12
Troubleshooting
12-4
MP1020/1025/1035
2
Note
Up to 29 document print jobs (including “Proof Print” and “Secured
Print”) can be stored in the memory of this machine. If more than 29 jobs
are stored, new jobs cannot be received. Check whether there are print
jobs remaining in “Proof Print” and “Secured Print” in Box mode on this
machine’s control panel. If jobs are remaining, print or delete the stored
jobs.
If the problem persists after all of these procedures have been performed,
read the User’s Guide [Copy Operations].
The machine does not
start printing although the
print job was completed
on the computer.
The printer driver selected for
printing is not compatible with
the printer controller.
Check the printer name select-
ed.
The network cable, parallel ca-
ble, or USB cable is disconnect-
ed.
Check that the cable is connect-
ed properly.
An error has occurred in this ma-
chine.
Check this machine’s control
panel.
A print job is queued in this ma-
chine, delaying printing.
Check the job order on the Ac-
tive Jobs list of the machine’s
control panel.
“Save in User Box” was select-
ed for the print job.
Check if the print job is stored
on the Box screen of this ma-
chine’s control panel.
“Secure Print” was selected for
the print job.
Check if the print job is held on
the Secure Print screen of this
machine’s control panel.
If the account track settings
have been applied, an unregis-
tered account name (or pass-
word) may have been entered.
Enter the correct account name
(or password).
If the authentication settings
have been applied, an unregis-
tered user name (or password)
may have been entered.
Enter the correct user name (or
password).
Available computer memory
space is not sufficient.
Perform a test print to check
whether printing is possible.
The connection of this machine
to the network is not yet estab-
lished (while connecting to a
network).
Consult with the network admin-
istrator.
Available memory space is not
sufficient.
Add memory.
Symptom
Probable cause
Action
Содержание MP1020
Страница 1: ...Controller Oc MP1020 25 35 User Manual...
Страница 4: ...4 Oc MP1020 25 35...
Страница 15: ...1 Welcome...
Страница 16: ......
Страница 22: ...1 Welcome 1 8 MP1020 1025 1035...
Страница 23: ...2 Overview...
Страница 24: ......
Страница 35: ...3 Installing the printer driver...
Страница 36: ......
Страница 41: ...Installing the printer driver 3 MP1020 1025 1035 3 7 This completes the printer driver installation...
Страница 48: ...3 Installing the printer driver 3 14 MP1020 1025 1035 This completes the printer driver installation...
Страница 50: ...3 Installing the printer driver 3 16 MP1020 1025 1035 2 Note Be sure to restart the computer...
Страница 58: ...3 Installing the printer driver 3 24 MP1020 1025 1035...
Страница 59: ...4 Setting up network printing...
Страница 60: ......
Страница 98: ...4 Setting up network printing 4 40 MP1020 1025 1035...
Страница 99: ...5 Various printing methods...
Страница 100: ......
Страница 126: ...5 Various printing methods 5 28 MP1020 1025 1035 PCL driver PostScript driver...
Страница 130: ...5 Various printing methods 5 32 MP1020 1025 1035...
Страница 131: ...6 Setting up the PCL driver...
Страница 132: ......
Страница 166: ...6 Setting up the PCL driver 6 36 MP1020 1025 1035...
Страница 167: ...7 Setting up the PostScript driver Windows...
Страница 168: ......
Страница 195: ...8 Setting up the PPD driver Windows...
Страница 196: ......
Страница 205: ...9 Setting up the PPD driver Mac OS 9 2...
Страница 206: ......
Страница 222: ...9 Setting up the PPD driver Mac OS 9 2 9 18 MP1020 1025 1035...
Страница 223: ...10 Setting up the PPD driver Mac OS X...
Страница 224: ......
Страница 243: ...11 Various settings...
Страница 244: ......
Страница 344: ...11 Various settings 11 102 MP1020 1025 1035...
Страница 345: ...12 Troubleshooting...
Страница 346: ......
Страница 351: ...13 Appendix...
Страница 352: ......
Страница 355: ...Appendix 13 MP1020 1025 1035 13 5 13 2 Configuration page...
Страница 356: ...13 Appendix 13 6 MP1020 1025 1035 13 3 Font list PCL font list...
Страница 357: ...Appendix 13 MP1020 1025 1035 13 7 PS font list...
Страница 358: ...13 Appendix 13 8 MP1020 1025 1035 PCL demo page...
Страница 370: ...13 Appendix 13 20 MP1020 1025 1035...