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16.   Updating Console Firmware

The PERS-4200 Console runs on internal software code called 
“fi rmware”. Firmware code stays stored in the Console’s memory and 
can be upgraded using the RA4200 application when fi rmware updates 
become available.

The PERS-4200 Console uses two fi rmware resources, system fi rmware 
and vocabulary fi rmware. The UMTS-3G cellular module also has device 
fi rmware. There is a Device Firmware Upgrade utility (DfuSe) included in 
the RA4200 application.

When new  fi rmware is released, it will be available on the Web at:

 www.nortekcontrol.com/downloads.php

16.1  System Firmware Update Instructions

Use these steps to upgrade a Console’s 

system

 fi rmware:

1. 

Download the system fi rmware from the Web site and store the fi le(s) 
in a location on the programming PC.

2. 

Place the PERS-4200 in Power Off Mode by removing AC Power 
from the Console, and then press and hold the  

POWER OFF

 button 

until the Console announces: 

“Console power off”

, then release the 

POWER OFF

 button.

3. 

Place the PERS-4200 into DfuSe mode by pressing and holding the 

POWER OFF

 button while applying AC Power. The 

HOME

CANCEL

and 

HELP

 indicators will blink.

 

IMPORTANT: Once the Console is in DfuSe mode, do not power off the 
Console during a fi rmware upgrade.

4. 

Open the RA4200 application and 

BEFORE

 connecting the USB 

cable to the Console, from the RA4200 

TOOLS

 menu, select 

Panel 

Firmware Update (DfuSe)

.

5. 

Connect the Console to the programming PC with a USB cable. If 
the Console is in DfuSe mode and properly connected to the USB 
port, the device ‘

STM Device in FDU Mode

’ should display in the 

Available DFU and compatible HID Devices

” area.

6. 

Click 

CHOOSE...

 and select the 

system

 fi rmware fi le to download 

from the location it was saved on the PC. After selecting, “

File 

correctly loaded.

” should appear at the bottom of the DfuSe window.

7. 

In the “

Select Target(s):

” area select 

Target Id “

00 Internal 

Flash

8. 

When all settings are correct, click 

UP

G

RADE

.

9. 

A DfuSeDemo pop-up dialog will always appear with a device warning. 
Ignore this warning and click 

YES

.

10. 

The status bar will indicate the status of the upgrade. First phase will 
be erase, then download, then verify.

11. 

Click 

LEAVE DFU MODE

. The RA4200 will disconnect the Console 

and the Console will reset.

12. 

Click 

QUIT

 to exit the DfuSe utility.

13. 

Confi gure the Console with the RA4200 as required.

 

NOTE: Should any problems happen during the upgrade phase (i.e. 
wrong fi le selected and downloaded into a Console), this procedure can 
be repeated to retry the upgrade again.

16.2 Support  Firmware Update Instructions

Use these steps to upgrade a 

Console’s vocabulary

 fi rmware or the 

UMTS-3

G

 

cellular module’s

 fi rmware:

1. 

Download the fi rmware from the Web site and store the fi le(s) in a 
location on the programming PC.

2. 

Place the PERS-4200 in Power Off Mode by removing AC Power 
from the Console, and then press and hold the 

POWER OFF

 button 

until the Console announces: 

“Console power off”

, then release the 

POWER OFF

 button.

3. 

Place the PERS-4200 into DfuSe mode by pressing and holding the 

POWER OFF

 button while applying AC Power. The 

HOME

CANCEL

and 

HELP

 indicators will blink.

 

IMPORTANT: Once the Console is in DfuSe mode, do not power off the 
Console during a fi rmware upgrade.

4. 

Open the RA4200 application and 

BEFORE

 connecting the USB 

cable to the Console, from the RA4200 

TOOLS

 menu, select  

Panel 

Firmware Update (DfuSe)

.

5. 

Connect the Console to the programming PC with a USB cable. If 
the Console is in DfuSe mode and properly connected to the USB 
port, the device ‘

STM Device in FDU Mode

’ should display in the 

Available DFU and compatible HID Devices

” area.

6. 

Click 

CHOOSE...

 and select the 

vocabulary

 fi rmware fi le or 

cellular 

module

 fi rmware fi le to download from the location it was saved on 

the PC. After selecting, “

File correctly loaded.

” should appear at the 

bottom of the DfuSe window.

7. 

Check the “

Verify after download

” check box. In the “

Select 

Target(s):

” area select 

Target Id “

02 SPI Flash

8. 

When all settings are correct, click 

UP

G

RADE

.

9. 

A DfuSeDemo pop-up dialog will always appear with a device warning. 
Ignore this warning and click 

YES

.

10. 

The status bar will indicate the status of the upgrade. First phase will 
be erase, then download, then verify.

11. 

Click  

LEAVE DFU MODE

. The RA4200 will disconnect the Console 

and the Console will reset.

12. 

Click 

QUIT

 to exit the DfuSe utility.

13. 

Confi gure the Console with the RA4200 as required.

 

NOTE: Should any problems happen during the upgrade phase (i.e. 
wrong fi le selected and downloaded into a Console), this procedure can 
be repeated to retry the upgrade again.

Содержание Linear PERS-4200

Страница 1: ...7016 C INK BLACK MATERIAL 20 LB MEAD BOND SIZE 8 500 X 11 000 TOLERANCE 125 SCALE 1 1 FOLDING ALBUM FOLD BINDING SADDLE STITCH BY BY USA Canada 800 421 1587 800 392 0123 760 438 7000 Toll Free FAX 800...

Страница 2: ...72 This electronic product and its backup battery are not to be thrown away with everyday waste It is your responsibility to dispose of electrical and electronics equipment by handing it over to a de...

Страница 3: ...14 Provider Password 14 Mode After Disconnect 14 Transmission Supervision Interval 14 Emergency Siren 14 Voice Prompts 14 Annunciate Trouble Indication 15 Annunciate Status with Home Button 15 Annunci...

Страница 4: ...ity timer reset devices to verify activity at the User s location 1 1 Console Features Voice Prompts A built in digital voice synthesizer can speak voice prompts in English or Spanish to guide the Use...

Страница 5: ...ctor triggers the CO alarm When a carbon monoxide alarm is activated the Console announces the gas alarm and a carbon monoxide report is sent to the Central Station Activity Switch or motion triggered...

Страница 6: ...where the activity timer will not be used a snap on button cover is supplied to hide the HOME button NOTE The HOME button cover cannot be easily removed once the cover is in place ANTENNA OPTION MODUL...

Страница 7: ...LEPHONE LINE WHILE THE CONSOLE IS REPORTING TO THE CENTRAL STATION ATTACH POWER SUPPLY CLAMP TO OUTLET WITH SCREW NOTE FOR DECORA STYLE OUTLETS FLIP CLAMP OVER SECURE POWER SUPPLY TO CLAMP WITH A ZIP...

Страница 8: ...file must be downloaded and installed in the Console s memory with the RA4200 upgrade utility Volume Controls Two volume controls are provided to customize the sound levels of the Console for the ins...

Страница 9: ...le the Dealer and Installer should review and understand these features thoroughly Activity Timer The activity timer is a feature that requires the User to press a button or activate a transmitter dur...

Страница 10: ...he Console is not operational and cannot receive or report alarms 5 4 Test Learn Mode Test Learn Mode is accessible using the TEST button on the Console This mode can be used to locally learn test or...

Страница 11: ...space for each account template file 6 3 RA4200 FAQ How does RA4200 connect to a Console RA4200 can connect to the Console two ways Remote connection over the telephone line using the computer s modem...

Страница 12: ...files 3 Browse to find the SETUP EXE file Double click on SETUP EXE and the installation program will start 4 Click the Next button to install the Remote Access software Follow the on screen instruct...

Страница 13: ...ireless sensor zones of the PERS 4200 Console Each sensor zone displays its sensor ID number sensor type supervision option two way audio option and the current sensor battery and supervision status C...

Страница 14: ...ort file to be sent to the Console using the Management Server This feature requires an internet connection This is an alternate way to change the Console configuration Think of the Management Server...

Страница 15: ...ake it easy to link each file with an installation Keep these files in a safe location If a file is lost or deleted it can be recreated by retrieving the programmed information from an already program...

Страница 16: ...xide detectors These types of sensors are always set by the Console to require reception of a status signal at least once every 24 hours Selectoneofthesixoptionsforthesupervisioninterval 12hours 24hou...

Страница 17: ...BLE HOME MODE ONLY to sound and report temperature alerts only while the Console is in Home Mode The default set point for the low temp alert is 40 F 4 4 C The default set point for the high temp aler...

Страница 18: ...from a wireless sensor two options are available to control when the Console reports a low sensor battery Option 1 When a low battery signal is received from a sensor the Console will immediately rep...

Страница 19: ...replacing transmitters in field units easier Select AUTO DETECT for a sensor zone to automatically detect if a wireless transmitter is sending status signals Once the Console detects status signals fr...

Страница 20: ...ck option is selected the Two way audio setting will automatically adjust for the reporting method chosen PSTN or IP reporting PSTN Dialing Sequence The Console will make multiple attempts to make a c...

Страница 21: ...peaker active during dialing PrimaryTelephone Number The primary telephone number is the number that will be dialed first in the dialing sequence The number can be up to 20 digits including commas tha...

Страница 22: ...rmed for cellular reporting Note that an appropriate mobile terminated voice service plan is needed to use this feature The Two Way Audio Mode must also be enabled for callback to work Event Account N...

Страница 23: ...or the device Dealers will also have to change the configuration of the Console to use the gprs02 motient net APN IP service field to support call back See the example of the typicalTelit m2mAIR Devic...

Страница 24: ...Mode and announce FW Version and HW Version Press the HELP button while in Test Mode Console checks the presence of hardware if a Cellular Module is installed the Console announces Cellular module det...

Страница 25: ...ce 0 Console power failure OR 0 Console power restored Report Fall Detection Fall detection is not supported by the PERS 4200 Console This feature only works with 2GIG fall detection sensors when used...

Страница 26: ...g delay is OFF Two way Audio Mode The Console supports Two way audio communications with the User through the Console s speaker and microphone The default sets all Console sensors to have Two way audi...

Страница 27: ...e intervals based on the first message annunciated Pressing the CANCEL button cancels all of the reminder messages within the same timeout interval Reminder Settings The reminder settings globally aff...

Страница 28: ...e for the ride or appointment to announce during the message 5 Check the SLOT ENABLE check box to enable the reminder message time slot The schedule displayed for the time slot will be grayed until it...

Страница 29: ...played in the RA4200 connection status area 5 The modem will place a call to the Console wait a few rings then hang up This readies the Console to answer a call The modem will call the Console again t...

Страница 30: ...time and date If daylight saving time is enabled verify the start and stop dates Press SET TIME to update the Console s date and time Press DONE 4 Press SET CONSOLE The template will be sent to the C...

Страница 31: ...nine to hang up 0 Press zero for main menu If selecting a new format the Console will announce over the telephone 0 Report format is reporting format press pound to accept or press star to change Pres...

Страница 32: ...ss and release the TEST button again The Console will announce 0 Ready to learn sensor Zone number 3 Activate the sensor to learn The Console will announce 0 Fire Activity Emergency or Carbon Monoxide...

Страница 33: ...unce 0 Fire Activity Emergency or Carbon Monoxide sensor zone number full or low signal If the sensor tested has a low battery the Console will announce 0 Sensor low battery zone number 3 When finishe...

Страница 34: ...hen enabled supervisory trouble and remote access events are logged Remote access RA4200 sessions Console supervisory events AC power low battery phone trouble Sensor supervisory events supervision lo...

Страница 35: ...he FILE menu select PRINT PREVIEW or on the toolbar click the PRINT icon 3 The Account Information print preview window will be displayed The preview shows the account template contents detailed on se...

Страница 36: ...he RA4200 will disconnect the Console and the Console will reset 12 Click QUIT to exit the DfuSe utility 13 Configure the Console with the RA4200 as required NOTE Should any problems happen during the...

Страница 37: ...35 DfuSe Utility Connected to Console Firmware File Selection Verify and Target ID Selection Upgrading in Process DfuSe Device Warning Upgrade Complete...

Страница 38: ...0 76 ZA LOW TEMP RESTORE 3159 00 77 ZR FIRE SMOKE ALARM 1111 XX 2 10 SENSOR FA FIRE SMOKE LOW BATTERY 1 1384 XX 2 40 SENSOR FT FIRE SMOKE SUPERVISORY 1200 XX 2 40 SENSOR FS FIRE SMOKE SUPERVISORY REST...

Страница 39: ...nd AC power status ANNUNCIATE PHONE LINE AC STATUS must be selected on the Console tab 10 The Console will only announce Home Mode when manually switched from Away Mode using the HOME button 11 To rep...

Страница 40: ...OLE CELL MODULE PRESENT Opening Port COM30 Initializing Com Port Sending password Login Success Get status data Console Type Standard Console Protocol Ver 5 Hardware Ver 0 Firmware Ver 2 4 0 Data Vers...

Страница 41: ...A CID18 Extended CID58 Extended REMOTE PROGRAMMING PASSWORD 6 Digits REMOTE COMMUNICATIONS PASSWORD 4 Digits ACCOUNT NUMBER LENGTH FIBRO IP SIA 10 digits PSTN SIA 6 digits PSTN CID and 4x2 4 digits PR...

Страница 42: ...applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit acc...

Страница 43: ...odem connection 27 Modem testing 10 Mode setting 24 Mode switch reporting 23 Mode table 37 Multi language support 6 N Night mode 7 15 Not connected indicator 27 28 Notes 13 Not ready mode 6 8 O Option...

Страница 44: ...Copyright 2016 Nortek Security Control LLC 237016 C USA Canada 800 421 1587 800 392 0123 760 438 7000 Toll Free FAX 800 468 1340 www nortekcontrol com...

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