General Troubleshooting Information
Nokia IP290 Security Platform Installation Guide
71
Note
Use the full installation procedure to install a new system. The new system completely
replaces the contents of the drive and might be needed to restore or reload an IP290
appliance. This procedure erases any configuration database on the appliance. For
information about how to complete the full installation procedure, see the current release
notes. The release notes are located on the Nokia customer support Web site as listed in the
“Nokia Contact Information”
on page 3.
Not Able to Connect to Nokia Network Voyager Using the Ethernet Port,
But Console Access Works
Problem
Network Voyager access or Ethernet port disabled.
Solution
Use the CLI over the console connection to verify the interface configuration and
modify the configuration as necessary. For more information, see the
CLI Reference Guide
for
the version of IPSO you are using.
Do Not See Interfaces That Should be Present
Problem
Local IP290 appliance ports do not appear.
Solution
Your IP290 appliance might be defective. Contact the appropriate Nokia customer
support site as listed in
“Nokia Contact Information”
on page 3.
Note
The problem could be with the Ethernet port. Try connecting the Ethernet cable to another
port.
Common Ethernet Problems—Connectivity with Attached Device
Problem
No link light.
Solution
You might have used the wrong cable. Use a crossover cable between the IP290
appliance and a host, and a straight-through cable between an appliance and a hub.
Problem
Unblinking activity LED.
Solution
You might have set the wrong speed. Verify that the speeds match on each end of the
Ethernet connection (10 or 100 Mbps).
Problem
Port not enabled.
Solution
Verify from the Interface page in Network Voyager that the interface port is
configured as active.
Содержание IP290 - Security Appliance
Страница 1: ...Part No N450000746 Rev 001 Published August 2008 Nokia IP290 Security Platform Installation Guide ...
Страница 4: ...4 Nokia IP290 Security Platform Installation Guide ...
Страница 8: ...8 Nokia IP290 Security Platform Installation Guide ...
Страница 10: ...10 Nokia IP290 Security Platform Installation Guide ...
Страница 22: ...1 Overview 22 Nokia IP290 Security Platform Installation Guide ...
Страница 30: ...2 Installing the Nokia IP290 Appliance 30 Nokia IP290 Security Platform Installation Guide ...
Страница 52: ...5 Installing and Replacing Network Interface Cards 52 Nokia IP290 Security Platform Installation Guide ...
Страница 78: ...B Compliance Information 78 Nokia IP290 Security Platform Installation Guide ...