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Troubleshooting

84

Nokia IP561 Security Platform Installation Guide

Note

Use the full installation procedure to install a new system. The new system completely
replaces the contents of the drive and might be needed to restore or reload an IP561. This
procedure erases any configuration database on the appliance. For information about how
to complete the full installation procedure, see the current release notes. The release notes
are located on the Nokia customer support Web site as listed in the

“Nokia Contact

Unable to Connect to Network Voyager Using the Ethernet Port, But
Console Access Works

Problem

Using the wrong Ethernet cable.

Solution

Use a crossover Ethernet cable if you are connecting directly to the computer. Use a

straight-through cable if you are connecting to a hub. For cabling information, see

Network Interfaces”

Problem

Wrong link speed.

Solution

Use the CLI over the console connection to verify the interface configuration and fix

it if necessary.

Common Ethernet Problems—Connectivity with Attached Device

Problem

No link light.

Solution

You might have used the wrong cable. Use a crossover cable between an IP561 and

a host, and a straight-through cable between an appliance and a hub.

Problem

Solid data and activity LED.

Solution

You might have set the wrong speed. Verify that the speeds match on each end of the

Ethernet connection (10 Mbps or 100Mbps).

Problem

High collision rate on the hub.

Solution

Disconnect connections one at a time until the problem is localized to one computer

and troubleshoot further.

Appliance Not Receiving Power

Problem

Power cord is not properly plugged in.

Solution

Check cord. Make sure it is properly seated at both ends.

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Содержание IP561

Страница 1: ...Part No N450000612 Rev 001 N450000612 Rev 001 Published February 2008 Nokia IP561 Security Platform Installation Guide ...

Страница 2: ...by Nokia Inc as is and any express or implied warranties including but not limited to implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall Nokia or its affiliates subsidiaries or suppliers be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or serv...

Страница 3: ...A and Canada 1 512 437 7089 email info ipnetworking_americas nokia com Europe Middle East and Africa Nokia House Summit Avenue Southwood Farnborough Hampshire GU14 ONG UK Tel UK 44 161 601 8908 Tel France 33 170 708 166 email info ipnetworking_emea nokia com Asia Pacific 438B Alexandra Road 07 00 Alexandra Technopark Singapore 119968 Tel 65 6588 3364 email info ipnetworking_apac nokia com Web Site...

Страница 4: ...4 Nokia IP561 Security Platform Installation Guide ...

Страница 5: ...ty Platform 18 Nokia IP561 Security Platform Overview 19 Four Port 10 100 1000 Ethernet NIC 19 PMC Expansion Slots 20 Connecting to the Console or Auxiliary Port with the Supplied Cable 20 Console Port 22 Auxiliary Port 22 System Status LEDs 23 Logging Options 25 Power Supply and Fan Unit 25 Power Supply 25 Fan Unit 26 Site Requirements Warnings and Cautions 27 Software Requirements 27 Product Dis...

Страница 6: ...Ethernet NIC Connectors and Cables 50 Four Port and Two Port Copper Gigabit Ethernet NIC 10 100 1000 52 Copper Gigabit Ethernet NIC Features in the IP561 52 Copper Gigabit Ethernet NIC Connectors and Cables 53 Two Port Fiber Optic Gigabit Ethernet NIC 55 Multi Mode Fiber Optic Gigabit Ethernet NIC Features 55 Fiber Optic Gigabit Ethernet NIC Connectors and Cables 56 6 Replacing Other Components 57...

Страница 7: ...1 Appliance Power Supply 79 Replacing the Battery 80 7 Troubleshooting 83 General Troubleshooting Information 83 A Technical Specifications 87 Space Requirements 87 B Compliance Information 89 Declaration of Conformity 89 Compliance Statements 90 FCC Notice US 91 Index 93 ...

Страница 8: ...8 Nokia IP561 Security Platform Installation Guide ...

Страница 9: ...0 Figure 11 Output Connector for the Ethernet Cable 51 Figure 12 Ethernet Crossover Cable Pin Connections 51 Figure 13 Gigabit Ethernet Crossover Cable Pin Connections 52 Figure 14 Four Port Copper Gigabit Ethernet NIC Front Panel Details 53 Figure 15 Two Port Copper Gigabit Ethernet NIC Front Panel Details 53 Figure 16 Gigabit Ethernet Cable Connector Output Pin Assignments 54 Figure 17 Gigabit E...

Страница 10: ...10 Nokia IP561 Security Platform Installation Guide ...

Страница 11: ...ns 16 Table 3 Nokia IP561 Security Platform Memory Configuration 17 Table 4 PMC Expansion Slots 20 Table 5 Pin Assignments for Console Connector and Console Cable 22 Table 6 Pin Assignments for Auxiliary and Modem Cables 23 Table 7 System Status LEDs 24 Table 8 Power Supply Status LEDs 26 Table 9 NIC PCI Frequency 49 ...

Страница 12: ...12 Nokia IP561 Security Platform Installation Guide ...

Страница 13: ...ibes how to physically connect the Nokia IP561 security platform to a network and to a power source and how to make the security platform available on the network Chapter 4 Installing and Replacing Network Interface Cards describes how to install monitor and replace network interface cards NICs Chapter 5 Connecting PMC Network Interface Cards describes how to connect to and use each of the support...

Страница 14: ... special interest or recommendations Command Line Conventions This section defines the elements of commands that are available in Nokia Network Security Solutions products You might encounter one or more of the following elements on a command line path Table 1 Command Line Conventions Convention Description command This required element is usually the product name or other short word that invokes ...

Страница 15: ...nd supply the value For example framing sonet or framing sdh flag A flag is usually an abbreviation for a function menu or option name or for a compiler or preprocessor argument You must enter a flag exactly as shown including the preceding hyphen ext A filename extension such as ext might follow a variable that represents a filename Type this extension exactly as shown immediately after the name ...

Страница 16: ...s support nokia com You can access inline help from Nokia Network Voyager Table 2 Text Conventions Convention Description monospace font Indicates command syntax or represents computer or screen output for example Log error 12453 bold monospace font Indicates text you enter or type for example configure nat Key names Keys that you press simultaneously are linked by a plus sign Press Ctrl Alt Del M...

Страница 17: ...ideally suited for the enterprise data center Table 3 describes possible memory configurations of the IP561 security platform The IP561 is a one rack unit disk based or flash based appliance that incorporates a serviceable slide out tray into the chassis design In its base configuration the IP561 consists of Solid state IDE compact flash memory In disk based appliances the IPSO VN and the boot man...

Страница 18: ...es to use for logging The IP561 appliance is designed to meet other mid to high end availability requirements including port density for connections to redundant internal external DMZ and management networks Managing the Nokia IP561 Security Platform You can manage the IP561 security platform by using the following interfaces Nokia Network Voyager an SSL secured Web based element management interf...

Страница 19: ...rts are located in slot 4 Figure 2 shows the layout of the Ethernet ports and link LEDs The top link LED represents the left most port port 1 The remaining LEDs represent the remaining ports from top to bottom and left to right Note The Ethernet ports are intended for management or high speed traffic Figure 2 Four Port 10 100 1000 Ethernet PMC Details 00350gen SLOT 1 SLOT 2 SLOT 3 SLOT 4 1 2 3 4 S...

Страница 20: ...nsole or Auxiliary Port with the Supplied Cable The cable that Nokia provides with IP561 appliances includes a latching mechanism used to secure the cable to the console port or auxiliary port of your appliance Note To use the cable for modem connections from the auxiliary port you need to order a modem cable kit For information about contacting Nokia to order the kit see Nokia Contact Information...

Страница 21: ...connect the cable push the cable toward the appliance pull back on the boot to release the latch and pull the connector out of the receptacle You can connect the other end of the cable to a DB 9 console connection using the appliance console port and the DB 9 female adaptor or to a DB 25 modem connection using the appliance auxiliary port and the DB 25 male adaptor The DB 9 adapter is provided wit...

Страница 22: ...of two parts a 6 foot rollover cable with RJ 45 terminations an RJ 45 to DB 9 adapter On the opposite end of the console cable connect the RJ 45 to the DB 9 adapter which you can then connect to the host terminal Auxiliary Port Use the built in serial AUX port shown in Figure 1 to establish a modem connection for managing the appliance remotely or out of Band The default configuration of the seria...

Страница 23: ...tus of the IP561 security platform by checking the system status LEDs The system status LEDs are located on the center of the front panel as shown in Figure 3 Auxiliary Port DTE RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 25 Modem Adapter Modem Signal RJ 45 Pin RJ 45 Pin DB 25 Pin Signal RTS 1 8 4 RTS DTR 2 7 20 DTR TxD 3 6 3 TxD GND 4 5 7 GND GND 5 4 7 GND RxD 6 3 2 RxD DSR 7 2 8 DCD CTS 8 1 5 CTS ...

Страница 24: ...an alarm condition as specified Table 7 shows the system status LEDs and describes their meaning Table 7 System Status LEDs Status Indicator Definition Symbol Solid blue Power on Solid yellow Appliance is experiencing an internal voltage problem Blinking yellow Appliance is experiencing a temperature problem Solid red One or more fans are not operating properly Power supply over temperature fault ...

Страница 25: ...upports one power supply The power supply is autosensing and can accept input voltages between 47Hz 64Hz and 85VAC 264VAC The power supply output is regulated to a tolerance of 5 percent of the specified output voltage Figure 5 Power Supply Fan and Power Switch Locations For information about how to install or remove and replace a failed power supply see Replacing a Power Supply on page 77 The pow...

Страница 26: ...ee Replacing a Fan Unit on page 76 The system status LEDs on the front panel of the appliance show the status of the fan unit For more information about the system status LEDs see System Status LEDs on page 23 Table 8 Power Supply Status LEDs LED LED status Meaning Fault Red Power supply has a voltage problem and power was turned off or One power supply in a redundant system is not turned on Over ...

Страница 27: ...ipment outside of the United States the cord set might be optional If a cord set is not provided use a power cord rated at 10A 250V maximum 15 feet long made of HAR cordage and IEC fittings approved by the country of end use Caution Replace the battery only with the same or equivalent type battery recommended by the manufacturer Dispose of used batteries according to the manufacturer s instruction...

Страница 28: ...e materials used in their manufacture that can help those who will process equipment after you have disposed of it The Nokia web site http www nokia com provides information about our environmental programs and practices which includes details about materials used in manufacturing and end of life practices You can also find your product s Eco Declaration which provides basic information on the env...

Страница 29: ...to place the chassis tray assembly Caution To help guard against electrostatic discharge damage make sure you are properly grounded by using a grounding wrist strap and following the instructions provided with the wrist strap before you handle the components or open the appliance Rack Mounting the Appliance The Nokia IP561 security platform mounts in a standard 19 inch equipment rack with four mou...

Страница 30: ... During installation do not block any ventilation openings Doing so might result in damage to the appliance when it is turned on To rack mount the appliance Caution The appliance is heavy Use care when you remove it from the packaging 1 Remove the appliance from the packaging 2 Optionally remove the fan unit from the back of the appliance to lighten it a Locate the fan unit and the two retaining s...

Страница 31: ... 3 Optionally remove the power supply from the rear of the appliance to lighten it as shown in the illustration above a Locate the power supply on the back of the IP561 and the two screws that secure it b Remove the two retaining screws c Use the handles to gently pull the power supply out of the chassis 00363 00353 00353 Power supply 00364 ...

Страница 32: ... latch on the right to release the chassis tray assembly c Slide the chassis tray assembly forward and pull it entirely out of the appliance d Place the chassis tray assembly on a properly grounded surface 5 Adjust the mounting brackets on the side of the appliance if necessary 00354gen SLOT 1 SLOT 2 SLOT 3 SLOT 4 1 2 3 4 Chassis tray assembly retaining screws SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3...

Страница 33: ...r additional chassis support as shown in the following figure 7 Slide the chassis tray assembly back into the appliance until it clicks into place and resecure the two chassis tray assembly retaining screws 8 Reinstall the fan unit into the rear of the appliance 9 Reinstall the power supply After you rack mount the appliance you can ground it by using the grounding lugs provided 00554 SLO T 1 SLO ...

Страница 34: ...Installing the Nokia IP561 Appliance 34 Nokia IP561 Security Platform Installation Guide ...

Страница 35: ... Network Interfaces Using Nokia Network Voyager Using the Command Line Interface Note Nokia recommends that you physically install all NICs and other hardware components before you perform the initial configuration procedure this chapter describes For information about how to install NICs see Chapter 4 Installing and Replacing Network Interface Cards For information about how to install other comp...

Страница 36: ...ab Note For information about using the cable Nokia supplies see Connecting to the Console or Auxiliary Port with the Supplied Cable on page 20 If you connect the console port to a data communications equipment DCE device use a straight through cable For cable pin assignments for the console connection see Console Port on page 22 2 Connect the other end of the cable to the VT100 console or to a sy...

Страница 37: ... the power supply turns on when you press the power switch Verify that the power supply fans are running after you press the switch Note The IP561 power supply automatically detects the input voltage 115 VAC or 220 VAC 85 to 264 and configures itself appropriately 4 Check the power LED the Nokia logo on the front panel of the appliance to ensure that the power supply is operating correctly The pow...

Страница 38: ...y cord to make sure it is properly connected Make sure the power switch is on Make sure the chassis tray assembly is pushed all the way in from the front of the appliance and that the front panel retaining screws are tightened Make sure that power is turned on to the power strip or wall receptacle you plugged the appliance in to If the fan is still not running or if the power LED does not illumina...

Страница 39: ...or the first port of a two port Ethernet NIC in slot 1 would be eth s1p1 The Ethernet interface ports are numbered After you complete the initial configuration you can use Nokia Network Voyager or CLI to configure the remaining network interfaces Connecting Network Interfaces Connect at least one network interface to the network to use as the Nokia Network Voyager system management interface You c...

Страница 40: ...e password you entered when you performed the initial configuration Note If the username login screen does not open you might not have a physical network connection between the host and your appliance or you might have a network routing problem Confirm the information you entered during the initial configuration and check that all cables are firmly connected For more information see the troublesho...

Страница 41: ...the CLI To access the command line interface 1 Log on to the appliance by using a command line connection SSH console or Telnet over a TCP IP network as a Root Administrator Administrator Auditor Vsys Administrator or Vsys Auditor user 2 If you log in as Auditor user you can execute only the show form of commands That is you can view configuration settings but you cannot change them For more infor...

Страница 42: ...Performing the Initial Configuration 42 Nokia IP561 Security Platform Installation Guide ...

Страница 43: ...it Ethernet Two port fiber optic Gigabit Ethernet This chapter describes how to remove add or replace NICs later if it becomes necessary The following topics are covered Installing NICs Activating Interfaces Monitoring Network Interface Cards For detailed information on specific network interface cards see Chapter 5 Connecting PMC Network Interface Cards Caution Limit service of the appliance to t...

Страница 44: ...nnect power for this procedure If the power supply switch at the rear of the appliance is difficult to reach you can safely disconnect power when you remove the chassis tray assembly from the front of the appliance Any servicing of the appliance however should be completed with the chassis tray assembly fully removed from the appliance To install a network interface card 1 Use Nokia Network Voyage...

Страница 45: ... chassis to expose the motherboard components 5 Place the chassis tray assembly on a table top 6 From underneath the chassis tray assembly remove the bezel retaining screws If you are installing a NIC in an unoccupied slot remove the blank bezel that occupies the space in the appliance front panel and retain it for future use SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3 4 00520gen SLOT 1 SLOT 2 00440 ...

Страница 46: ...form Installation Guide 7 Insert the new NIC a Insert the NIC bezel into the front panel b Gently push the back of the NIC down toward the chassis tray assembly Make sure that the NIC edge is completely seated into the connectors on the chassis tray assembly SLOT 1 SLOT 2 00443 ...

Страница 47: ...andoffs on the back of the NIC 9 From beneath the chassis tray assembly screw in the bezel retaining screws 10 Insert and close the chassis tray assembly until it clicks into place The IP561 appliance automatically recognizes the NIC and applies the original configuration to the new NIC SLOT 1 SLOT 2 00441 SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3 4 00519gen ...

Страница 48: ... 10 100 1000 Ethernet ports see Four Port 10 100 1000 Ethernet NIC on page 19 For the status indicator information for the four port 10 100 Ethernet NIC see Four Port 10 100 Ethernet NIC on page 50 For the status indicator information for the built in Ethernet ports or the two port copper Gigabit Ethernet NIC see Four Port and Two Port Copper Gigabit Ethernet NIC 10 100 1000 on page 52 For the sta...

Страница 49: ...ce Cards The NICs supported in the Nokia IP561 security platform operate at the peripheral component interconnect PCI frequency listed in Table 9 Caution To protect the IP561 and the memory modules from electrostatic discharge damage make sure you are properly grounded before you touch these components Use a grounding wrist strap and follow the instructions provided with the wrist strap before you...

Страница 50: ...g PCI operation at 133 MHz Compliance with IEEE 802 3ab Gigabit Ethernet specifications You can configure and monitor Ethernet NIC interfaces by using Nokia Network Voyager Specifically you set the port speed and full duplex or half duplex mode with Network Voyager For information about how to access Network Voyager and the related reference materials see Using Nokia Network Voyager on page 40 Fig...

Страница 51: ...ndor of your choice Caution Cables that connect to the Ethernet card must be ANSI TIA EIA 568 A B compliant Cat 5 or Cat 5e to prevent potential data loss Figure 11 shows the pin assignments for the RJ 45 cable The connector is numbered from right to left with the copper tabs facing up and toward you Figure 11 Output Connector for the Ethernet Cable Figure 12 shows the pin assignments for the RJ 4...

Страница 52: ... to you For information about how to add or replace a NIC see Chapter 4 Installing and Replacing Network Interface Cards Copper Gigabit Ethernet NIC Features in the IP561 The copper Gigabit Ethernet NIC supports High bandwidth Full duplex mode operation up to 1 Gbps Link speed auto advertising 10 100 1000 PCI operation at 133 MHz on the IP561 Compliance with IEEE 802 3ab Gigabit Ethernet specifica...

Страница 53: ...thernet link LEDs on both the appliance and on the remote equipment illuminate to indicate the connection As data is transmitted or received the activity LEDs on the appliance illuminate Note The Link LED on the NIC is bicolored A green LED indicates a 1 Gbps link speed and a yellow LED indicates a 10 100 Mbps link speed As the NIC transmits data the activity LEDs on the appliance illuminate Coppe...

Страница 54: ...copper Gigabit Ethernet NICs support cable autosensing You can use a straight through or crossover cable to connect the NIC to a Gigabit Ethernet hub or switch or to connect directly to a host In Figure 16 the RJ 45 cable output connector is numbered from right to left with the copper pins facing up and toward you Figure 16 Gigabit Ethernet Cable Connector Output Pin Assignments To connect directl...

Страница 55: ...to you For information about how to add or replace a NIC see Chapter 4 Installing and Replacing Network Interface Cards Multi Mode Fiber Optic Gigabit Ethernet NIC Features The MMF fiber optic Gigabit Ethernet NIC supports High bandwidth Full duplex mode operation up to 1 Gbps no half duplex support Link speed auto advertising Compliance with IEEE 802 3z Gigabit Ethernet specification The MMF fibe...

Страница 56: ...icron cable 50 micron type cable provides longer transmission length The destination end of the cable can be either LC or SC depending on the type of connector required for the destination Gigabit Ethernet device You can also use a half duplex LC to LC cable to loop back the transmit port of an interface to the receiver port LC and SC define the fiber optic connector types LC connectors are smalle...

Страница 57: ...fore you attempt to service an IP561 appliance Limit service of the appliance to the procedures described in this chapter Note To protect the IP561 appliance and the memory modules from electrostatic discharge damage make sure you are properly grounded before you touch these components Use a grounding wrist strap and follow the instructions provided with the wrist strap before you handle the compo...

Страница 58: ... you touch any electronic component You must perform an orderly shutdown of the appliance and turn the power off whenever you remove the chassis tray assembly to service internal components Caution You risk damage to the appliance or loss of data if you do not use the following procedure when you replace the compact flash memory 1 Use Nokia Network Voyager or the command line interface CLI to perf...

Страница 59: ... the chassis tray assembly forward pressing the release tab on the right side of the assembly and completely remove the chassis to expose the motherboard components 5 Place the chassis tray assembly on a table top 00354gen SLOT 1 SLOT 2 SLOT 3 SLOT 4 1 2 3 4 Chassis tray assembly retaining screws SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3 4 00520gen ...

Страница 60: ...e until it clicks into place 9 Resecure the two chassis tray assembly retaining screws 10 Turn on the power supply at the back of the appliance Installing a PC Card The IP561 has a single PC card slot that can support a PC card with 1 GB flash memory The slot is labeled Slot 3 and is located on the front panel of the appliance as Figure 20 shows The IP561 supports using only one PC card at a time ...

Страница 61: ...C card that was configured as an optional disk you must unmount it before you remove it as described in the following procedure You do not need to turn off the power Caution If you do not perform this procedure before removing a PC card that is configured as an optional disk system processes randomly fail To remove a PC card in an IP561 1 If you are using the PC card as an optional disk for loggin...

Страница 62: ...r information about configure the hard disk drive for logging on flash based IP561 appliances For the disk based IP561 you do not need to configure the hard disk drive for logging This section describes how to install or replace a hard disk drive Before You Begin Caution Hard disk drives are susceptible to damage from shock Handle them with care Caution To help guard against electrostatic discharg...

Страница 63: ...s an optional disk for logging perform one of the following In Network Voyager a Click System Configuration System Maintenance Mobile Storage Media Initialization b Select unmount for hard disk drive c Click Apply d Click Save You can also use CLI to remove the hard disk drive For more information about how to remove the hard disk drive by using CLI see the Nokia IPSO VN User s Guide and the Nokia...

Страница 64: ...de of the assembly and completely remove the chassis to expose the motherboard components 6 Place the chassis tray assembly on a table top Figure 21 Location of Hard Disk Drive on the Chassis Tray Assembly Note You must install the hard disk in Slot 1 SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3 4 00520gen 00352gen SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3 4 Slot 1 Slot 2 ...

Страница 65: ...Installing or Replacing a Hard Disk Drive Nokia IP561 Security Platform Installation Guide 65 7 Remove the four screws from the base of the hard disk drive and remove the hard disk drive 00445 ...

Страница 66: ...lacing Other Components 66 Nokia IP561 Security Platform Installation Guide To install or a hard disk drive 1 Slide the new hard disk drive onto the mounting locations 2 Replace the four screws 00355 00445 ...

Страница 67: ... the disk This section explains how to configure an optional disk and configure it to store log messages on an IP561 appliance To install and configure an optional disk in an IP561 1 If necessary install the optional disk in the appliance as described in Installing or Replacing a Hard Disk Drive on page 62 2 Restart the appliance if appropriate 3 Start Nokia Network Voyager 4 Click System Configur...

Страница 68: ...de the memory in pairs of 512 MB DIMMs Nokia products support only memory kits purchased from Nokia or Nokia approved resellers For further information contact the appropriate Nokia customer support site listed in Nokia Contact Information on page 3 The DIMM sockets are located on the left rear of the IP561 appliance motherboard as you look at the appliance from the front as Figure 22 shows Figure...

Страница 69: ...e the components or open the appliance Note You do not need to manually disconnect power for this procedure If the power supply switch at the rear of the appliance is difficult to reach you can safely disconnect power when you remove the chassis tray assembly from the front of the appliance Any servicing of the appliance should be completed with the chassis tray assembly fully removed from the app...

Страница 70: ...assis to expose the motherboard components 5 Remove the DIMM by pressing the two retaining clips outward and carefully pulling each DIMM upward You might need to pull opposite ends of the DIMM alternately to gradually free it from the contact pins 6 Press the new DIMM into the socket until it clicks into place SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3 4 00520gen SL OT 1 SL OT 2 SL OT 3 SL OT 4 1 2 3 4...

Страница 71: ...The retaining clips move into the lock position as you press the DIMM into place 7 Slide the chassis tray assembly back into the appliance until it clicks into place 8 Resecure the two chassis tray assembly retaining screws 9 Turn on the power The IP561 appliance automatically recognizes the new memory configuration You can verify the configuration by using Nokia Network Voyager or the CLI SL OT 1...

Страница 72: ...place the accelerator card you need Physical access to the appliance The Nokia encryption accelerator card and installation kit Phillips head screwdriver Four screws included in kit Grounding wrist strap included in kit Caution To help guard against electrostatic discharge damage make sure you are properly grounded by using a grounding wrist strap and following the instructions provided with the w...

Страница 73: ...on the right side of the assembly and completely remove the chassis to expose the motherboard components 5 Locate the PMC encryption accelerator card on the motherboard The encryption card is located on the back left side of the motherboard 00354gen SLOT 1 SLOT 2 SLOT 3 SLOT 4 1 2 3 4 Chassis tray assembly retaining screws SLO T 1 SLO T 2 SLO T 3 SLO T 4 1 2 3 4 00520gen SL OT 1 SL OT 2 SL OT 3 SL...

Страница 74: ...otherboard for the acceleration card Those connectors are for the NICs 7 Position the three male PMC connectors on the card over the three female PMC connectors on the motherboard The two sets of connectors should be aligned with each other The four screw holes and four standoffs should also be aligned with each other 8 Push down on the card until it is properly seated on the motherboard 00517 005...

Страница 75: ...wing the instructions in Configuring Software to Use Hardware Acceleration on page 75 Configuring Software to Use Hardware Acceleration IF there is a optional encryption accelerator card on the IP561 appliance IPSO VN will use it automatically You can also use Nokia Network Voyager or the CLI to configure virtual private network VPN to enable or disable hardware acceleration You can use following ...

Страница 76: ... fans to provide the air flow required to maintain a proper operating temperature The fan unit can provide proper airflow for a short time even if an individual fan fails Before you replace a fan unit you must first turn off power to the appliance Before You Begin To replace a fan unit you need Physical access to the IP561 appliance Replacement fan unit kit and appropriate supplement A Phillips he...

Страница 77: ...to the chassis 7 Tighten the two retaining screws on the new fan unit 8 Turn on the power Replacing a Power Supply The appliance or gateway supports one 225 watt power supply The power supply is autosensing and can accept input voltages between 47Hz 64Hz and 85VAC 264VAC The power supply output is regulated to a tolerance of 5 percent of the specified output voltage Before You Begin To install or ...

Страница 78: ...e properly grounded before you touch any component To replace a power supply 1 Use Nokia Network Voyager or command line interface CLI to perform an orderly shutdown of the IP561 appliance For information about how to access Network Voyager see Using Nokia Network Voyager on page 40 2 Locate the power supply on the back of the appliance or gateway and the two retaining screws that secure it 3 Turn...

Страница 79: ...er supply with Nokia Network Voyager Similarly you can also use the command line interface CLI For information about the CLI see the Nokia IPSO VN Command Line Interface Reference Guide For more information about Network Voyager see the Nokia IPSO VN User s Guide or use the Network Voyager inline help To monitor the IP561 appliance power supply by using Nokia Network Voyager 1 Log on to the IP561 ...

Страница 80: ...e the power cord from the appliance before you proceed with any of the following steps Failure to do so could cause electric shock with burns or death resulting for the user Caution Make certain that you are properly grounded when you handle components internal to the appliance to protect against electrostatic discharge damage to the appliance Use the grounding strap included in the battery replac...

Страница 81: ... the motherboard The battery is in a black battery holder secured with a battery retaining pin 7 Remove the old battery Use a small nonconductive device such as a plastic probe to slide the battery out of the battery holder through the cutout in the holder To properly dispose of the battery see Product Disposal on page 28 8 With the positive side facing up slide the new battery through the cutout ...

Страница 82: ... Turn on the power supply at the back of the appliance The appliance should start up normally with the new battery installed If it does not repeat step 1 through step 11 If the appliance does not start up normally after that contact your Nokia service provider For more information see Nokia Contact Information on page 3 12 Reset the appliance date and time information by using Nokia Network Voyage...

Страница 83: ...l or cable and not the appliance Problem You do not have a console connection to the IP561 Solution For information about how to create a console connection see Using a Console Connection on page 35 Problem Not connected with a null modem cable Solution Verify that you are using a null modem cable For pinout information see Using a Console Connection on page 35 Problem Wrong terminal settings Solu...

Страница 84: ...ight through cable if you are connecting to a hub For cabling information see Connecting Network Interfaces on page 39 Problem Wrong link speed Solution Use the CLI over the console connection to verify the interface configuration and fix it if necessary Common Ethernet Problems Connectivity with Attached Device Problem No link light Solution You might have used the wrong cable Use a crossover cab...

Страница 85: ...ource If there is no power at the source take appropriate action such as inserting a new fuse or resetting circuit breaker Appliance Does Not Recognize New Memory Configuration Problem DIMMs are not properly seated in DIMM sockets Solution Repeat memory installation procedures Make sure DIMMs are fully seated in sockets Be sure DIMMs click into place ...

Страница 86: ...Troubleshooting 86 Nokia IP561 Security Platform Installation Guide ...

Страница 87: ...rs of vertical space 28 inches 71 centimeters behind the front panel of the rack 6 inches 15 centimeters behind the IP561 to allow the back exit fan to move air through the appliances Caution Do not block the ventilation holes on the IP561 appliance The appliance might overheat and become damaged Dimensions Height 3 5 in 8 89 cm Width 17 in 44 cm 19 in 48 cm rack mountable Depth 26 in 53 34 cm Ope...

Страница 88: ...Technical Specifications 88 Nokia IP561 Security Platform Installation Guide ...

Страница 89: ...14 declares that the product conforms to the following standards Manufacturer s Name Nokia Inc Manufacturer s Address 313 Fairchild Drive Mountain View CA 94043 2215 USA Product Name IP561 Model Number EM7800 Product Options All Serial Number 1 to 100 000 Date First Applied 2007 Safety UL60950 1 First Edition 2003 CAN CSA C22 2 No 60950 2000 IEC60950 1 2001 EN60950 1 2001 A11 with Japanese Nationa...

Страница 90: ...ity Standards Harmonics and Voltage Fluctuation Christopher Saleem Compliance Reliability Engineering Manager Security Mobile Connectivity Enterprise Solutions Mountain View California November 2005 FCC Part 15 Subpart B Class A US Canada EN55022 CISPR 22 Class A European Community CE EN55024 European Community CE EN61000 4 2 European Community CE EN61000 4 3 European Community CE EN61000 4 4 Euro...

Страница 91: ... is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the computer and receiver Connect the computer into an outlet on a ...

Страница 92: ...Compliance Information 92 Nokia IP561 Security Platform Installation Guide ...

Страница 93: ...ements 90 component locations 19 configuring appliance 35 configuring interfaces 48 connecting network interfaces 39 connecting to the auxiliary port 20 connecting to the console port 20 connections copper Gigabit Ethernet NIC 53 Ethernet NIC 50 fiber optic Gigabit Ethernet NIC 56 modem 22 power 36 connector pin assignments Ethernet NIC 51 console cable 36 pin assignments 22 console port 18 22 con...

Страница 94: ...EE 802 3ab 20 52 IEEE 802 3z 55 immunity standards 90 initial memory configuration 17 input voltage 25 installing NICs 44 IPSO command line interface 18 L latch 32 LC connector 39 56 LEDs power supply 25 system status 23 log files storing 62 logging 18 M managing the appliance 18 memory capacity 68 flash 60 replacing or upgrading 68 monitoring 23 NICs 48 power supply 79 mounting brackets 32 multim...

Страница 95: ...ector 22 50 51 RS 232 data terminal equipment 35 S safety standards 89 SC connector 56 serial port 18 22 signal auxiliary port 23 site requirements 27 slot identification 39 slot numbering 39 space requirements 87 specifications technical 87 standoffs motherboard 75 supported NICs 43 system logging with hard disk drive 67 system status LEDs 23 T technical specifications 87 temperature 87 transmiss...

Страница 96: ...Index 96 Nokia IP561 Security Platform Installation Guide ...

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