set E mail addresses to that E mail should be send Up to five E Mail addresses...

Страница 37: ...tup menu 2 Select Next button 3 Select either NDS mode or Bindery mode depending on your network environment 4 Follow the on screen instructions 5 Confirm your configuration If it is correct select Ex...

Страница 38: ...Delete button 3 To exit from this dialogue box select Quit IP Address Setup If you only use TCP IP and the OkiLAN has not yet been configured occasionally it may not be displayed on AdminManager You c...

Страница 39: ...ol If Use TCP IP protocol is unchecked the search will not be carried out using TCP IP NetWare Tab Set network addresses that are used to search OKI network interface cards via NetWare protocol If the...

Страница 40: ...g commands may differ between workstations Refer to the workstation s manual 1 Login as root If you do not have Superuser rights the network manager should run the configuration 2 Set a temporary IP A...

Страница 41: ...interface card consult the network manager 4 Login to the network card using TELNET Example for IP address 192 168 20 127 telnet 192 168 20 127 Trying 192 168 20 127 Connected to 192 168 20 127 Escap...

Страница 42: ...Please select 1 99 5 Enter the number of the items to be changed and the details screen for that item is displayed The menu has the following hierarchical structure so for more details see the descrip...

Страница 43: ...SNMP 4 5 SysName SNMP 5 6 SysLocation SNMP 6 7 DefaultTTL SNMP 7 8 EnableAuthenTrap SNMP 8 99 Back to prior menu 3 Setup NetWare 1 NetWare protocol NetWare 1 2 Packet type NetWare 2 3 NetWare mode Ne...

Страница 44: ...herTalk 1 2 Zone name EtherTalk 2 99 Back to prior menu 5 Setup NetBEUI 1 NetBEUI protocol NetBEUI 1 2 Computer name NetBEUI 2 3 Workgroup name NetBEUI 3 4 Comment NetBEUI 4 99 Back to prior menu 6 Se...

Страница 45: ...r trap Trap 16 8 IPX Trap address Trap 17 9 IPX Trap net Trap 18 99 Back to prior menu 99 Back to prior menu 9 Setup SMTP E Mail 1 SMTP Transmit SMTP 1 2 SMTP Receive SMTP 2 3 SMTP server name SMTP 3...

Страница 46: ...is turned off and back on again 9 Setup SMTP E Mail 12 Signature line 1 13 Signature line 2 14 Signature line 3 15 Signature line 4 SMTP 20 99 Back to prior menu 10 Setup POP E Mail 1 POP3 protocol PO...

Страница 47: ...ap address can be set in five places using TCP IP and in one place with IPX Printer trap settings can be made with TELNET and a Web browser Using Setup Assistant Setup Assistant is a large volume tool...

Страница 48: ...on TCP IP Fixed IP Address Settings Default Gateway Setup TCP IP Gateway address 0 0 0 0 255 255 255 255 0 0 0 0 Set gateway default route TCPIP 5 OKI Device Setup TCP IP Use RARP Network Configuratio...

Страница 49: ...cters up to 15 characters Default is public This community name is assigned to outgoing system traps such as cold start authenti cation failure etc SNMP 3 OKI Device Setup SNMP TRAP Address Network Co...

Страница 50: ...Settings Frame Options NetBEUI Setup NetWare Packet type ETHER II 802 3 802 2 SNAP AUTO Set primary NetWare packet type NetWare 3 OKI Device Setup NetWare Operation Mode Network Configuration NetWare...

Страница 51: ...I Device Setup NetWare NDS Setup NDS Context Network Configuration NetWare NDS Context Setup NetWare Setup PSERVER mode NDS context Any alphanumeric characters up to 77 characters Default is null Set...

Страница 52: ...kgroup name Any alphanumeric characters up to 15 characters Default is PrintServer Set a work group name to which OkiLAN belongs NetBEUI 4 OKI Device Setup NetBEUI Comment Network Configuration NetBEU...

Страница 53: ...sequence to be sent to the connected printer before printing job Port 4 Setup printer port EOJ string Any alphanumeric and following control characters up to 31 characters Default is null b Backspace...

Страница 54: ...nting job when data is sent to sjis euc logical printer directory Port 6 Setup printer port EOJ string KANJI Any alphanumeric and following control characters up to 31 characters Default is null b Bac...

Страница 55: ...rn and Line Feed are inserted automatically The value 0 means no limitation of the line width Port 10 Setup printer port Page length line 0 255 66 Set pagelength when data is sent to sjis euc logical...

Страница 56: ...ion Five IP address destinations can be set up and one IPX destination Trap 3 OKI Device Setup SNMP Printer Trap Setup TCP 1 5 Detail On line Network Configuration SNMP Traps Trap Assignments On line...

Страница 57: ...en any errors occur Trap 9 OKI Device Setup SNMP Printer Trap Setup TCP 1 5 Network Configuration SNMP Traps Trap Destination Address 1 Address 5 Setup printer trap Setup TCP 1 5 trap TCP 1 5 Trap add...

Страница 58: ...p IPX Detail Cover Open Network Configuration SNMP Traps Trap Assignments Cover Open Setup printer trap Setup IPX trap Cover Open trap ENABLE DISABLE Set sending a trap enabled or disabled when the pr...

Страница 59: ...SMTP E Mail SMTP port number 1 65535 25 Set port number of SMTP SMTP 5 OKI Device Setup SMTP E Mail Address Network Configuration Email Settings Email Transmit Settings Printer Email Address Setup SM...

Страница 60: ...up SMTP 1 5 Selected condition Network Configuration Email Settings Email Alert Assignments Toner Low Toner Out Setup SMTP E Mail Event to address 1 5 Toner Low Out ENABLE DISABLE An E mail is sent wh...

Страница 61: ...NABLE DISABLE An E mail is sent when any service call request occurs if this is enabled SMTP 19 OKI Device Setup SMTP 1 5 Selected condition Network Configuration Email Settings Email Alert Assignment...

Страница 62: ...APOP Network Configuration Email Settings Email Receive Settings APOP Support Setup POP E Mail User APOP YES NO Set YES if you want to use APOP POP 7 OKI Device Setup POP POP3 Interval Network Config...

Страница 63: ...atabase for statistical reports and sending E mail alerts based on the saved configuration PrintSuperVision s main functions are Maintaining the list of printing devices and organising them in logical...

Страница 64: ...SuperVision will not work with Peer Web Service Operating System Service Pack Option Pack IIS PWS Windows NT 4 0 Workstation 6 0 4 0 PWS Personal Web Server available in NT 4 0 Option Pack Windows NT...

Страница 65: ...ks may not work properly Some versions of Netscape browser do not display the frames properly and the Back button may not work correctly Supported Printers PrintSuperVision provides general management...

Страница 66: ...ttings are displayed in PrintSuperVision only a few of the network interface card settings can be set For setting any other network interface card settings a hyperlink to the printer s web page is pro...

Страница 67: ...installation ends the Setup complete screen is displayed Click Finish 7 Now you should select Start Programs PrintSuperVision PrintSuperVision or double click the PrintSuperVision icon on the desktop...

Страница 68: ...000 Windows Me Windows 98 Windows 95 and Window NT4 0 The utility is for those OKI printers which support TCP IP it redirects printing data to the lpr port of the specified IP address System Requireme...

Страница 69: ...ded with your printer into the CD ROM drive If the Menu Installer doesn t start automatically click Start Run Browse Browse to your CD ROM and click Install pen OK 2 Select Network Software 3 Select I...

Страница 70: ...he On line Help for information on how to use the utility Uninstallation 1 Stop the OKI LPR Utility 2 Select Start Program Okidata OKI LPR Utility Uninstall OKI LPR Utility Start All Programs Okidata...

Страница 71: ...versions of Windows which can be configured as either a client server or both Although there are many variants of Windows the principles of network printing are the same Microsoft provides on line hel...

Страница 72: ...TCP IP has not been installed refer to the section below Installation of TCP IP protocol 2 If not already configured a suitable IP address Subnet Mask and Gateway address should be configured Please...

Страница 73: ...ogue box select Microsoft from the list of manufacturers then select TCP IP from the list of network protocols then click OK 7 The Windows installation CD ROM may be required Follow the remaining dial...

Страница 74: ...TCP IP Protocol and click OK 6 Click Close button in the Local Area Connection Properties dialogue box 7 Click Close in the Local Area Connection Status dialogue box Windows XP 1 Click the Start butto...

Страница 75: ...k or the software CD provided with your printer in the CD ROM drive The set up utility starts automatically If the set up utility does not start double click on install exe in the Windows folder of th...

Страница 76: ...without a DHCP server please assign the IP address manually If you are assigning an IP address you need to enter An IP address Submit mask Gateway address 9 Click Next Do you use the NetWare protocol...

Страница 77: ...to configure Windows to print to the network printer Windows 95 98 Me When printing using TCP IP the Oki LPR utility is the only option to use The following procedure should be used When installing t...

Страница 78: ...he Windows 95 98 Me section on page 75 Microsoft LPR To install this port the following needs to be carried out 1 Select Start Settings Control Panel and then select Printers 2 Select Add Printer Wiza...

Страница 79: ...If Microsoft TCP IP Printing is not listed click Add 4 In the Select Network Service dialogue box select Microsoft TCP IP Printing and click OK 5 The Windows NT installation CD ROM may be required Fo...

Страница 80: ...the following information In Name or address of server providing LPD enter the host name or Internet Protocol IP address of the host for the printer you are adding In Name of printer or print queue o...

Страница 81: ...Under Device Type select Custom then Settings 11 Ensure Protocol is set to Raw 12 Ensure Port Number is 9100 and SNMP Status Enabled is deselected 13 Select OK 14 Select Follow the instructions on the...

Страница 82: ...he Windows 95 98 Me section on page 75 Microsoft LPR To install this port the following needs to be carried out 1 Select Start Settings Control Panel Printers and Other Hardware 2 Select Printers and...

Страница 83: ...nter Port 9100 1 Select Start Settings Control Panel Printers and Other Hardware 2 Select Printers and Faxes 3 Click Add Printer and then click Next 4 Select Local printer attached to this computer cl...

Страница 84: ...d Faxes 3 Click Add Printer and then select Next 4 Select A network printer or a printer attached to another computer 5 Click Next 6 Select Connect to a printer on the Internet or on a home or office...

Страница 85: ...it remain PrintServer Although there are some differences in configuration options between the various Windows platforms the procedure for printing using NetBEUI is the same Please ensure the NetBEUI...

Страница 86: ...f Network Protocols and then click OK 7 The Windows installation CD ROM may be required Follow the remaining dialogue box prompts Windows NT 4 0 1 Click the Start button select Settings and then Contr...

Страница 87: ...l dialogue box select NetBEUI Protocol and click OK 6 Click Close in the Local Area Connection Properties dialogue box 7 Click the Close button in the Local Area Connection Status dialogue box Windows...

Страница 88: ...Printers 3 Select the relevant printer driver then Properties 4 Click on the Details tab in the printer driver 5 Select Add Port Select Network and click Browse 6 Double click Entire Network PrintServ...

Страница 89: ...name is put into another Workgroup the network card will not be able to find it on the network A maximum of eight Ethernets can be managed by the Master Browser function Printing cannot be carried ou...

Страница 90: ...on running Pserver Print jobs are received from the file server via the NetWare print server The network interface card emulates the workstation on which the NetWare Rprinter operates Remote Printer M...

Страница 91: ...card for two seconds and then releasing it The first six digits of the Ethernet address are the same for all OkiLan print servers The last six digits of the Ethernet address are unique to each card Th...

Страница 92: ...Novell NetWare 90 Utility section and online help Below is the NetWare configuration page from AdminManager...

Страница 93: ...for your own network Log in as root to change the configuration of the Print Server By default there is no root password If an incorrect IP address Subnet Mask or Gateway is entered the network may go...

Страница 94: ...no reply there is a problem with the configuration of the IP address the IP address has been already set manually or DHCP RARP server may run or with the network Reset the network interface card sett...

Страница 95: ...1 1 Setup TCP IP 2 Setup SNMP 3 Setup NetWare 4 Setup EtherTalk 5 Setup NetBEUI 6 Setup printer port 7 Display Status 8 Setup printer trap 9 Setup SMTP Email 97 Reset to factory set 98 Quit setup 99...

Страница 96: ...tocol ENABLE 2 IP address 192 168 20 127 3 Subnet Mask 255 255 255 0 4 Gateway address 192 168 20 1 5 RARP protocol DISABLE 6 DHCP BOOTP protocol DISABLE 7 root password 99 Back to prior menu Please s...

Страница 97: ...1 Log in as root to the workstation If you do not have Superuser rights the network manager should conduct the configuration 2 Register the IP address of the network card and the host name in the etc...

Страница 98: ...be the same as the name added to the etc hosts file rp The name of the printer on the remote printer It should be lp sd The spool directory Give the absolute path lf The error log file Give the absol...

Страница 99: ...ing explanation uses Sun Solaris 2 8 known as Solaris 8 and an OKI printer as examples The absolute path and method of configuring commands may differ in other versions of the OS Refer to the workstat...

Страница 100: ...PRINTER_lp v dev null m netstandard o dest PRINTER lp o protocol bsd c Set the queue to accept PostScript print jobs usr sbin lpadmin p PRINTER_lp I post script d Start the print scheduler usr sbin l...

Страница 101: ...UNIX 99 usr sbin lpadmin p PRINTER_lp m PRINTER_model usr sbin lpsched...

Страница 102: ...anager should conduct the configuration 3 Register the IP Address of the network card and the host name in the etc hosts file Example for IP Address 192 168 20 127 and host name PRINTER 192 168 20 127...

Страница 103: ...v dev null mrmodel ormPRINTER orplp ocmrcmodel osmrsmodel ob3 e Activate the print queue usr sbin accept PRINTER_lp f Enable the print queue bin enable PRINTER_lp g Enable the printer spooler usr sbi...

Страница 104: ...ss 192 168 29 127 and host name okiprinter 192 168 20 127 PRINTER 3 Use the ping command to confirm connection with the network card Example for host name okiprinter ping PRINTER If there is no reply...

Страница 105: ...according to environment Example fr direct output port lp with print queue okiprinte_lp and print server okiprinte Queue to be added printer_lp Host name of the remote server printer Queue name of th...

Страница 106: ...123 on the okiprinter_lp lprm PCprinter_lp 123 Verify the printer status using the lpq command The result of lpq may not be displayed correctly depending on UNIX operating system specification While t...

Страница 107: ...ogical directories The OkiLAN print server includes three logical directories lp must be used for printing a file created using the printer driver sjis must be used for printing a text file of Shift J...

Страница 108: ...root directory 2 Move to the preferable logical directory using the cd command Example moving to the lp directory and confirming the current directory ftp cd lp 250 Command OK ftp pwd 257 lp is curre...

Страница 109: ...test test prn lp 5 Logout from the network card using the quit command ftp quit Three states can be verified using the quote command stat the IP address login user name and transfer mode In addition p...

Страница 110: ...UNIX 108 211 FTP directory status Ready 211 End of status ftp...

Страница 111: ...uired for Macintosh configuration To print a configuration page while the printer is switched on depress the NIC s push button for three seconds and then release The information that you require is th...

Страница 112: ...your OS Click Install 6 Click Quit Create the Desktop Printer 1 Activate Chooser from the Apple menu 2 Select your model Appletalk and highlight the printer name print server ID OS X In Mac OS X you u...

Страница 113: ...Apple Macintosh 111 5 From th Printer Model drop down menu select your printer model Click Add 6 Quit the Print Center...

Страница 114: ...t to PS if available or Automatic NG is printed in the Self diagnostic test Confirm that the NIC is installed correctly in models that require an optional NIC card and turn the printer off and on agai...

Страница 115: ...default settings If DHCP BOOTP and RARP are not used ensure they have been set to Disable Cannot print with lpr and ftp Turn the printer off and on again Check there is a response to the ping command...

Страница 116: ...work number in the environment settings If the NetWare protocol is disabled set it to Enable Reset the network interface card to factory default settings The network print server is identified by the...

Страница 117: ...le is correctly connected Change the cable and try again Turn the printer off and on again Check the NIC is connected to the File Server Check the printer driver has been mapped to the correct netware...

Страница 118: ...ected in the Chooser Check the EtherTalk protocol is set to Enable Print the NIC settings and confirm that the EtherTalk Port name is not blank NetBEUI The network interface card is not identified Tur...

Страница 119: ...or writing to Prn1 Check the printer is online If there is an error message indicating the paper has run out add more paper and cancel the error Check whether another user is printing Print after the...

Страница 120: ...59349901 Oki Data Americas Inc 2000 Bishops Gate Blvd Mt Laurel NJ 08054 4620 Tel 856 235 2600 Fax 856 222 5320 http www okidata com...

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