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Chapter 7 Problem Solving

How to Handle Errors on the Océ CPS900®

How to Handle Errors on the Océ CPS900

Introduction

Note:

In general, the system makes use of job persistency.

This means that after a system restart, the current jobs in the job queue and mailbox
are restored.

If an error occurs, the Océ CPS900

stops to process. The types of errors are the

following.

Содержание CPS900

Страница 1: ...Océ CPS900 Océ User manual Job Manual ...

Страница 2: ...ten permission from Océ Océ Technologies B V makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Océ Technologies B V reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person...

Страница 3: ...marks of Apple Computer Inc Fiery Command WorkStation and EFI are registered trademarks of Electronics for Imaging EFI Inc Microsoft Windows Windows NT Windows 98 Windows 2000 Windows XP Windows Server 2003 are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Products in this publication are referred to by their general trade names In ...

Страница 4: ... to your properties Note Attention and Caution The words Note Attention and Caution indicate these important parts The word Note comes before additional information about the correct operation of the Océ CPS900 or a tip A part marked with Attention contains information to prevent damage to items for example the Océ CPS900 an original or a file A part marked with Caution contains information to pre...

Страница 5: ...ting Started 34 The power modes of the Océ CPS900 34 Turn the Océ CPS900 On and Off 37 Adjust the System manager settings 39 Set Memory 44 Controlling the backlight of the screen 45 Chapter 2 Printing With the Océ CPS900 47 Print workflow 48 About the printer driver 50 Dynamic and Classic Quality Modes 53 About the job capacity of the Océ CPS900 55 About job management on the controller 57 Create ...

Страница 6: ...mber 103 Chapter 6 Maintenance 105 How to get information about supplies 106 Loading Paper 109 Use coated paper 112 Chapter 7 Problem Solving 115 How to Handle Contradictions on the Océ CPS900 116 How to Handle Errors on the Océ CPS900 118 How to handle paper jams on the Océ CPS900 121 Problem solving 123 Appendix A Overview and Tables 125 Product specifications 126 Paper tray information 127 Appe...

Страница 7: ...7 Chapter 1 Introduction ...

Страница 8: ...bs Using the mailbox Loading the paper Solving errors Key operator Configuration and Maintenance Manual Key operator Changing the default settings Performing image adjustments Adding the toner operator System maintenance Clearing paper jams in the process paper path Safety manual Operator This multilingual manual contains instructions for safe use and the safety data sheets Key operator The contro...

Страница 9: ...stable high print quality System Features The Océ CPS900 has the following features and characteristics 2 2 System Features Features Description Configuration Printer Resolution 600 dpi Speed 30 ppm Workflow A3 12 x18 workflow Output 1000 A3 12x18 600 400 Finishing A4 A3 inline finishing options Controller Mid end Océ 960C High end Océ 1000C Appearance Robust printer look Media 2 Customer adjustab...

Страница 10: ...n order to achieve maximum print quality On job level you can choose between the Dynamic Mode or Classic Mode The Dynamic mode gives the best image quality however in certain circumstances the Classic Mode could be preferable Dynamic Mode The dynamic mode provides smoother continuous tone images a greater rendition of details and less not visible screens The quality is especially good for true to ...

Страница 11: ...to account a number of special media characteristics Only use this setting if you are not satisfied with the output quality Keep going keep sequence You can put the machine into two different modes for processing jobs in the job queue Keep sequence or Keep going The system will always print the jobs in the same order as displayed in the job queue If a job cannot start printing the system will stop...

Страница 12: ...the System manager on the operator panel 1A4 Letter like A print that does not belong to the class of A3 Tabloid like listed below 2A3 Tabloid like A print printed on one of the following formats A3 RA3 305x457 Tabloid 11x17 Tabloid Extra 12x18 Accounting information Account Log Print jobs can have an account number that must be entered before the job is printed on the system The account number is...

Страница 13: ...on top in the mailbox Job management The part related to job management is always visible in the user interface In this part of the screen the job queue all jobs processed by the system are visible and accessible The rest of the screen is occupied either by a field related to system management or a screen related to job preparation System management The system information is visible above the coll...

Страница 14: ... Basic job types are automatic print job AP job the job is sent by the controller and executed immediately interactive print job IP job the job is sent by the controller to the mailbox or job queue 3 Document settings for job preparation Menu Setting Workflow Save settings Check first set Set account number Basic settings Print sides Paper Original Source Mailbox Original Sheet Size read only Shor...

Страница 15: ...he job queue just after the current job Check first set this will stop the printer after the first set is ready ready to start production you are in control of confirming the quality of the job Please note that the length of the job should be longer than 1 page Print from mailbox to preview a job and to check whether the settings lead to the desired output it is possible to print a job from the ma...

Страница 16: ...trays toner empty indication of seven colors usage of set memory KOM action required The system manager displays language selection The KOS menu displays set switch times operator passwords Energy save mode After a certain time to be defined by the key operator the printer will go into energy save mode When you press a key of the operator panel or the on off button when the printer sleeps the prin...

Страница 17: ...u can divide your paper selection into two categories Normal Type 1 5 In the normal category you can have lots of combinations of paper sizes paper weights and media types standard media types are transparencies coated paper plain paper and color copy In some situations you might need to categorize more than the standard combinations and therefore should use Type 1 5 Two examples for assigning Typ...

Страница 18: ...duction The paper manager concept Attention Remember to adjust the guide for coated materials see Use coated paper on page 112 when you select a coated paper type in your print job Illustration 1 1 Paper Manager Settings ...

Страница 19: ...pecific paper because there are too many possible properties for paper e g color orientation material Default selection in list Normal Weight Setting for the parameter weight Contains a list of weights Europe 75 250 g m2 with increments of 5 g m2 USA 20 24 28 32 36 40 lb bond 90 lb index 60 65 70 lb cover 110 lb index 80 90 lb cover 115 lb index Default selection in list 100 g m2 Europe 28 lb bond...

Страница 20: ... left hand corner of the screen for the Job queue to read the warning message Use the arrow up or arrow down key to select the job Press the round selection key in the middle The screen displays the message Job needs A4 Transparency Press the selection key again to close the message Close the job queue 2 Load the media Open the paper compartment door Load the transparencies in a tray You can put t...

Страница 21: ...istics of the paper Paper adjustments Every combination of size weight and medium can have its adjusted registration values The system stores these adjusted values for the selected combination of size type weight and medium If you select a paper type that is also available in another tray same paper properties the registration values will be the same for that tray For example The user sets the pap...

Страница 22: ...uration of the Océ CPS900 The Océ CPS900 System The configuration of the Océ CPS900 Introduction 2 2 The configuration of the Océ CPS900 The main components of the Océ CPS900 are the following The printer The operator panel The controller ...

Страница 23: ... the prints 3 Error tray Receive the error prints 4 Paper compartment Hold the paper trays 5 Toner cover Provide access to the toner reservoirs 8 The operator panel Number Part Function 6 Operator panel Contain the screen and the keys 7 Screen Display the functions the warnings and the errors 8 Keys Enable you to access the functions and to handle the jobs on the Océ CPS900 ...

Страница 24: ...ace kit The kit consists of the following parts Flat panel monitor The screen displays the job queues functions and messages Keyboard The keyboard enables you to work on the controller Mouse The mouse enables you to work on the controller Note The FACI kit is standard issue for the Océ 1000C version and optional for customers with the Océ 960C version 10 PC controller The controller is available i...

Страница 25: ...of the operator panel The screen of the operator panel Introduction The operator panel contains a screen and keys The operator panel helps you to handle the jobs Main screen 3 3 The Main Screen of the Operator Panel ...

Страница 26: ...s You can change the settings with the keys on the operator panel see Editing a Job in the Mailbox on page 70 10 The Main Screen of the Operator Panel Part Function 1 Job queue Show the jobs in the job queue 2 System manager Access the System manager to manage the system settings of the Océ CPS900 3 Paper manager Access the Paper manager to define the type of paper for each paper tray 4 Mailbox Ac...

Страница 27: ...allow access to the functions of the Océ CPS900 Use the keys around the screen to move through the functions or change settings The screen shows the function of each key The keys around the screen are softkeys The function of many keys changes when the screen content changes 5 5 The keys on the operator panel ...

Страница 28: ... depends on the screen content The function can be one of the following Access the templates Define the settings Access KOS and KOM key operator only 8 Arrow up and arrow down keys Scroll through the job queue 9 Selection key Select and open a job in the job queue 10 Job queue key Toggle between the extended and collapsed job queue view to manage the jobs 11 Function related key The function depen...

Страница 29: ...n be one of the following Change the settings Scroll through the mailbox Select multiple jobs round selection key 11 Keys on the operator panel 2 2 Key Function 12 Function of the star arrow keys Key Function star arrow up key Increase the value in small steps star arrow down key Decrease the value in small steps star arrow right key Increase the value in large steps star arrow left key Decrease t...

Страница 30: ...operator interaction However in most cases the operator takes care of more than one machine The operator attention light is used to indicate the state of the system when the operator is not close to the system 6 6 The Operator Attention Light The system can be in different states statuses The table below shows the possible states in which the system needs operator interaction ...

Страница 31: ...or etc Job stopped Due to a contradiction check print stop after a page etc Nearly out of toner After some time without adding toner the system will stop Next job contradiction After some time without removing the contradiction the system will stop Next job On hold After some time without removing the On hold flag the system will stop 14 State Signal Colors State No warning no error Warning no err...

Страница 32: ...ecrement credits of a prepaid card increment debits on an account number A CCD can be used to charge the appropriate person or department for delivered prints Use a CCD The operator inserts a card with credits into the CCD This enables the operator to make prints as long as there are credits on the card If the operator runs out of credits during a print job the print job will pause The operator ca...

Страница 33: ...s 1 sided black and white sheets However the key operator can change this with three KOS settings The number of credits charged for an A3 Tabloid 11x17 1 sided sheet can be set to one or two The number of clicks charged for a 2 sided sheet can be set equal to the number of credits for a 1 sided sheet The number of clicks charged for a color print can be set to 1 2 3 or 4 To change the number of cl...

Страница 34: ...er switch LED in the ON OFF button The system Machine off 0 no color has no electrical power Off 1 amber has electrical power but is logically off Sleep 1 amber blinks consumes the minimum amount of power and will need some time to warm up before actual use is possible Low power 1 green is on To save energy the power consumption is lowered higher power consumption than sleep mode and the printer w...

Страница 35: ...f the Océ CPS900 is in the sleep mode the screen of the operator panel is off The Océ CPS900 switches back to Stand by when you press the ON OFF switch or when the controller sends an automatic print job only if the image processing unit is still on Note You can not put the Océ CPS900 into the sleep mode manually Low power mode The Océ CPS900 turns into the low power mode when the Océ CPS900 is no...

Страница 36: ...ator has to perform maintenance tasks the KOM mode needs to be activated on the operator panel The screen of the operator panel remains active during the maintenance actions whereas the rest of the system is off The key operator must restart the Océ CPS900 after the maintenance actions ...

Страница 37: ...button turns on and off the Océ CPS900 In addition you can also configure the Océ CPS900 to turn itself on or off automatically This function is only an option if the power switch is set to 1 Note The power switch must only be used in case of an emergency or when the system is in power mode off Before you begin Make sure that the Océ CPS900 is connected to the mains power supply How to turn on the...

Страница 38: ... The LED in the ON OFF button blinks green Wait until the LED is amber 2 Press the icon 0 on the power switch Use this option only if you want to interrupt the electrical power connection to the Océ CPS900 It is not necessary to use this function every time the system is turned off Note The Océ CPS900 also has an automatic ON OFF function The key operator can enable the ON OFF function in the KOS ...

Страница 39: ...u can access the following menus with the softkeys located on the right hand side of the screen Workflow User interface System Note Only the key operator can change the default settings for System Illustration 8 8 Adjust the workflow settings How to adjust the workflow settings 1 Press the System manager key 2 Press the Workflow key The table shows the settings you can change ...

Страница 40: ...nager define the default value Save settings This setting indicates that changed job settings are saved in the mailbox In the System manager define the default value Deposit behavior This setting indicates whether the lower and upper tray must be linked overflow Use job setting The job goes into the tray as specified in the job settings Overflow If the lower tray is full the printer uses the upper...

Страница 41: ...nager Note You cannot access the System manager when the job editor the paper manager or the job queue is open 18 Settings for the User Interface Menu User interface Definition Reset day counter The day counters are set to 0 The value of the day counters is only displayed in the System manager Language You can scroll through a list of 16 languages UK English Dutch French German Italian Norwegian S...

Страница 42: ...the System manager settings Illustration 10 10 Adjust the settings for the system menu How to adjust the settings for the System menu 1 Press the System manager key 2 Press the System key The table indicates the settings you can change ...

Страница 43: ...perator manages these settings see Accessing the KOS Adjustments in the Configuration and Maintenance Manual KOM Key Operator Maintenance This menu allows the key operator to start preventive maintenance actions see Configuration and Maintenance Manual Change KOS PIN code When you enter the current KOS PIN code a dialog appears to enter the new PIN code The new PIN code is readable in clear text i...

Страница 44: ...n out of set memory Set memory status bar The set memory status bar is displayed in the lower left hand corner of the system monitor The set memory status bar indicates how much set memory the Océ CPS900 has available to process the images The exact number of images that can be stored in the set memory depends on the size of the images and the size of the set memory of the Océ CPS900 see Product s...

Страница 45: ... passed the initialisation phase You will see the basic screen settings when the initialization phase is completed and the Océ CPS900 is in Stand by mode The figure below shows you where to find the keys for the backlight control The keys to operate the backlight control are located at the rear of the monitor where the arrow marks the position Illustration 12 12 Backlight control How to control th...

Страница 46: ...46 Chapter 1 Introduction Controlling the backlight of the screen ...

Страница 47: ...47 Chapter 2 Printing With the Océ CPS900 ...

Страница 48: ...the work process into separate role based stages The process starts with the creation of a document The shortest path is to send a digital document directly to the printer In most situations additional check points are useful before the original goes to the printer You can define these checks in the different parts of the Océ CPS900 workflow Print workflow for the Océ CPS900 solution The figure an...

Страница 49: ...he workflow settings in the printer driver that define the path of the print job can be influenced by the workflow settings of the controller and or the printer 2 Job preparation On the controller or through a remote access connection on a networked PC Check store and or process rasterize the documents on the controller before they are printed Manage the jobs on the controller to optimise the over...

Страница 50: ...cation appears Select the printer driver of your choice the printer driver type gives access to specific job settings 21 When you click Properties the print window of the Océ printer driver appears 21 printer driver types Printer driver type Description Print The print job is sent to the print queue and can be printed directly and without an action from the operator if the workflow settings allow ...

Страница 51: ...r driver 15 15 Properties window of the printer driver The right hand side of the print window contains six shortcuts to the most used settings Click on an option to define the settings You can click the blue header bars to access the settings that belong to the specific sections ...

Страница 52: ...formation on the functions of the Océ printer driver you can refer to the user documentation of the manufacturer see the Printing Guide Note The Océ printer driver has a help functionality in the top right hand side of the toolbar and a Help button in the lower right hand corner ...

Страница 53: ...ssic mode Dynamic mode is the default setting and the most optimal printing mode with respect to print quality The Dynamic color mixing scheme enhances the print quality of the Océ CPS900 significantly in the graininess of lighter colors especially the blues and neutral colors the halftone screen visibility and the sharpness of the printout There are still some reasons for which to print in the cl...

Страница 54: ... Quality Modes 16 16 Dynamic and Classic 5 rasters Modes Once the Dynamic mode is selected within the print job the 5 Classic rasters are no longer available on the operator panel In the Classic mode 5 rasters are available where Fine is a good point of departure ...

Страница 55: ...obs the operator can also create space by solving contradictions or simply waiting for other jobs to finish Note The operator creates subsets with the Set build key The subsets are stored on the Océ CPS900 The system can process 90 subsets in total job queue If the operator creates more than 90 subsets an error message appears The message indicates the maximum subset capacity The Océ CPS900 cannot...

Страница 56: ... Job Capacity for Jobs from the Controller Location Maximum number of jobs accepted from the controller Job queue 10 AP automatic print jobs The operator can create more than 10 jobs on the controller The controller stores the automatic print jobs and sends the jobs to the job queue on the Océ CPS900 As soon as space becomes available in the job queue the next automatic print job is displayed Mail...

Страница 57: ...e the print workflow Check and or edit the print job settings Manage the job queues and the priority status of the jobs in the queues Manage the print workflow The operator can use special software to manage and edit the print jobs on the controller The table below describes some examples of actions the operator can do on the controller or via remote access to the controller 24 24 Manage the print...

Страница 58: ...jobs through special software on the controller The table below describes some examples 26 25 Check and or edit the print job settings Nr Action 1 Indicate or change the print medium for example the paper weight the paper type the paper size 2 Change the Print mode Automatic Mailbox 26 Managing the Queues Nr Action 1 Change the priority of the jobs in the queue s 2 Delete or hold jobs in the queue...

Страница 59: ...river is available on your workstation You can download the printer driver from the Océ website or install the printer driver from the user software cd rom How to print a document 1 Select the print option in your application The print window of your application appears for example 17 17 The print window 2 Select the printer driver type of your choice The printer driver type allows you to define t...

Страница 60: ...re a group of the most used settings for the print 7 Click the blue bars to access the specific settings for the different sections For example click the Destination settings to select the Print mode 19 19 Destination settings 8 Click on OK The print window of the printer driver closes 9 Click on OK The print window of your application closes The document is sent to the controller The job passes o...

Страница 61: ...tor of the Océ CPS900 can change the settings for the Workflow in the KOS editor see Access the KOS editor in the Configuration and maintenance manual The workflow settings overrule the destination settings defined through the controller and the Océ printer driver The key operator must select one of the four options 27 27 Key operator options on the operator panel Option Description Automatic All ...

Страница 62: ...62 Chapter 2 Printing With the Océ CPS900 Manage print jobs on the Océ CPS900 ...

Страница 63: ...63 Chapter 3 Print Jobs on the Océ CPS900 ...

Страница 64: ...job from the mailbox that is sent to the job queue is a copy of the job in the mailbox The original job remains in the mailbox In the Workflow menu of the job editor you can define that you want to save the changes to the mailbox To remove the job from the mailbox the operator must delete the job Note In the system manager you can define that changes in a print job are stored in the mailbox Save s...

Страница 65: ...the screen Arrow right key Select the job at the top of the screen 29 Mailbox information Information Displayed features The jobs in the mailbox the document name the user name set length number of pages run length requested number of prints the paper type first paper type in the job the arrival time in the mailbox mm dd hh mm The check marks Indicate the jobs that the operator has sent to the job...

Страница 66: ...ll through the list of jobs 30 Actions in the Mailbox Action Description Edit Edit the settings in the job ticket Select all Select all jobs in the mailbox Select new Select the jobs in the mailbox that have not yet been sent to the job queue Select done Select the jobs that have been sent to the job queue at least one time Delete Delete the selected jobs ...

Страница 67: ...bs There is a second method for selecting multiple jobs Use the star arrow keys to navigate to the required job and press the round selection key to select the job Illustration 21 21 Printing a Single Job How to print a single job 1 Press the key for the Mailbox Note You only do this if the mailbox view is collapsed 2 Select the job with the star arrow keys 3 Press the start key To change settings...

Страница 68: ... the mailbox view is collapsed 2 Select the jobs using the selection keys Select all Select new or Select done 3 Press the start key Note You can not change the number of prints the printer uses the number of prints that is defined in the jobs The Edit function cannot be used when you select multiple jobs Illustration 22 22 Printing Multiple Jobs ...

Страница 69: ...b in the mailbox 3 Press the round selection key to select the job You can also use the round selection key to deselect a job 4 Repeat steps 2 and 3 for all the jobs that you want to select 5 Press Start to print the jobs Note You can not change the number of prints the printer uses the number of prints that is defined in the jobs The Edit function cannot be used when you select multiple jobs ...

Страница 70: ...rom the mailbox if the job is no longer required To edit a job in the mailbox select the job and press Edit After that a new job is generated and appears in the job queue At the same time the job editor opens with the available job settings The values of the settings are defined in the mailbox job You can change the following settings for the job in the mailbox The number of prints All the Print s...

Страница 71: ...ess the Expand mailbox key 2 Use the star arrow keys to select a job 23 23 Selecting a Job in the Mailbox 3 Press the Edit key A job is generated in the job queue The job editor opens 4 Define the settings in the job editor 24 24 Edit a mailbox job 5 Press the Start key ...

Страница 72: ...tenance KOM action The Océ CPS900 turns off and all the jobs are deleted The Océ CPS900 enters Sleep mode or Low power mode The system setting Keep data in ECO mode is set to No The Océ CPS900 shuts down Purpose The mailbox is not a storage area for print jobs The productivity of the Océ CPS900 decreases if the completed jobs are not deleted at regular intervals Note The Delete function is not rev...

Страница 73: ...he mailbox 1 Press the key for the Expand mailbox 2 Use the star arrow keys to scroll to the job you want to delete 3 Press the Delete key Note You can also clear certain jobs or even the complete mailbox Press Select done or Select all before you press Delete ...

Страница 74: ...ws you to print a complete document for example a report a brochure a folder or a calendar Press the Print key in the job editor to define the settings Note The settings for original are read only Define those settings when you create the print job in the printer driver or on the controller Define the settings for Print Output 26 26 The Settings for Print Output ...

Страница 75: ...tting indicates the tray where the prints are collected You can select the following trays Upper tray Lower tray or the name of the external finisher device when installed Note When Deposit behavior is set to Overflow output tray linking the Destination setting displays Overflow You cannot select a destination see About the KOS editor in the Configuration and maintenance manual ...

Страница 76: ...s not in the list Other Special feeder To define a paper type that is not in one of the paper trays select Other or Special feeder The screen displays four new options to describe the paper You can indicate the following Size Type Weight Medium Size You can define the size of the paper Type To define the paper type select Normal or Type 1 through Type 5 Weight You can indicate the weight of the pa...

Страница 77: ... 2 Menu Settings When to do Layout Print The setting Print indicates that a print is 1 sided or 2 sided Document type The icons display the following Content orientation How the information appears on the sheet The binding edge of a 2 sided document portrait or landscape A 2 sided document can turn on the long edge or the short edge ...

Страница 78: ...nt and the back of the print 5 0 mm 0 2 inches to 5 0 mm 0 2 inches The image on the front and back side are moved in opposite direction Note Bear in mind that if you select an image shift of 1 mm 4 inches the images on front and back are moved 5 mm 2 inches to the left of the feeding edge The result allows you to align the images with respect to each other Shift to center You can use this setting...

Страница 79: ...ttings When to do Image Halftone With this setting you can define the halftone screen to be used for color images in your document If you adjust the slider graphic images are shown with a coarser halftone screen larger dots or a finer one small dots The following halftone values can be selected very coarse coarse normal fine very fine ...

Страница 80: ... Workflow Settings 1 2 Menu Settings When to do Workflow Save settings This setting indicates that changed job settings are saved in the mailbox In the System manager define the default value Check first set The setting indicates whether a check print should be made Yes or not No for all print jobs In the System manager define the default value ...

Страница 81: ...count number is always used if an account number was specified when the print job was created this number will be overruled by the system account number Banner The operator may decide to disable banners for a particular mailbox job This setting is only enabled for mailbox jobs and if banners are defined in the printer driver The machine selects paper tray 4 to print banner pages by default Paper r...

Страница 82: ...you see separate subsets in the Print area you see a combined 1 complete print job How to combine mailbox print jobs 1 Press the key for the Mailbox 2 Select a job 3 Press the key for Edit 4 The job editor opens You can edit the settings 5 Press the key for Source in Original 31 31 Source of the original 6 Select the next print job subset in the mailbox Use the Set build key to add the next mailbo...

Страница 83: ...r of the Original and Print section of the operator panel 9 Enter the number of prints and press the Start key How to delete a subset 1 Press the Correction key on the operator panel The screen displays the message Delete last subset Note Press the Correction key three times if the default settings and the number of prints in this subset were changed 2 Press Yes to delete the last subset 32 32 Del...

Страница 84: ...eight 250 g m2 or 140 lb index You cannot use full bleed materials in the special feeder When to do Use the special feeder to insert single sheets of paper into a job The special feeder can be used in case you have no access to the paper trays or if you do not want to change the configuration of the paper trays How to use the special feeder 1 Edit the job in the mailbox or send a print job that in...

Страница 85: ...tops the screen of the operator panel displays the message Print job stopped Press the key for Cancel to cancel the print job or press the key for Resume to continue the print job Illustration 33 33 Print job stopped 36 Stop behavior while the system prints a job If the operator wants to stop a print job at Then the operator must press the Stop key the end of the set one time the end of the page t...

Страница 86: ...set to 1 Press two times all the settings are set to the default value of the template Each next time the Correction key is pressed the last subset is deleted 37 Stop behavior while the operator defines the settings for a job If the Correction key is pressed Then one time the number of prints is set to 1 two times all the settings are set to the default value of the template three times the operat...

Страница 87: ...87 Chapter 4 The Job Queue ...

Страница 88: ...navigate through all the menus for the Original and Print To close this view again press the selection key again To manage the jobs in the job queue you have to open the Job queue In the job queue you can select a job with the Up and Down arrow keys and perform the following actions see Actions in the job queue on page 92 Approve a job Delete a job Move a job to the top of the job queue Hold or re...

Страница 89: ...89 About the Job Queue 38 34 Queued jobs Original counter Message Progress counter Time to finish estim ate 34 File name and sender Check first set Status ...

Страница 90: ...graphic This graphic refers to a waiting request Progress counter The progress counter counts up to the required number of sets or prints The required number is the number that the operator entered with the numeric keys Original counter The original counter shows the number of pages of the original and adds up the pages until the total is reached When you use the Set build key the total number of ...

Страница 91: ... The file name and the user name or the job number are displayed Tray 1 Tray 2 Tray 3 Tray 4 The blue bullet in one of the four paper tray columns indicates which paper tray is used for each job The paper type for each paper tray is not indicated Destination icon Gives a graphical presentation of the print job output destination Messages The screen can display different messages for example error ...

Страница 92: ...a job and inspect the settings of that job Approve a job Delete a job from the job queue Move a job to the top of the job queue Hold and release a job Stop after this Note When there are more jobs than the job queue can display a job bar is displayed and part of the job queue is collapsed The job bar shows the number of jobs that do not fit in the screen The operator can use the arrow up key and t...

Страница 93: ...ettings Select a job in the job queue Press the round selection key to open the job The settings of the job appear Press the Selection key again to close the view Approve This option is enabled when you select a job that will stop because of Check first set selection If you press the key for Approve the job will continue after the first set is ready Note You can also Approve a waiting job in the j...

Страница 94: ...ion and that cannot continue Stop after this The Océ CPS900 will not continue printing jobs when the queue reaches this bar Note You have only one Stop after this bar at your disposal You can reposition the bar at another position in the job queue To move the bar press the arrow up or arrow down keys and press the key for Stop after this again To remove the bar select the bar with the arrow up and...

Страница 95: ...95 Chapter 5 Accounting ...

Страница 96: ... log file from the controller for use in e g a database application The accounting information Access the stored accounting information You can access the stored accounting information through a webserver on the controller On the controller you find an active account log file and one or more inactive files The active file is the current account log file This file is opened at 24 00 hours and is ac...

Страница 97: ...dentification number There are 3 job types automatic jobs AP are started from the controller and sent to the printer interactive jobs IP are started from the mailbox system jobs are test jobs The date and time indicate s when the job was started on the printer The completion status This is the status of the job completion Done Abort Error The name of the user of the job max 40 characters only appl...

Страница 98: ...r driver see figure 38 on page 100 The account number can be set at job submission or can be set in the System Management screen The five digit account number is provided to distinguish between different customers or cost centers It is not used for access control The account number is entered in the Owner information tab of the printer driver see figure 38 on page 100 42 information in the account...

Страница 99: ...rd like 2x tabloid like Used 1 sided images from the special feeder 0 or the four paper trays 1 4 Used 2 sided images from the special feeder 0 or the four paper trays 1 4 Paper related data paperformat0 4 papertype1 4 paperweight1 4 Format of the paper in the special feeder or the four paper trays when the job is finished Type of paper in the four paper trays when the job is finished Weight of th...

Страница 100: ... 38 38 Owner information printer driver In order to access the account log files on the controller Océ 960C and Océ 1000C you enter the following URL in your webbrowser http controller_hostname Accounting Note Do not forget to end with a slash ...

Страница 101: ...verwrites the oldest account log entries The result is that the print process is not interrupted Please note that the account log information that was overwritten can not be retrieved Disable new jobs The printer stops processing jobs when the account log buffer is full When the connection is restored the information in the account log buffer can be delivered to the controller The printer can cont...

Страница 102: ...nter the key operator PIN code 4 Select 1 of the 2 options in the On account log full section 5 Close the KOS editor to activate the new setting How to change the accounting behavior 1 Access the System manager 2 Select KOS editor 3 Enter the key operator PIN code 4 Press the Accounting behavior key to select the needed account setting 5 Close the KOS editor to activate the new setting ...

Страница 103: ...ure below to change the System account number When to do Define the System account number when you use the Accounting behavior settings System or Job or System Illustration 40 40 Enter the account number How to set the account number 1 Press the System manager key 2 Press the Workflow key 3 Press the Set the account number key 4 Enter the account number five digits 5 Confirm the account number ...

Страница 104: ...104 Chapter 5 Accounting Setting the account number ...

Страница 105: ...105 Chapter 6 Maintenance ...

Страница 106: ...ndicate their condition The following applies to the supply icons on the system monitor When a supply is nearly empty the icon for that supply is changed into orange When a supply is empty the icon for that supply and the box around the icon changes into orange 41 41 Information about supplies in the system monitor The information on the system monitor The system monitor displays the following ico...

Страница 107: ...en the color of the KOM warning icon changes into orange Toner level Specific toner unit Paper tray text Paper tray icon 1 42 Set memory KOM action required 44 Icons in the system monitor Item Description Toner level Represent the levels of the toner reservoirs the seven little boxes below the toner icon represent the toner colours KOM action required Indicate when a KOM action is necessary Set me...

Страница 108: ... decreases the number of horizontal lines in the icon for that tray also decreases When a paper tray contains less than 20 sheets the final horizontal line in the icon changes into orange When a paper tray is empty the edges around the icon and the name of the paper type change into orange The icon indicates that you have selected Adjusted registration for the paper type 46 Refill the supplies Tas...

Страница 109: ... Maximum 305x457 Weight 75 250 g m2 Minimum US Gov 8x10 5 Maximum Tabloid Extra 12x18 Weight 20 lb bond 140 lb index Tray 2 face up 500 sheets Minimum A4 Maximum 305x457 Weight 75 250 g m2 Minimum US Gov 8x10 5 Maximum Tabloid Extra 12x18 Weight 20 lb bond 140 lb index Tray 3 face up 500 sheets Minimum A4 US Gov 8x10 5 Maximum Foolscap Minimum Letter Gov 8 5x10 US Gov 8x10 5 Maximum Legal 8 5x14 W...

Страница 110: ...he wrapping Do not use the contaminated sheets If the glue reaches the process the image drum can get dirty The key operator can not clean the image drum If the image drum is dirty a service call is required How to load paper in the trays 1 2 and 3 Attention The operator only needs the Paper manager when paper of another type or with another weight is loaded When the operator refills a paper tray ...

Страница 111: ...the job continues see The paper manager concept on page 17 How to load paper in tray 4 1 Press the key for the Paper manager to open the Paper manager 2 Open the paper compartment door Tray 4 moves down 3 Put the paper on top of the stack long edge feed Leave the paper compartment door opened Note The paper must be loaded face down in tray 4 4 Go back to the Paper manager 5 Press the Tray 4 key 6 ...

Страница 112: ...utput tray This adjustment is not necessary in the upper tray When you select a job that contains coated material the display will give you no warning to adjust the coated material guide The coated material guide can be placed in two positions active and not active Active indicates that the guide is raised and that coated material is supported Inactive indicates that the guides are lowered and coa...

Страница 113: ...lustration 43 43 Lower output tray How to activate the coated paper guides 1 Take the grip under the lower output tray 2 Press the knob to unlock the grip 1 3 Pull the grip down until the knob snaps into the locked position 2 ...

Страница 114: ...114 Chapter 6 Maintenance Use coated paper ...

Страница 115: ...115 Chapter 7 Problem Solving ...

Страница 116: ...ns occur before a job is sent to the queue or mailbox The screen shows a message Start contradictions Start contradictions refer to a combination of settings that are not possible at this moment because the supplies are not present For example a job needs transparencies but the paper trays do not contain transparencies Start contradictions occur after a job is sent to the queue or mailbox The job ...

Страница 117: ...y twice This action corrects the invalid setting How to clear start contradictions 1 Press the key for the job queue to open the job queue The screen displays a message about the type of the contradiction 2 Close the job queue 3 Add the required paper see The paper manager concept on page 17 The job starts if there are no more contradictions Note You can also use the arrow up or arrow down key to ...

Страница 118: ...e Errors on the Océ CPS900 Introduction Note In general the system makes use of job persistency This means that after a system restart the current jobs in the job queue and mailbox are restored If an error occurs the Océ CPS900 stops to process The types of errors are the following ...

Страница 119: ...restart The screen displays the error code five digits A message on the screen of the operator panel asks you for example to press the Start key to reset the Océ CPS900 see figure 45 on page 120 Errors that require key operator maintenance Errors for example paper jams in the Central Process Group or the replacement of certain parts that the key operator can recover The errors are indicated as fol...

Страница 120: ... Océ CPS900 Illustration 45 45 Example of an MRE How to handle errors 1 Read the information on the screen 2 Follow the instructions Note If the Océ CPS900 does not continue after the problem was cleared the operator must follow the instructions on the screen ...

Страница 121: ...he instructions on the screen to remove the paper jam Paper jams in the Central Process Group If a paper jam occurs in the Central Process Group the operator must call the key operator Only the key operator can clear a paper jam in the Central Process Group see the configuration and maintenance manual The error screens on the operator panel contain two windows If a paper jam occurs the print proce...

Страница 122: ...nformation on the screen 2 Follow the instructions Note If the Océ CPS900 does not continue after a problem was cleared the operator must follow the instructions on the screen Remember that only the key operator can clear a paper jam in the Central Process Group 49 General description of required actions Screen Function Left hand section Show all the steps you must follow to clear the problem Afte...

Страница 123: ...e How to handle contradictions on the Océ CPS900 in the Job manual Job in the queue displays a warning A start contradiction occurred see How to handle contradictions on the Océ CPS900 in the Job manual Job on hold To print this job open the job queue and release the job Not enough memory for test chart generation Before the setting KOS adjustments is activated all the jobs in the job queue must b...

Страница 124: ...the coated paper guides see Use coated paper in the Job manual Registration for a paper type is not correct Perform the Paper adjustment in the KOS editor Adjustments menu for this paper type see Changing the Paper Adjustment in the Configuration and Maintenance Manual 50 Problem Solving Table 2 2 Problem message Solution ...

Страница 125: ...125 Appendix A Overview and Tables ...

Страница 126: ...ages minute 2 sided USA 30 Letter pages minute 1 sided 15 Letter pages minute 2 sided 15 Tabloid pages minute 1 sided 7 5 Tabloid pages minute 2 sided Input tray chaining Yes Capacity of A4 paper output lower tray 600 Capacity of A4 paper output upper tray 400 Capacity of Tabloid Extra 12x18 paper output lower tray 600 Capacity of Tabloid Extra 12x18 paper output upper tray 400 Halftone selection ...

Страница 127: ...v 8x10 5 Maximum Tabloid Extra 12x18 Weight 20 lb bond 140 lb index Tray 2 face up 500 sheets Minimum A4 Maximum 305x457 Weight 75 250 g m2 Minimum US Gov 8x10 5 Maximum Tabloid Extra 12x18 Weight 20 lb bond 140 lb index Tray 3 face up 500 sheets Minimum A4 US Gov 8x10 5 Maximum Foolscap Minimum Letter Gov 8 5x10 US Gov 8x10 5 Maximum Legal 8 5x14 Weight 20 lb bond 140 lb index Tray 4 face down 22...

Страница 128: ...128 Appendix A Overview and Tables Paper tray information ...

Страница 129: ...129 Appendix B Miscellaneous ...

Страница 130: ...rmat of this manual convenient in size readability and arrangement page layout chapter order etc O Yes O No Could you find the information you were looking for O Always O Most of the times O Sometimes O Not at all What did you use to find the required information O Table of contents O Index Are you satisfied with this manual O Yes O No Thank you for evaluating this manual If you have other comment...

Страница 131: ...l in your occupation Name Occupation Company Phone Address City Country Please return this sheet to Océ Technologies B V For the attention of ITC User Documentation P O Box 101 5900 MA Venlo The Netherlands Send your comments by E mail to itc userdoc oce nl For the addresses of local Océ organisations see http www oce com ...

Страница 132: ...onge Street Suite 1100 Toronto Ontario M2N 6K8 Canada http www oce ca Océ Office Equipment Beijing Co Ltd Xu Mu Cheng Chaoyang District Beijing 100028 China http www oce com cn Océ Czech Republic ltd Hanusova 18 140 21 Praha 4 Czech Republic http www oce cz Océ Danmark a s Vallensbækvej 45 2605 Brøndby Denmark http www oce dk Océ Finland OY Valkjärventie 7 D PL 3 02130 Espoo Finland http www oce f...

Страница 133: ... Bhd 3 01 Level 3 Wisma Academy Lot 4A Jalan 19 1 46300 Petaling Jaya Selangor Darul Ehsan Malaysia http www ocemal com my Océ Mexico S A de C V Prolongación Reforma 1236 4to Piso Col Santa Fé Del Cuajimalpa C P 05348 México D F México http www oceusa com Océ Norge A S Postboks 4434 Nydalen Gjerdrums vei 8 0403 Oslo Norway http www oce no Océ Poland Ltd Sp z o o ul Bitwy Warszawskiej 1920 r nr 7 0...

Страница 134: ...eed Océ España SA Business Park Mas Blau Osona 2 08820 El Prat de Llobregat Barcelona Spain http www oce es Océ Svenska AB Sollentunavägen 84 191 27 Sollentuna Sweden http www oce se Océ Schweiz AG Sägereistrasse 10 CH8152 Glattbrugg Schweiz http www oce ch Océ Thailand Ltd B B Building 16 Floor 54 Asoke Road Sukhumvit 21 Bangkok 10110 Thailand Océ Nederland B V P O Box 800 5201 AV s Hertogenbosch...

Страница 135: ...tic ON OFF function 38 Automatic print jobs 55 Available documentation 8 B Backlight of the screen 45 Banner 80 brightness 45 C Cancel a job 85 Capacities and the paper sizes of the trays 109 Capacity of paper trays 126 CCD Color clicks 32 Disable CCD 32 Next job 32 Number of clicks 32 Remote job starting 32 Change KOM PIN code 42 Change KOS PIN code 42 Check first set 14 39 80 Classic Mode 10 Cle...

Страница 136: ...r jobs on the Océ CPS900 55 Job editor 26 70 Job management 14 Job management on the controller 57 Job order in the mailbox 65 Job preparation 13 Job queue 10 88 Alarm bell 17 Approve 93 Delete 93 Destination icon 91 Hold 93 Messages 91 Move to top 93 Release 93 Stopping after this 93 Tray information 91 Job queue manager 91 Jobs in the mailbox 64 K Key switch 37 Keys on the operator panel 27 KOM ...

Страница 137: ...t workflow 48 Printer 23 Printer driver Print and hold 51 Printer driver information 50 Printer on off control 11 Problem solving table 123 Processing Keep going 39 Keeping sequence 39 Product specifications 126 Progress information 37 Q Queue management on the controller 57 Queued jobs 88 Check first set 88 File name and sender 88 Original counter 88 Progress counter 88 Status 88 Time to finish e...

Страница 138: ...e to finish 12 Toner cover 23 Toner level 106 Total print counters 12 Tray chaining 10 14 109 Turn the Océ CPS900 off 37 Turn the Océ CPS900 on 37 Types of media 127 Types of user documentation 8 U Upper output tray 23 Upper tray 74 Use coated paper 112 Use the special feeder 84 W Warm up time 126 Workflow Banner 80 Check first set 80 Paper registration 80 Save settings 80 Set account number 80 ...

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