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NTI VEEMUX AUDIO VIDEO MATRIX SWITCH VIA CAT5
55
TECHNICAL SPECIFICATIONS
General
Operating environment
temperatures and RH
30-100°F (0-38°C)
17-09% RH (non-condensing)
Chassis material
Powder coated steel
Power Supply
IEC connector for 100-240VAC power connection
Size (In.) WxDxH
16x16
16x32
16x48
16x64
19x12x1.75
19x16x3.5
19x20x3.5
19x24x5.25
Approvals RoHS,
CE
TROUBLESHOOTING
Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We
make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this
product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the
answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at
http://www.networktechinc.com or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562-
7070 worldwide. We will be happy to assist in any way we can.
Problem
Cause
Solution
Only the video is
distorted
Extender cable has been hot-
plugged to the VEEMUX
•
Switch output to different input and back.
•
Power cycle switch.
•
If still having problem power cycle remote extender.
Distorted audio and
or video
Cable is run through electronically
noisy environment
•
Make sure you have good quality CATx cable.
•
Make sure the cable runs are as far away from any source of
electronic noise.
•
If problem persists consider using shielded cable.
Microphone doesn't
work
Bidirectional Data is not enabled
Extender not configured properly
•
Make sure bidirectional data is enabled for that input/output
combination
•
When the connected local and remote are both 1000 foot
extenders, make sure the correct microphone is enabled (local
or remote). For directions on how to choose which microphone
is enabled refer to the manual for the 1000 foot extender.
Video looks very
noisy
•
Bidirectional data is enabled on a
port that isn’t connected
•
Bidirectional data is enabled on a
port connected to a 600 foot
extender
•
Extender on port that has
bidirectional data has been
unplugged
•
Make sure the bidirectional data is enabled on a connected output
(if both 1000 and 600 foot extenders connected choose
bidirectional data enabled on 1000 over 600)
•
Bidirectional data will only work on a port connected to a 1000 foot
extender.
•
Disable bidirectional data on empty output port and power cycle the
VEEMUX.
IRT-UNV is not
selecting outputs or
inputs
•
No power
•
IRT-UNV is not sending signal to
correct address
• Replace battery in IRT-UNV
• The IRT-UNV may be configured to control the wrong switch- see
“Multiple Switch Control” (page 53).