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TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS
24-Hour Technical Support is available online at hawkeyeelectronics.com.
Search our online Knowledgebase for the latest troubleshooting and FAQ’s, or
post your own question for our support staff. For one-on-one support please
email [email protected].
I
NFORMATION
:
If you have questions about this
device please visit our Customer
Service Center on our website or
call us toll free at 888-766-7276.
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Sonar Cross Talk:
If you experience incorrect depth readings on your Digital Depth Sounder display,
but nothing on another fish finder screen on the same boat (or vice versa) then
you are experiencing sonar cross-talk interference. The only real solution is to
move the transducers further away from each other. This can help keep the
transducer cones from intersecting, but because cones get wider as the depth
increases, the problem can not usually be completely solved by position only.
Changing one of the sounders to another model that runs on a different
frequency will solve the problem.
Using A Non-Standard Transducer:
You may be able to use a transducer that is currently installed in your watercraft
or a specialized transducer. You need to be sure that the transducer runs on
200Khz and is able to put out 250 watts of transmitting power. If you are unsure
of the specifications please contact the manufacturer. If you need to attach a
non-standard transducer to the Digital Depth Sounder display, order part # 8000-
90 from our website or toll free at 888-766-7276. Strip back the rubber cable
cover 1” (28 mm) exposing the three internal wires (blue, black, and bare) on
your transducer. Using a soldering iron, solder the blue, black and bare wires
from the 8000-90 extension cable to the corresponding wires on your transducer.
Using electrical tape, or heat shrink tubing make certain that the soldered
connections are completely sealed and protected against accidental electrical
