Problem Possible
Causes
Solution
•
Insufficient power to
motor drives
Increase motor drive
voltage using external 24V
power supply
•
The drive leadscrew is
damaged
Contact automation
mechanics manufacturer
for service details
The XY stage does not
halt when a physical limit
is reached
•
Limit switch direction
is incorrect for stage
type
Run OASIS configuration
wizard to auto-detect limit
switch direction and
polarity
•
Axis calibration
incorrect
Set axis pitch or step size
using OASIS or 3
rd
party
application software
•
The axis is stalling
See troubleshooting
section for stalling during
movement
An axis is not moving the
correct distance when
attempting to step a
known amount
•
Encoder, if fitted, is
configured incorrectly
Run OASIS configuration
wizard for encoders or
define encoder settings
using OASIS Flash
Memory Configuration
utility
The Joystick is not
working
•
Internal cable
connection error
Verify internal connection
from joystick cable
connector plate to PL7 on
back end of OASIS-4i
card; ensure red stripe on
ribbon cable is aligned to
Pin 1 on connector PL7
